Saw this elegant, quiet AC at a friends house. Ordered two, one small and one big. The small one was noisy. Sent a recording to customer service. Maggie responded that it didn't sound right so she sent a new one without me even asking for it. The new one came, and it is as quiet as it should be. Couldn't ask for more.

Love my 8,000 BTU AC. It was really easy to install and I was impressed that the installation kit even came with scissors! It was a little heavier than previous units I’ve bought, but it also felt sturdier and is esthetically streamlined and clean looking. It is also “whisper” quiet, which is wonderful. Synching it to my app was also super easy.

I had an issue arise with my unit cooling, which was still under the one year warranty, and when I contacted customer service they had me try a few fixes but when the fixes didn’t work the company sent me out a new unit quickly. They were helpful and replaced my unit without any problems or delays.

The AC box itself is very pretty and SUPER quiet. The installation guide isn’t reaaally well suited to windows with storm windows, but with some shims we made it work. It would also be nice to get a little more insulation. We used a couple extra towels we had lying around to get things really insulated. All that said, the real reason i’m giving this 4 instead of 5: it doesnt turn off on eco mode, even when the room is 10 degrees colder than what it’s set to. Its temperature gauge will even show that it’s well below the threshold, but it wont shut off, not even intermittently. Not very ecofriendly or energy bill friendly :(

It is a fine looking A/C. It was easy to set up but it has had some glitches with the wifi. The order for the replacement (the 1st machine had a loud hum sound) shipped very fast. I had it in 2-3 days. It’s sound is much softer than the original. It’s not entirely whisper quiet, but it’s not too loud either. I’m satisfied. I don’t regret my purchase.

I usually don’t write reviews but the customer service I experienced here was excellent! I purchased an AC unit through them and once I installed it, I realized it wasn’t blowing cold air. I contacted customer service and they had a new AC unit being shipped out the next day and even compensated me for the installation fee I had to pay for getting someone to come out and install it! And the new one works perfectly:) thank you!!

There is a lot to like about this ac. First off it has an original and modern looking design. I really like the app, you can control the temperature and make schedule changes, it works very well with the ac, but I do wish they had voice control via google or some other assistant and I wish they only used one app instead of two. The installation was easy, and everything is pre installed which is a plus. I do wish they had a video guide to go along with the book instructions, but the book instructions are still really good and simple enough to understand. The ac cools and circulates air really well, and I like that it doesn’t blow air into your face. The ac is somewhat quiet but I wish it was even more quiet like around 40 decibels. I also wish that they could use more environmentally friendly packaging if possible instead of styrofoam. And I just love the little details they put into the ac like the magnetic filter tray removal, carbon filters, the clean side panels, and the way the LED light turns off to not disturb sleep at night! Overall this is a really high quality, well thought out ac unit!!

Who knew I’d be singing the praises of a window AC unit?! Windmill air is the best. Hands down. No lie. 10/10 recommend. Not only did their stellar customer service team respond to my inquiries quickly and effectively, but delivery was quick, installation was easy, and quality is top notch. My unit is quiet, cool, and cute - three descriptors that I never imagined I’d be using about a window AC unit. In fact, we might just buy an additional unit for another room. Bigtime major fan of Windmill air. Xo, a formerly super dubious buyer.

I was honestly nervous to get the Windmill air conditioner because it was so pretty that I assumed it wouldn’t also work so well, but it DOES! It’s quiet, has a gorgeous display, discreet and even stylish in the window (which it fit super easily, the instructions were so simple), and of course keeps our place the perfect temperature. Huge upgrade for our apartment, definitely recommend.

we have storm windows and unfortunately had a terrible time with install! we looked everywhere for a full installation video, but found they skipped over dome of the useful parts. in the future, a full install video would be really helpful. now that it’s installed, it looks great and works great.