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Customer reviews for Keurig K-Mini Plus Single Serve K-Cup Pod Coffee Maker for
Keurig K-Mini Plus Single Serve K-Cup Pod Coffee Maker
4.1 out of 5 stars
stars
4,162 ratings3,647 reviews
  1. 5 stars64% (2,663)
  2. 4 stars12% (500)
  3. 3 stars6% (269)
  4. 2 stars5% (202)
  5. 1 star13% (528)

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Showing 1,821-1,830 of 3,647 reviews
Oct 1, 2018
Reviewer name: ElaineR66
2 out of 5 stars
2 out of 5 stars review

Hit and Miss

I was so excited when I bought the mini for my office. I'm the only employee, so I literally make 1 cup of hot chocolate a day. However, since day 1, it is hit or miss if its actually going to brew anything. Sometimes the water just sits. Or it heats up, but turns off. I 'm on my 4th attempt, and its running, but nothing is brewing. This is very frustrating and annoying.

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

Thank you for your review and feedback. We're sorry to learn your K-Mini Plus coffee maker is not functioning properly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10 pm, Est. We look forward to speaking with you!

Jul 9, 2022
Reviewer name: Flagal4ever
3 out of 5 stars
3 out of 5 stars review

Just Average

I bought the K-Mini Plus and just used it today for first time. I replaced a K-Mini that worked for a little less than 3 years, but I loved it. I live alone and make 2-3 cups of coffee a day. So far, so good; but I don’t really think the “stronger” brew button does anything because the strength of the coffee brewed tastes exactly the same as what I brewed in the K-mini that didn’t have this feature. I’m using the same flavors and amount of filtered water that I’ve always used. Disappointing, because I was looking forward to a stronger brew, and the main reason I purchased the plus instead of just the mini. Also, this brewer doesn’t brew my coffee as hot as my previous K-mini. It’s okay but not as hot as I’d prefer; just barely passable, which is disappointing. I shouldn’t have to buy the “mac daddy” big brewer so that I can adjust the temperature; especially since my previous K-mini brewed a hotter cup of java. I took excellent care of my previous brewer, keeping it descaled and clean, used only filtered water, etc., but it started acting up about 2.5 years after purchasing it. I was able to fix the issues by watching videos, but then the heating mechanism died. I’m hoping this brewer lasts at least 5 years. My original big K-cup brewer lasted over 10 years! I moved to a small condo that has a small kitchen, so the mini size is crucial to me. If this K-Mini Plus brewer doesn’t last, I’ll be purchasing a knockoff brand because from what I’ve read, they last about 2-3 years and they are much cheaper. For now I’m recommending the brewer, but I’ll edit my review in a yea or sooner if I have any issues.

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
Mar 22, 2021
Reviewer name: frannyb
1 out of 5 stars
1 out of 5 stars review

Disappointed

The only grreat feature is that of its small size. You would think that, after all these years Keurig would make a new coffee pot that actually makes steaming hot coffee! Its going right back to the store soon. I even called Keurig and they said that this particular model does not have a thermostat that you can adjust! Very unhappy customer!

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

Thank you for sharing your feedback on the K-Mini Plus coffee maker. We'll pass your comments along regarding the brew temperature.

Jul 3, 2018
Reviewer name: EmTom
5 out of 5 stars
5 out of 5 stars review

Great for small spaces!

I received this product compliments of Influenster but that has not swayed my review at all. This Keurig fits perfect in my small kitchen. I don’t have a lot of counter space, and had actually given my last Keurig away to make space in our kitchen. I was thrilled that this Keurig fit perfectly on a shelf. It’s actually slimmer than our toaster! I am loving having a fresh cup of hot coffee in the morning again!

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

We're so glad that your new brewer fits in so well in your kitchen. Thank you for your great review!

