We’re sorry to hear about your experience. Road hazards can vary widely and noise levels may differ depending on driving conditions and vehicle setup. We recommend visiting an authorized dealer to have the tire inspected to ensure proper installation, inflation and alignment, as these factors can affect durability and noise. If you’d like additional assistance, please contact Michelin Consumer Care at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

We’re glad to hear the Primacy All Season tires are performing well, but we are sorry for the issues you have had with the rebate program. For inquiries, please call 866-212-9619 or visit website https://www.tirerewardcenter.com/. Additionally, our Consumer Care team is available to assist you at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).