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Customer reviews for Keurig K-Mini Plus Single Serve K-Cup Pod Coffee Maker for
Keurig K-Mini Plus Single Serve K-Cup Pod Coffee Maker
4.1 out of 5 stars
stars
4,157 ratings3,642 reviews
  1. 5 stars64% (2,659)
  2. 4 stars12% (500)
  3. 3 stars6% (268)
  4. 2 stars5% (202)
  5. 1 star13% (528)

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Showing 1,881-1,890 of 3,642 reviews
Apr 5, 2022
Reviewer name: keelybrie
3 out of 5 stars
3 out of 5 stars review

Space saver

I loved the idea of this coffee machine because of how small it was. I hate clutter, especially in the kitchen, so I thought it would be great to have this and be able to clear up some room on my counter top. I personally found it annoying to have to constantly refill the machine each time after use, but that’s what I get for choosing more space over function! Otherwise, the machine worked great!

Review from influenster.com
Helpful?70R6JXXCAS4P13593719513
Aug 16, 2019
Reviewer name: Joe
1 out of 5 stars
1 out of 5 stars review

Defective

Been using Keurigs for years, but this model is terrible. IMMEDIATELY spits out lukewarm water, without brewing, wasting a k-cup, while keeping half the water still inside the unit! Called customer support and followed the troubleshooting walkthroughs with the friendly rep., but couldn't get it to brew hot, coffee or give me a full cup. Returning, and will buy a different model. I'm most upset about the wasted k-cups.

Review from walmart.com
Helpful?70R6JXXCAS4P13593719513
reply from Keurig Care

Hi Joe, thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the K-Mini Plus coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, Est. and can be reached at 866-901-2739. We look forward to your call!

Dec 15, 2019
Reviewer name: crg87
2 out of 5 stars
2 out of 5 stars review

Not completely satisfied

I've owned my mini plus for approximately a year. It was my first Keurig purchase. A month or so in, the brewer would not draw in all of the water as others have described. I called customer care and was told to remove the screen and stopper fittings then reseat them. It worked but I find it extremely annoying as this happens every 6 to 8 weeks and sometimes have to do it more than once to get it right. In the process, I've learned to remove the k cup so as not to waste it. Otherwise it produces a tepid, weak brew evacuating the small amount of water it had pulled in.

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

Please give Customer Care a call at 866-901-2739. Our team will be more than happy to assist you with this issue. Thank you.

Apr 30, 2022
Reviewer name: vbawie
3 out of 5 stars
3 out of 5 stars review

Good while it lasts

I bought about a year ago because I have limited countertop space in my kitchen and the compact size is perfect. Around 5 months ago, it suddenly stop working. It stop brewing. I tried troubleshooting it, it didn’t work. I try to google other solution, nothing worked. I’m really disappointed and I’m not sure if I’m gonna buy another one to replace the broken one.

Review from influenster.com
Helpful?70R6JXXCAS4P13593719513
May 19, 2020
Reviewer name: gametheory
1 out of 5 stars
1 out of 5 stars review

Worst Keurig Machine

Loved the size and design because of the space it saved. But this thing won't reliably make a cup of coffee. Oftentimes it simply just shuts off mid brew or the tank won't fill all the way without opening and closing the lid each time. Second one that does this so I'm thinking it is a design flaw.

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.

Apr 24, 2021
Reviewer name: Cherriet
1 out of 5 stars
1 out of 5 stars review

only 4 months old - and DEAD!!!!

Loved this little machine when we first got it (Dec. 10, 2020)! But two weeks ago, the buttons stopped lighting up, although the unit continued to function. Two days ago, it wouldn't start brewing until after repeated attempts at pushing on the big button, trying in different spots, and after about a half dozen tries and/or unplugging & plugging it back in, it started. Then it seemed to work normally for most of the next day. It worked for a few cups this morning, but this afternoon has been hopeless! Every other coffee maker I've owned has had a multi-year life. Is it unreasonable to expect the same of this coffee maker? I can only give 1 star for value if it needs to be replaced 3 times a year.

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team about this. They can be reached at 866-901-2739 and will be happy to help.

Feb 9, 2021
Reviewer name: dbass
5 out of 5 stars
5 out of 5 stars review

Thank you!!!!!

I ordered the K-mini. When I received it I was so excited I could no wait to use it. Imagine my disappointment when it was not working correctly. I call customer service and was walked thru several steps to fix the problem. The advisor determined that it was faulty and stated that he would need to send me a new one. I was please that I was going to get a new one but the cherry was that he was going to send me the teal one that I want to purchase at first but was not available. Thanks for having such great customer service with the coffee makers.

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
Feb 6, 2019
Reviewer name: RickKcup
1 out of 5 stars
1 out of 5 stars review

2 down in 2 months

You would think after so many bad reviews, they would recall them. But I've gone through 2 and don't know if I just want to give up on Keurig all together. This machine will hold all the water in and brew nothing. Too many wasted cups to put anymore effort in.

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you.

Jan 18, 2020
Reviewer name: pwincessarianna
5 out of 5 stars
5 out of 5 stars review

This Keurig is perfect for small spaces. The coffee and tea process is fast and easy. The only issue I have is that it is a bit loud when heating the water for your coffee or tea. It was very affordable for being a Keurig, and I know it will last long!

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
Jun 29, 2022
Reviewer name: ginadee20
5 out of 5 stars
5 out of 5 stars review

Perfect for 2 people

I really like how fast, easy and simple this machine is too use. Only myself and my father use this machine and it works perfectly for 2 people. I really like it’s compact size. The water tank is smaller, so this machine isn’t the most efficient if multiple people use it and if it is used frequently, as you have to refill the water tank after each serving.

Review from influenster.com
Helpful?70R6JXXCAS4P13593719513