Aug 26, 2019
Reviewer name: MusicMama
1 out of 5 stars
1 out of 5 stars review

Trouble

My son bought this about a month ago for me, and I have so much trouble getting it to work right. It keeps going off, and I have to stand with it and keep putting it back on..Sunday morning took me over 30 minutes to get a cup brewed. Then I used a Vita-cup, and it spewed all over (once I got it to brew). I don't know what I am doing wrong, but I am very disappointed in not getting it to work quickly and not being able to use my Vita-cups or another box of K-pods that I have. HELP! I have tried over and over, and it just is not working for me. Can a coffee maker hate a person?

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

We're sorry to hear that you have experienced problems with your coffee maker. Have you spoken with our Customer Care team? The number is 866-901-2739, we'd be more than happy to help!

Dec 20, 2020
Reviewer name: SIS10
1 out of 5 stars
1 out of 5 stars review

Disappointed Keurig User

I purchased mine back in December 2018 and regretted it from day one. This was 2nd machine and didn’t bother reading the reviews because my old machine gave me many years of amazing coffee. I’m only a one cup a day coffee drinker so I thought this would be perfect for me. I regretted my purchase after about a month when it started having issues with it pulling the water from reservoir. I did A clean rinse which I thought fixed it but found myself dealing with this issue about once a month. I read other reviews and noticed that this is a common issue. Very disappointed with company because they know it’s an issue but have done nothing to fix the issue. Please stop offering this model if you are not going to make improvements especially for the price point you are offering it at.

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

Let's get you some help with this, Stacie. Please call 866-901-2739, Customer Care will be more than happy to assist!

Jul 9, 2018
Reviewer name: KristinaT
4 out of 5 stars
4 out of 5 stars review

Sleek design

I was really excited for this machine because I really like the Keurig brand and its coffee. This coffee maker is slim and sleek, so it's easy to fit in your kitchen. It is very easy to use, and it brews coffee very quickly. My only criticism is that the coffee has been coming out very strong. I drink my coffee black, so it can be too strong for me. The maximum amount of water you can pour into the machine is rather low, so I think it might be too low for the amount of coffee in the K-Cup-- that is, I think the water to coffee ratio is off, which is out of your control when using this machine. If you drink your coffee with milk, this might not matter. Other than that, great coffee maker! I received this product complimentary to test for reviews. All opinions are my own.

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

We appreciate your review and feedback. A possible suggestion would be to choosing K-Cup Pod selections that are not extra bold and light roast if you are looking for a less robust cup of coffee. We hope this helps!

Mar 1, 2020
Reviewer name: avilenita
5 out of 5 stars
5 out of 5 stars review

I got my keuring as a christmas gift 2 years ago and i am still in love with it. It saves counter space becauae of its slim desing is fashionable and easy to clean. The only cons for me are. I have some very cute mugs that wong fit under it. And sometimes i feel like its a bit loud when brewing. But. I am so use to it and i have a hole bunch of other mugs i can use. Other than that if u live in an apartment or if ur only making coffee for u its amazing. N cute.

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
Oct 21, 2020
Reviewer name: cmb48
1 out of 5 stars
1 out of 5 stars review

Disappointed

I've had this coffee maker for about a year and a half. Now I have problems with it every other day. It starts and stops and after numerous times of lifting the lid and pressing the start it will finally run. Sad to say the resulting coffee is lukewarm. I have gone through the cleaning process a number of times and spoke to customer service twice. No satisfactory result. Very frustrating!

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

Thank you for your review. We do take this feedback very seriously and are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care team at 866-901-2739, we will be more than happy to help.

Sep 4, 2019
Reviewer name: swanlake
3 out of 5 stars
3 out of 5 stars review

Don't buy it

followed directions: put water in the dispenser, put in pod, pushed all the right buttons - and... nothing... grabbed the instruction manual and as i was reading it, coffee started brewing/dripping... seriously, 3 minutes later!? don't buy if you want a quick cup of coffee! seriously loud, churning noise as it was "working" - grunted, groaned.. wish i had my old one back...

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

We appreciate your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.