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Customer reviews for Member's Mark Hotel Premier 6-Piece Towel Set for
Member's Mark Hotel Premier 6-Piece Towel Set
4.7 out of 5 stars
stars
1,890 ratings772 reviews
  1. 5 stars85% (1,607)
  2. 4 stars8% (152)
  3. 3 stars3% (62)
  4. 2 stars1% (23)
  5. 1 star2% (46)

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Showing 41-50 of 772 reviews
Apr 23, 2024
Reviewer name: Me
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Product is not the same as what was in my store

The towels sold in the store were 85% cotton and 15% polyester, which is what I thought these would be. My local store did not have any left so I ordered them thinking I would be getting the exact same towels. These were 100% cotton. If I new that, I would not have bought them.

Helpful?1AU0SR2NLWRP13593919614
Apr 27, 2025
Reviewer name: Anniee
1 out of 5 stars
1 out of 5 stars review

Hotel towels

The washcloth was not the same color as the towel from the beginning. After washing it a couple of times it became so hard that i used it as a scrubbing clothe. It was way too hard to use on the body. There is no way that it could have been 100% cotton. I would not recommend these towels as they are not soft as you would expect and fade.

Helpful?1AU0SR2NLWRP13593919614
reply from Member's Mark Team

We are sorry to learn about your experience with our towels, Anniee. We appreciate your feedback and will share it with our team to help improve product quality. Please know the towels can be returned for a full refund or you can reach out to Member's Mark Support at (888) 301-0332 for additional help.

Jul 24, 2023
Reviewer name: Jen
1 out of 5 stars
1 out of 5 stars review

The lint ruined my clothes!!

I am very disappointed with the quality of these towels. Sam's club quality is usually very good but these towels are the worst purchase I have made in a long time. The lint from these towels ruined other items that were in the wash with them. In addition, the dryer vent was full of lint after drying the towels. I have to wash these towels separately now if I don't want to ruin other clothes and the lint continues to be a problem. I will not buy this item again.

Helpful?1AU0SR2NLWRP13593919614
reply from Member's Mark

We are sorry for this experience with the towels, Jen, and understand how frustrating this must be. Please contact our Member Support team at (888) 301-0332 and we’ll do our best to make this right for you.

Jul 3, 2021
Reviewer name: APetz
2 out of 5 stars
2 out of 5 stars review

Disappointed

A family member has a set of these towels and they were the softest towels I'd ever used, so I decided to purchase a set myself. Unfortunately my Sam's club didn't carry them in store so I had to order online. When the six piece set arrived I was immensely disappointed. These towels are far from the soft plush towels that my family member had and that pushed me to order this set. Idk if they changed the towel manufacturing or what but I will be returning.

Helpful?1AU0SR2NLWRP13593919614
Jul 20, 2024
Reviewer name: SGH Louisiana
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Bath Towels

I have bought only these MM Aqua color towels in store for many years. They last thru multiple washings. Sadly the last few years Sam’s doesn’t sell the beautiful Aquifer (Aqua) color in store anymore & I wish that would change. So I had to order that lovely color Online which is sold in 6 piece sets: 2 bath towels 2 hand towels 2 wash cloths. I bought 3 sets. Received them very quickly. Best towels set & priced right. Today I looked online to order Aquifer color 6 piece set again but it’s now Out of Stock. So Disappointed. Sam’s Club this popular color should be Restocked ASAP since your customers are buying them faster than other colors you offer. Recommend MM Towel Sets AAA+

Helpful?1AU0SR2NLWRP13593919614
May 18, 2025
Reviewer name: Angel
3 out of 5 stars
3 out of 5 stars review

Silver Towels

These look great and I love the thickness. Hiwever, after about the second or third wash aton of snugs, on both sides, were present. They cane out of the dryer looking older than the ones they replaced. I've never had this happen with other towels that I've purchased from here.

Helpful?1AU0SR2NLWRP13593919614
reply from Member's Mark Team

Were sorry for your disappointment in the quality of our towels, Angel. We value your feedback and will share it with our team to help improve product quality. Please know the towels can be returned for a full refund or you can reach out to Member Support at (888) 301-0332 for additional help.

Feb 19, 2026
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

nice and maybe I got a defective one of 6

These towels are fluffy and nice to use. When compared to other new towels I've purchased, the lint coming off is minimal. I'm dropping the rating slightly because one of the 6 bath sized towels I purchased has a hole developing after 3 washes. No trauma to the spot- regular use, regular wash and a hole!

Helpful?1AU0SR2NLWRP13593919614
Apr 1, 2026
Reviewer name: JW
1 out of 5 stars
1 out of 5 stars review

Not great towels despite the good reviews

I bought three sets of these (shipped) in different colors because I wanted nice new towels for two recently remodeled bathrooms. These aren't them. I should have known by the price. I don't understand the good reviews. These are only "hotel" towels if we're talking Motel 6. Nice colors but they are thin and feel cheap. Might be okay for display towels that don't get used. So disappointed. Should have shopped in person but I trusted Sam's. Learned a lesson and the return was easy.

Helpful?1AU0SR2NLWRP13593919614
Oct 30, 2024
Reviewer name: shoppinghappy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

No lint issue with these!

Nice big towels that I washed once and the lint was not an issue. Soft towels!

Helpful?1AU0SR2NLWRP13593919614
May 2, 2023
Reviewer name: Ekexpress
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not the best quality

Thick, soft towels, but threads pull. Just one month old and threads are hanging from them.

Helpful?1AU0SR2NLWRP13593919614