Skip to Main Content
Sams Club
Sams Club
Customer reviews for Windmill WhisperTech 10,000 BTU Smart Wi-Fi Ultra Quiet Inverter Air Conditioner for
Windmill WhisperTech 10,000 BTU Smart Wi-Fi Ultra Quiet Inverter Air Conditioner
4.8 out of 5 stars
stars1,364 ratings1,363 reviews
  1. 5 stars89% (1,216)
  2. 4 stars7% (91)
  3. 3 stars3% (41)
  4. 2 stars1% (14)
  5. 1 star0% (2)

Member photos

  • +16 images
Sort by |
Showing 141-150 of 1,363 reviews
Dec 3, 2025
Michael
5 out of 5 stars review

And a bag of chips

I now have three units covering two homes and they are everything I hoped they would be -- and more! Quiet, effective, and convenient (with device management through my iPhone), I have recommended these many times.

Review from Windmill
Helpful?29K5UQ241WTT13593769400
Jan 13, 2026
Alex
5 out of 5 stars review

Fantastic Window Unit

I love this thing! It's beautiful, quiet, and has not had any issues getting me through the summer. The airflow moving up and the magnetic filter are both really nice, unique (to my knowledge) that made this stand out to me.

Review from Windmill
Helpful?29K5UQ241WTT13593769400
Nov 24, 2025
Luis A.
5 out of 5 stars review

Si good we got two!

It's chic. It's efficient. And nothing makes me feel like I'm living the high life than turning on the ac from my phone on the way back from the beach over the summer. Truly one of the best things I've brought into my home.

Review from Windmill
Helpful?29K5UQ241WTT13593769400
Jul 26, 2025
Karie B.
5 out of 5 stars review

Great product - great service

I've been telling everyone how happy I am with my Windmill AC. It is such a thoughtfully-designed product: energy efficient, whisper-quiet operation, visually appealing. I also love the fact that the cold air blows up at a 45-degree angle and can't believe every air conditioner doesn't offer this feature. It was worth every penny. The company's customer service is also terrific.

Review from Windmill
Helpful?29K5UQ241WTT13593769400
Jun 16, 2025
Angel G.
5 out of 5 stars review

Excellent customer service

Purchased one from Best Buy. It’s didn’t work and due Best Buy’s ridiculous return policy I had to contact the Windmill consumer service. Excellent customer service and they took care of everything. Sent out a new unit and I couldn’t be happier. Purchased another unit for my house. Great product and super easy installation .

Review from Windmill
Helpful?29K5UQ241WTT13593769400
Jul 17, 2025
Melissa S.
5 out of 5 stars review

Wonderful company with wonderful products

We ordered our first windmill product about a month ago. Setup was really easy and the design of the AC unit is aesthetic. After a few weeks we had a issue with what we think is the compressor. We immediately reached out to the company and got a quick response. After troubleshooting a few things we realized that the unit had to be replaced. Customer service was top-notch and they really stood by their product. They shipped us a new unit and everything is working perfectly now. Would highly recommend to all.

Review from Windmill
Helpful?29K5UQ241WTT13593769400
Jun 21, 2025
Clara H.
5 out of 5 stars review

Amazing Customer Service

I had an issue with my air conditioner. I reached out to Windmill. They were extremely responsive and quickly came to a resolution. They replaced my unit. I was blown away! They wanted to my sure my Windmill was quiet and they stand by their product. Loyal client for life!

Review from Windmill
Helpful?29K5UQ241WTT13593769400
Jun 29, 2025
Earl S.
5 out of 5 stars review

Great customer service.

I bought the 12,000 BTU unit when one of my central units was hit by lightening. I already had purchased two of the windmill fans and loved the style and quality so the AC was a quick decision. After almost a year the AC unit began making a loud noise when the compressor kicked on. I notified customer service fearing I wouldn’t get a response or any help but they surprised me. They replaced my unit after I sent a video of the noise my unit was making.

Review from Windmill
Helpful?29K5UQ241WTT13593769400
Jul 27, 2025
Tricia P.
5 out of 5 stars review

Wow. I’m not sure what is better. The product or the company

The customer service of this company is amazing. Sometimes. You take chances with smaller companies. And I’m so glad I took the chance with them. My room is ice cold and it’s amazingly quiet. I have the whispertech and it makes its promise. Any questions you have. They get back to you right away. Like. Right away. Maybe an hour response time. I love the product. I love the service. You will not regret your purchase. Thank you guys and gals at windmill. Keep it going

Review from Windmill
Helpful?29K5UQ241WTT13593769400
Jun 10, 2025
Melissa J.
5 out of 5 stars review

Beautiful & Breezy

This AC is such a huge upgrade from our regular window units. Not only does it look so much more appealing from both the outside and inside, it's way less noisy and the app is so helpful. We love it because when we are away we can control the air in our home to make sure our pets aren't TOO cold or TOO hot. Couldn't help but get one for each floor!

Review from Windmill
Helpful?29K5UQ241WTT13593769400