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Customer reviews for LG 27 cu. ft. Counter Depth French Door Refrigerator for
LG 27 cu. ft. Counter Depth French Door Refrigerator
4.3 out of 5 stars
stars
616 ratings616 reviews
  1. 5 stars65% (399)
  2. 4 stars19% (118)
  3. 3 stars6% (38)
  4. 2 stars3% (21)
  5. 1 star6% (40)

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Showing 431-440 of 616 reviews
Sep 2, 2024
Reviewer name: Frank Irish
5 out of 5 stars
5 out of 5 stars review

Good Refrigerator at a Decent Price

I purchased this Refrigerator a few months back. We love the space and the fact that the ice maker is actually located in the freezer section which eliminates the icing up issue that other units have when the ice make is located in the refrigerator section.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG

Hello, Frank! We appreciate you sharing your experience with your LG Refrigerator, and it’s great to hear how much you’re enjoying the spacious design and the ice maker being placed in the freezer section. That setup really helps keep things running smoothly and avoids the icing issues found in other configurations. Sounds like this LG unit is fitting your home perfectly! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Nov 7, 2022
Reviewer name: TataNY
1 out of 5 stars
1 out of 5 stars review

Unsatisfactory cooling/freezing temperatures

I got this refrigerator 2 days ago. Everything looks fine, but... Temperature inside (after we turned it on) drop so slow, that it takes 2 days to reach more or less required levels. Freezer was set to -3F, but real temperature +8F. Refrigerator part was set for 33F, but reach only 40F. Plus, You don't feel cold air flowing into chamber and after opening the door temperature rises 1-2-3F (well, it's normal) but it takes an hour or more to drop back to 40F. Sorry, but I need a real refrigerator to keep my food well preserved, not nicely designed box!

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jun 15, 2024
Reviewer name: wasimpson
5 out of 5 stars
5 out of 5 stars review

Perfect!

[This review was collected as part of a promotion.] We bought this a couple of months ago and it works perfectly! There is plenty of room and we have been without a fridge that makes ice and water for a long time. We don't regret spending the money and I would recommend this appliance.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Mar 10, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Beautiful Refrigerator & So Much Space Inside

I am so happy with this refrigerator! The counter depth is perfectly sleek and the plain front is aesthetically beautiful. The inside is so spacious…perfect for any family’s needs. I find the fridge to be very quiet as well. Highly recommend this product!

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from social/LG

Awesome, Looks great! We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha

Jul 10, 2023
Reviewer name: K416
3 out of 5 stars
3 out of 5 stars review

Great fridge but not made to be countertop depth!

Doors are made wider to get the 27cuft, but they swing outwards and hit the countertop if you push it in to be flush with the countertop! So now we have to pull out the fridge a few inches so it doesn't hit the countertop and pantry beside it when the doors are fully open. Other brands doors pivot so that the corners don't come out and hit the surrounding area. See pictures. Design flaw!

Review from lg.com/ca
Helpful?2ZKHX4Y1QEAU13593767114
Sep 6, 2024
Reviewer name: Kyle25
5 out of 5 stars
5 out of 5 stars review

Excellent in so many ways!

[This review was collected as part of a promotion.] Have owned this fridge for about a year now and so far it has been excellent. We love counter depth size. It fits great in our galley style kitchen but the interior space is still excellent! The freezer is bigger than most which is great because we do a lot of meal prep so need to be able to store weeks worth of meals in the freezer. Also love that it beeps if you accidentally leave the door open. Would definitely recommend this fridge to anyone that wants a space saving option without losing interior space!

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG

Hi, Kyle! What a fantastic year‑in update on your LG Refrigerator! We appreciate you sharing how perfectly the counter‑depth design fits your galley kitchen while still giving you all that impressive interior space. It’s great seeing the larger freezer support your meal‑prep routine and the door‑open alert adding that extra touch of everyday convenience. A space‑saving design that doesn’t compromise storage is exactly what we aim for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Aug 27, 2024
Reviewer name: LMC52A
5 out of 5 stars
5 out of 5 stars review

Sleek and Sophisticated

[This review was collected as part of a promotion.] I bought the fridge one month ago and it is exactly what I wanted: capacious, simple, and sleek. The temperature is displayed on the inside. The shelves and drawers and smartly designed to separate items and organize! Highly recommend.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG

Hello, Linda! We appreciate you sharing this great feedback on your LG Refrigerator! It’s wonderful to hear it’s exactly what you were looking for—spacious, sleek, and thoughtfully designed on the inside. Those well‑organized shelves and drawers really do make everyday use feel effortless, and having the temperature displayed inside is a nice touch for quick peace of mind. Highly recommending it says a lot, and we’re glad it’s been such a perfect fit for your home! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Nov 21, 2024
Reviewer name: Ab87
4 out of 5 stars
4 out of 5 stars review

Cannot locate a bypass filter for this model

Only have the fridge a couple days, this is left of a review and more of a question for the community or LG to respond. We have reverse osmosis, so I have no need for the water filter. In my search for a bypass filter, there is nothing mentioned in the manual, and the third party company that supports parts and accessories says the bypass filter they have does not fit this model. There has to be a solution for a bypass filter … I don’t want to buy a new filter in 6 months but also do not want to leave that filter in indefinitely. Does anyone know of a solution here?

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG Digital Care Team

Hi there! We are glad to hear your new refrigerator is serving you well! We appreciate your honest feedback regarding the bypass filter options for reverse osmosis setups, and we will definitely share your thoughts with our product team. If you ever need any assistance in the future, please feel free to reach out to us at @LGUSSupport. #LifesGood ❤️ -Rich

Sep 15, 2023
Reviewer name: GB54
1 out of 5 stars
1 out of 5 stars review

Displeased

Looks great but after just 4 months there is a disgusting smell both too and bottom. It’s been thoroughly emptied, and cleaned m. While it was being cleaned I put all my food into a large cooler. The cooler did not smell while the food was in it. After cleaning I put food back in and smell continues. This smell is the same as my last LG fridge that had a failing compressor (this was confirmed by a technician who cane to check it).

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from Customer Care

Hey there. We appreciate your time in leaving us a review with regard to your 27 cu. ft. Smart Counter-Depth MAX ™ French Door Refrigerator. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We will surely pass on your feedback to the rest of our team. ^Anthony

Sep 29, 2025
Reviewer name: Smokeygerk
1 out of 5 stars
1 out of 5 stars review

Deceiving vent openings and poor cooling

I’ve owned this fridge for a month, and noticed it just doesn’t get cold enough in the fridge. So after some additional research and testing, only the right side of the vents actually blow air, leaving the left side a good 3-4 degrees warmer. This results in temperatures in the 40’s, especially in the door which is highly unsafe. People check the temperature of your fridge!

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG Care Team

Hey there. We appreciate you bringing this to our attention and know the importance of making sure your LG refrigerator is running to its full potential. Your food safety is so important! We recommend checking out our LG Help Library (https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371) for some tips that might help you troubleshoot. If the experience persists, please don’t hesitate to reach out to @LGUSSupport. ~Kimmy