Reliable as advertised. Shipping time is not. The product itself is leak free and easy to clean. My only qualm is the website said ships within 24hours if purchased before 2pm CST, which I did, and I paid extra for shipping. I didn’t receive lunch box until 10 days later. Outside of shipping & delivery, I’m very happy with quality of this product.

I wanted to love these for my kids but they’re not that user-friendly for under 5. The Bentgo boxes are heavy and challenging for a 4 year old to open and close independently. Water bottle is impossible to drink from as you must bite it to then pull water from it.

I love these normally but 2 out of the 3 I purchased are extremely hard to close. My Daughters could not get them closed nor could their teachers. They love the designs and the portions are perfect but the teachers request I do not send them with these again unless we get some that work correctly.

My granddaughter was so excited to receive her Bentgo Kids Prints Lunch Box in the darling llama print! She has already been using the lunch box at summer daycare and can't wait to take it when school starts. The compartments are just the right size for what she likes to eat and everything is held very securely. The box itself is so sturdy and being able to remove the tray for thorough cleaning is a real plus. We love Bentgo!

Such a terrific lunchbox. My child loves the prints, the number of sections and sizes of sections are great, and each section stays airtight and keeps food from spilling between sections (even semi-liquids). I have two of this style and am buying snack boxes next. ;-)

5 star for the product itself, 1 star for customer service. This is my 3rd bentgo box and prefer it over other brands because of its durability. I’ve never had an issue shipping before (ordered from Amazon), but this time I ordered through the company itself. It said my box was delivered (via the tracking #), but it wasn’t. So I tried to submit a claim with UPS and the tracking link said I had to go through USPS, so I tried to submit a claim there and they said I had to go through UPS. I finally got through to UPS and they said a manager would be calling me (they never did). In the meantime, I emailed bentgo, not once, not twice, but 3x as I needed this for my daughter’s school lunch since school was about to start. I also reached out to Bentgo via Facebook messenger and it took almost a week for Bentgo to respond to either email or message. In the end, UPS figured it out and got it to me 2 days later, but the delay in response was really disappointing and as a consumer, I feel I went above and beyond to get my purchase to me, but it took forever for the company to even reach out. I didn’t even bother responding to the email once they finally responded. So, I’ll most likely continue using the product, but I’ll never order through Bentgo again.

Besides being absolutley adorable, this lunch box is 100% leak proof. Food and juices do not leak outside of the box or into the other compartments. I like the individual compartment sizes. They are the perfect portion for my 6 year old. Also very easy to open and close. So far, we LOVE our puppy dog Bentgo box.

First of all I love bentgo products, unfortunately with my last order the prints were mixed up with a lunch bag, this was a little frustrating coming from the main company. My son wasn’t that bummed though and needed to start using them right away so we didn’t return.

LOVE this little lunch box. My son does an outside kinder program here in OR and this lunch kit has been so durable! It gets dropped in dirt DAILY and still washes clean in the dishwasher without issue. It is easy for him to open and close. Highly recommend this product.

Great concept but too small and not able to keep food cool very well. Still use it bc my child wants to use what the other kids are using. End up having to pack bento box inside another lunch box to add protein bars and ice pack to keep bento box cool