The air conditioning unit has some extremely smart features and a couple of simple solutions for chronic issues I've experienced with other air conditioners. With my prior air conditioners in the house every time I removes the plastic cover to change the filter it would never go back on properly and it would rattle consistently. The windmill has magnetic cover something so simple but brilliant

I love how not only beautiful the unit is but SO quiet! It sounds like a small noise cancelling machine and is so nice. I loved that I was able to book a Task Rabbit to help install through Windmill Air, and they were able to install quickly and seamlessly. Could not suggest this more.

I usually don’t write reviews but the customer service I experienced here was excellent! I purchased an AC unit through them and once I installed it, I realized it wasn’t blowing cold air. I contacted customer service and they had a new AC unit being shipped out the next day and even compensated me for the installation fee I had to pay for getting someone to come out and install it! And the new one works perfectly:) thank you!!

The Windmill was very easy to install by myself(took less that a 1/2 hour). The design is nice and clean and it quickly cools my bedroom. The controller is simple to use and easily understandable. The unit is a tad bit noisier than I would have liked. But, overall, it is a keeper and I am pleased with it.

We ordered a windmill because I’m incredible noise sensitive and our ac sits basically at head level when we’re on our couch. We ordered our first windmill and it was quiet, but something was off. It clicked or made a weird motor sound. It drove me crazy. I reached out to customer service for some help and they were immediately there with me. Within a few days we determined it was likely a malfunction and they had a new one on its way to me asap. The next one was so quiet and amazing. We love it and might. It more in the future!

The Windmill AC was a life saver! Originally purchased in late June for my bedroom. Was perfect for keeping the temperature during the night. Fast forward… the AC in my condo died just days before my area experienced triple digit temperatures. The Windmill helped with keeping me comfortable. Then, it froze up. Windmill Customer Service resolved the problem within hours of receiving my email about the problem & shipped a replacement that same day. Great product! Great Customer Service!

The app automations just don't work at all about 1% of the time. It works great until it just... totally ignores the rules that were set. Just now I encountered a new problem, the app wouldn't communicate with the unit at all. I tried to manually set it to fan mode because the automation didn't work, and the app insisted it changed to fan mode, but the ac unit itself was still in cool mode. The ac itself works fine but I'm very angry about the spaghetti code app.

Awesome AC unit and even better customer service. I had an issue with my AC and contacted Windmill support. They responded immediately and offered ways to fix it before sending me an all new unit. Truly professional. Love how quiet and great it works. Going to upgrade my other old window units with a Windmill.

I bought one 10K unit to see how it went, loved it, bought a 2nd 10K unit, love it too! They are extremely easy to install, and these 10K units are more compact that typical 10K units and fit great in my smaller windows. The cover on the condenser fins prevents your fingers from getting sliced. They're definitely quieter than my old 10K units and don't interfere with TV or conversation, but they're not silent. Phone app works great! Automation settings work great! Very happy with these units.

Sleek packaging, arrived on time, works great. Setup was pretty easy but had a little trouble syncing it with the app. Luckily, customer service was very responsive and was able to resolve my issue quickly. Now after using it for a few weeks, I think it's not as quiet as I would've hoped but overall I'm pretty pleased. I love having the ability to control the AC through the Windmill app