So impressed with my Keurig replacement experience! A used Mini gifted to us by a friend proved to be defective and, when I searched Keurig’s site for support, learned that around 10 years ago the company recalled it and offered a free quick fix part for it. When I called the company they said the repair part is no longer available. Then the customer service guy asked that I return my unit to them and they would send me a brand new upgraded unit. They even had UPS pick up the old unit at my door- no charge! A few days later we received a brand new Keurig Mini Plus in the color of my choice, and have been enjoying it since!

We were expecting a lighter color, this is more like dull blue. Also, a k-cup sample was advertised to come with the one we ordered and there were no samples. It was a gift and we would have bought k-cups to use right away - no where to buy some on Christmas Day!

The photo shows a ceramic cup, which I assumed would be included. The cup was NOT included, and the product description should have specifically said so. I guess Keurig is too cheap to include it'd The power cord is way, way TOO SHORT to be useful. I had to go out and get an extension cord. I don't understand the manufacturer. How much could they save. I'd have paid more for a longer cord and a ceramic mug. Shame on Keurig.

I’ve had the mini plus now for two weeks. Everything works fine so far. I first bought a select model, but it was too big for my space. Sent it back unused and got this. So far it has been easy to use. Just be sure to wipe up around it when done as a little coffee splatters on the counter. Wife’s rules!

I was gifted a Mini that stopped powering on after 2 weeks. I thankfully registered my warranty when I received, and called for a replacement. I spoke with Hernan M., and he was very helpful, and arranged for a replacement to be sent, which I received in less than a week. The new machine works great, and we need more customer service reps like him.

The original unit I bought worked ok until I started using both kcups and basket for my own ground coffee. Replacement I was sent did not even HAVE basket for my own coffee, but per online help it can be used. I have very little confidence in this unit, especially in how long it lasts for the price of purchase. May give up on Keurig and go back to Mr. Coffee style. Machine is TOO expensive for how long it lasts, I've purchased three already and am only coffee drinker in my household

I love my K-Mini Plus, it is just so easy to have my morning coffee. I like to use my travel mug (12 oz) and I usually have about a quarter left when I kick-start my afternoon. I'm a clean freak, it only takes a quick wipe to keep the K-Mini sparkling.

I bought this a few months ago. I love the new design and the way the water well comes off for cleaning. The only thing I find different is the temperature of the water coming out. My old single serve Keurig brewed much hotter water at 170º. This one only heats no hotter than 165º. Wish there was a way to adjust the temperature.

I recently purchase my coffee maker for XMAS and was having a little problem with the operation and contacted the company directly. They was very helpful, kind and patient and understood my issue. They immediately replaced my item and now I am extremely happy to wake up to coffee brewing each morning.

I purchased this to replace a working, but too large Keurig coffee maker. I love the fact that water is not being stored in this machine (my main reason for the this purchase). It looks very nice and small from the front, but I was surprised at its overall size from the side. It actually works very well when I push the two buttons and leave it alone. I get impatient and repeat my button pushing which only delays the heating of the water. I know the coffee maker wants to say, "Back off so I can do my job!" I read that this little guy is noisy. I have to agree, but the noise during heating is for a short time and easy to ignore since I have learned to walk away and stop pushing buttons. This has been a good purchase for me.