Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 27 cu. ft. Counter Depth French Door Refrigerator for
LG 27 cu. ft. Counter Depth French Door Refrigerator
4.3 out of 5 stars
stars
608 ratings608 reviews
  1. 5 stars65% (398)
  2. 4 stars19% (116)
  3. 3 stars6% (38)
  4. 2 stars3% (19)
  5. 1 star6% (37)

Member photos

Sort by |
Showing 131-140 of 608 reviews
May 16, 2023
Reviewer name: LGownerNH
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not using latest compressor technology

[This review was collected as part of a promotion.] Was forced to buy counter-depth vs std 27 cu ft b/c delievery people refused to move a 28 1/2" depth refrig through a 29" door opening. Payed $100 more, but figure meh, solves uncooperative movers. but, this has narrow shelves inside and huge door shelves --> would have preferred deeper shelves and less door shelf area. Also learned this one uses older, 4-piece-moving compressor design vs newer, single-piece-moving, so hoping it is as reliable for longer haul. Temp control is very good, like all LG's. Oh, the std 27 cu ft has multi-flow vs this filter flow, and would have liked to have had that as well. Lighting is very good inside. Haven't hooked up water line yet, but expect that will all go well, as other LG I have.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Jun 3, 2023
Reviewer name: Tami G
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Quiet, spacious refrigerator

We bought this LG frig after the Frigidaire we purchased was installed and didn't work (it was returned). There are many things to like in the LG Counter Depth French door frig. It's shelves are deep enough to accommodate a 13" pan; the lighting is excellent; the deli drawer is a huge hit with my family, as everything is easy to see and access. The freezer is massive with a bottom bin deep enough for a Thanksgiving turkey, and the top drawer, which is deep enough to stand up a quart of ice cream, pulls out so nothing gets lost. On the downside, the drawers are not full extension so there is a bit of space in the back that is hard to access sometimes. The top left door on the frig has a self close mechanism which causes it to slam if you don't hold it open, which is not pleasant. We have had this unit since December and have had no problems. I would purchase this again, but next time I would get the single door rather than French door (personal preference).

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Dec 28, 2022
Reviewer name: Oscar Budhram
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Horrible Service Contract

[This review was collected as part of a promotion.] No issues with the product just that during delivery they broke the right draw track and it’s going over a month now for the LG service technician to come and fix the issue. I am still without a freezing compartment!!!!

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki

Sep 24, 2023
Reviewer name: MRJM
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing features

[This review was collected as part of a promotion.] We had a side by side refrigerator for 20?yeare. We recently replaced it with an LG French DoorRefrigeratot. Best decision we could have made! It is not only beautiful but a true joy to use. A fantastic appliance an so delighted to be able to finally have room for our purchased🙌

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Nov 20, 2023
Reviewer name: claire6
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My New Frig

[This review was collected as part of a promotion.] Purchased this frig to replace an 8-year-old Jenn Air that was constantly having 'issues' especially the way the french doors opened and closed! I love this unit: the price, the way the frewnch doors close with ease, the 26 cubic feet of space and the flouroscent interior light that makes viewing easy!

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Jul 27, 2023
Reviewer name: EGcnbg
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great design, some issues

Great design, so much space for counter depth, nice deep veg and fruit trays, ice maker works perfectly, temps seem perfect, quiet. Water temp seems too warm, not as cold as water kept in jug in fridge. Maybe that is normal? Had to order second delivery because first one had surface defects on doors (small dots and a couple of scratches). But other than water temp, very happy so far.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Mar 20, 2024
Reviewer name: George28
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good and Bad

[This review was collected as part of a promotion.] The Refrigerator is great.Food stays fresh, ice cubes are made quickly, and the technology is great. The app is a great tool to keep one apprised about the condition and status. The Negative was the delivery and trying to reach someone to repair the doo which was out of order,a problem the flange.Should have been handled by the delivery company.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
Jul 7, 2023
Reviewer name: LGhaspoorqualitycontrol
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Mixed parts

I bought the counter depth refrigerator in November. In the spring I tried to replace the air filter. The air filter from the factory was removed from the frame and shoved into the filter holder, breaking it. The factory air filter was square and the holder was rhombus shaped. I was sent a new filter holder, but it will not mount to the refrigerator. The filter feature is useless. My refrigerator has no filters available for it. How does something like this even happen with a major appliance company?

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG SOCIAL MEDIA

Thank you for sharing your concern with us. We apologize for the inconvenience you’ve experienced with your Refrigerator. Please know that we take your concerns seriously and we are more than willing to help you with this matter. To better assist you and maintain your privacy, please send us a private message on our Facebook or Twitter using @LGUSSupport, and we’ll work towards resolving your concern promptly. -Francine

Feb 24, 2024
Reviewer name: KTM303
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Maximum storage for a Counter Depth

LG has the largest cubic storage counter depth model. Price was an attractive selling point but not as nice as our previous LG. Tall items must be stored in doors as shelves are minimally adjustable. Hope we can get 10 trouble free years with this one.

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114
reply from LG Digital Care Team

Hey there. Our goal is to fill your home with the best LG products, and we are dedicated to providing you with support for years to come. If you need support, please send us a private message on social media. We're always here to help. ^ Diego

Nov 5, 2023
Reviewer name: Sammin1227
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love my LG!

Love my new LG French door fridge/freezer! I came from a Bosch that got bought back due to so many repairs. So happy I chose LG! Love the interior water dispenser and easy to change filter! Ice makes rapidly inside the freezer so no melty ice jams on the door. Highly recommend!

Review from lg.com
Helpful?2ZKHX4Y1QEAU13593767114