I bought the fairies for my daughter and recently the clasp broke. Sent an email to customer service (Nicolas) and offered a complimentary replacement. He responded to my initial email same day. Very happy with the service and we really loved this product. My daughter was so sad that it broke! But when I told her it will be replaced - she was happy!

I bought 2 of these a year ago for my preschoolers and we use them daily. The proportions are perfect and the day center loves them because they keep the food at thr right temperature and separate for the kids to help themselves without having a bunch of prepackaged food to open! I couldn’t have asked for a better product and recommended d this to all my friends!

I got the bentgo lunch box for my little one and he LOVES it. Sadly a latch broke off and I contacted the customer service to see if that issue would be covered in the product warranty. Not only was it covered, the customer service that I have received from Ria was prompt and GREAT. Definitely would be purchasing another one. I have never had such great customer service. Thank you sooo much.

[This review was collected as part of a promotion.] The Bentgo Kids lunch box is constructed from a durable plastic that can withstand some wear and tear by kids. The print design is a hard plastic surrounded by the solid color rubber bumpers. The removable tray is dishwasher and microwave safe. The interior has five different size compartments. None of the compartments are big enough for a full size sandwich without being cut smaller, which is disappointing. The food in each compartment is sealed in place with a rubber bumper on the top lid. Seeing that the compartments are small, I would suggest the Bentgo Kids box for smaller children or if your child eats smaller portions.

My daughter loves her bentgo lunch box. The compartments in the lunch box are convenient to separate foods of different temperature and to ensure foods do not mix. The kid loves the unicorn graphic on the outer shell. After a year of use, we had a small issue with the seal on the main compartment. I contacted customer support and they provided superb customer service.

This lunchbox has been a life saver for me! I love how I’m able to give my daughter a variety of different options for lunch. It also helps with visually seeing everything you’re preparing for your child daily to make sure your providing them a balanced diet everyday at school.

My 5 year old daughter loves this lunchbox and usually eats everything we pack for her. Portion sizes are perfect. Customer service has been very helpful when a clasp broke about a year after we bought it and they replaced it at no charge. I’d definitely recommend this product.

I bought a pack of 2 lunchboxes over a year ago and my daughter absolutely loved it! We used it everyday and the separate sections were perfectly sized. Unfortunately the lunchboxes started to develop some mold on the silicone part but a fantastic representative is sending us replacement lunchboxes. 100% recommend these lunchboxes!!

I absolutely love Bentgo boxes! I bought two for my kids school lunches and they are great! Durable, no leakage between compartments, easy to wash and fun patterns. I had called customer service to get a replacement insert and they blew me away! They are sending me a replacement. It is so refreshing to have a company stand by their product! Thank you Bentgo!

I bought this lunchbox in August and we love it. Unfortunately after only 3 months of use the hinge broke and we are dealing with customer service on a replacement. Customer has been great and this little hiccup won’t stop me from recommending or purchasing more products in the future.