Overall pretty great, it cools really well and since it's right behind our bed I'm happy it's not blowing right on top of our heads. The eco mode is nice, but the going on and off during the night does wake me up a bit. That said, after endlessly searching for a reasonably eco friendly option for an AC, I'm very happy with this one.

Original unit was functioning as "Fan" only. No change after troubleshooting. Windmill customer service was responsive and supportive. New replacement unit (no additional cost) now installed and fully operative. Something of a novelty in the year 2023 to have a company whose customer service is easy to access and who stands behind their product. Highly recommend.

I bought the larger one for my living room and the smaller one for the bedroom. They both look and work amazing. Set up was super easy and I love that I can control it from my phone. I also bought the teal color cover as it matches my color theme in my bedroom. It's definitely more quiet then conventional air conditioners. It hasn't been too hot her in CT but the few times I have used them it cooled things down quickly. The only thing I cant figure out is where and how to install the carbon filter. I scan the QR code on the filter and it doesn't take me to instructions for installation, it takes me to an order form to order more.

I really like how quiet it is. There is no more sound than like having a fan in the window. It was really easy to install and would recommend windmill to everyone. I don't have central air just window units I will be purchasing another one in the near future.

This AC is something else. Needed this for an office that gets poor HVAC circulation. The unit cools the office several degrees within a few minutes and keeps up with the computer equipment in the room as well. Install is super easy, much easier than with a typical unit. I was up and running within 5-10 minutes from box opening to unit turning on. The wifi feature is convenient to adjust temp when not at home. The compressor is also quiet and the eco mode seems to sip electricity while keeping a comfortable temperature. Price is worth it!

For most people an AC is an AC. I find that the Windmill 350sf AC has all of the modern features I want and a pleasing design. But my favorite thing about purchasing from Windmill directly through their website is that they care. I had two issues that most people would typically describe as a negative experience, but the way they handled it was impressive. I felt like l was dealing with a person that cared about their job and their company. Their attention, attitude and response exceeded my expectations. I don’t know of a better company to do business with. The installation kit is one of the best I’ve seen. The unit was the best fitting window ac I’ve used. The pieces locked in better and the hardware was complete. If you’ve installed window AC’s before, you will appreciate how great this unit is. The solid, foam, trim panels that cover accordion baffles on the side of the unit can be trimmed (with the included scissors) for a sleek look, light diffusing, insulated zone. The rails for the accordion baffles have measurements on them so you know where to trim them. The app is great, the programming offers you many ways to control your cooling. It lets you see power consumption, operate it manually or pick from a variety of schedules. I’m happy to support Windmill and will share this experience with my friends. —- My only suggestion is to make the remote magnetic so that it can stick to the side of the case.

My AC unit became faulty, and after sending in videos and communicating with Windmill staff, they sent me a replacement. They also informed me how to recycle my old and broken unit. The staff and customer service had quick and easy communication. I’m very pleased, and so thankful they replaced my unit since I had only had it for one year.

The Windmill team was super supportive and helpful when my original order went missing. Once I received the replacement, I was happy to start using it. It's powerful and useful in my third floor studio apartment and is aesthetically way better than any other window AC option that I've found.

We purchased the Windmill AC for 2 reasons. One, the location where we needed it was right behind our livingroom couch and a traditional AC vents right at you but the WM AC vents upward. This worked perfectly, we could sit near it without it venting on our neck and heads.. Two, the unit was advertised as quiet, it was and that allowed us to enjoy being cool without a lot of fan noise. One additional benefit that we found was the unit cooled a larger space than we expected. Where we used to need 2 AC we only need the one WM now. We did have a technical issue crop up and the support for this problem was phenomenal. They were professional, timely and friendly. Couldn't ask for better.

This company is honestly better than all the other major manufacturers we've purchased from. When our unit encountered a technical issue after a winter in storage, customer service stepped in and almost immediately resolved. A new unit was arriving at our door before we even realized it. A huge relief and a great experience! And we LOVE the app-enabled product. Being able to set our times & temps away from home has made such a difference to our comfort. Knowing our dog is safe when we aren't home and it won't over heat does us so much good. Wouldn't recommend you buy anywhere or anything else.