[This review was collected as part of a promotion.] exactly what you said it would be

I love the product but the customer service is what I am most appreciative of.

This is a great product with a great company standing behind it.

The help I received in my issue was fantastic----Thank you

Seems to take a long time to heat up

Love it. Takes a little longer to brew, but I usually only have 1 cup a day. So it's great for me.

Works great and makes a good cup of coffee

I can’t open and handle it!

Takes up way less space on my counter and works great. The strong setting works great too.

Bought for a gift, it has been working fine and looks very classy on the counter