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Customer reviews for Keurig K-Mini Plus Single Serve K-Cup Pod Coffee Maker for
Keurig K-Mini Plus Single Serve K-Cup Pod Coffee Maker
4.1 out of 5 stars
stars
4,162 ratings3,647 reviews
  1. 5 stars64% (2,663)
  2. 4 stars12% (500)
  3. 3 stars6% (269)
  4. 2 stars5% (202)
  5. 1 star13% (528)

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Showing 1,931-1,940 of 3,647 reviews
Dec 11, 2019
Reviewer name: oliviam1
4 out of 5 stars
4 out of 5 stars review

This keurig does the trick for someone that drinks 1-2 cups a day! The longevity isn’t great! I’ve already had to get a replacement because the filter system stopped working and the water was draining before brewing. I love the sleek design of it and it worked well in my small studio apartment

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
Aug 26, 2019
Reviewer name: Stephanie242
1 out of 5 stars
1 out of 5 stars review

Defective model

I’ve bought four of this model and all of them stopped working. It would brew ok for a while and then it would stop. I would have to open and close the lid multiple times to get the water into the reservoir and then it wouldn’t brew properly. Each one was defective in the same way. They should never have discontinued the K15 model. This model is just simply defective. So disappointing.

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

Thank you for your review. We are sorry to hear that you're disappointed in your purchase. That’s certainly not the experience we want you to have. The behavior that you’ve described in your review is certainly not typical of the coffee maker. We would love to find a resolution that suits your needs. Please call our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. We look forward to your call.

May 27, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

failed me from day one

I purchased one last valentine's for my wife and it only worked like its supposed to for the first couple of drinks. after that it either shuts off or doesn't drain water to heat. I have to plug and unplug every time for it to work properly. we ended up pitting aside and using our good ol classic one. today while I was preparing coffee I decided to try it again but it didn't work and it frustrated me thats why am here. classic is better

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

This is definitely not the experience we want you to have with our coffee makers. Did you reach out to our Customer Care team about this? Please give them a call at 866-901-2739. We are here to help!

Nov 28, 2019
Reviewer name: HollyD
3 out of 5 stars
3 out of 5 stars review

Great at first but Works intermittently now

I bought the mini last December (or maybe 2018 Black Friday), first time buying a Keurig. It had worked great until about 3 months ago. It makes a horrible sound when I press the brew button and then will not brew. I have to reset and press brew button, no exaggeration, at least 7-8 times and with a break in between, before it will work. I love the compactness of it and I only brew one cup a day. Not sure I want to buy a new one if it’s going to do same thing.

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

Hi Holly, we don't like the sound of that. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.

Jul 13, 2018
Reviewer name: Nich94
2 out of 5 stars
2 out of 5 stars review

Great Concept, Cold Coffee

I received this product free through the Influenster app. As an avid coffee drinker I was excited to try out my first Keurig product. Unfortunately, it fell quite short. First, the brewer is extremely loud which is not great for 5:30 in the morning at an apartment complex. Second, it always brewed luke warm coffee. This was probably the worst thing about it. I did appreciate a few things about the design, however. It is extremely easy to use. I loved the K-cup storage with it. Finally, the compact size is great for smaller counter top space. Still, the pros did not outweigh the cons on this scenario. After all, I am not a fan of cold coffee in the mornings.

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

Thank you for your review and feedback. We're sorry to hear you're disappointed with your brewer’s coffee temperature. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739 and reference SR 91-4896813109. Our representatives are available seven days a week from 7:00 am to 10pm, EST. We look forward to your call.

Jul 12, 2018
Reviewer name: Msphillips
4 out of 5 stars
4 out of 5 stars review

Quick and easy

Great for a household with a single coffee drinker, would recommend getting a larger version if you have multiple! Doesn’t take up much counter space which is good for our cluttered kitchen. Have to clean it a bit more often and there is no tank for water so you have to add more each time (takes a few extra minutes to brew your coffee). *I received this product complimentary for testing purposes and all opinions are my own.*

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

Thank you so much for taking the time to review your brewer. We appreciate the feedback! Enjoy!

Jun 27, 2019
Reviewer name: Helen067
1 out of 5 stars
1 out of 5 stars review

Unpredictable

It works whenever it wants to. I add the water, put in the pod, press cover down, hit the brew button. Light comes on for a second, then unit shuts off. I lift cover, press down again, and same think, unit shuts off. Have to do this four or five times until it finally brews. Then, the coffee is "Luke warm", so I have to microwave for about a minute to get it hot. Sometimes it will work fine for 2 or 3 cups, but I never know.

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

We're sorry to hear about this. Our Customer Care team would love the opportunity to try and resolve this. Can you give them a call please? The number is 866-901-2739.

May 23, 2024
Reviewer name: VickieG
2 out of 5 stars
2 out of 5 stars review

Does not work, Keurig K-Mini Plus

This Keurig is junk, I purchased a single serve in 2013 and it just went out on 5/13/24 so I decided on this, I've only had it less than a week and I may are may not get coffee. I'm a once a day only in the morning one cup coffee drinker and this machine is loud, and only worked properly 4 times in a week as of today. The few times it worked the coffee was good. I received this on 5/16/24 and today it's 5/23/24 I do not reccomend if this is the result you'll get. I received it quickly and when it did work it was good coffee is why I gave it 2 stars. Returning!

Helpful?70R6JXXCAS4P13593719513
reply from Keurig Care

We're sorry to hear that your K-Mini Plus coffee maker is not functioning correctly Vickie. Have you tried reaching out to our Consumer Care team? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.

Jul 18, 2020
Reviewer name: Libbey
2 out of 5 stars
2 out of 5 stars review

coffee maker

I got tired of "Algae" growing in the water container using FILTERED water? Unable to thoroughly ever clean the thing, so stuck it in the cupboard and ordered a CHEMEX like the one I had in college in the 1960's....still works the same and why didn't I think of that idea earlier knowing how much I loved it at the time

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

Thank you for sharing your review with us, Libbey . We appreciate the feedback. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.

Oct 3, 2019
Reviewer name: plus_size_barbiee_doll
5 out of 5 stars
5 out of 5 stars review

I just bought this baby about a month ago, I got the mini one because I don't want to fill so much space in the kitchen. This is a super amazing product at an amazing price. When you buy this, you won't be able to live without it. It has so many different coffee flavors you can try with this. Definitely recommend this. Like honestly, if you love coffee you need this in your life!

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513