Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Keurig K-Mini Plus Single Serve K-Cup Pod Coffee Maker for
Keurig K-Mini Plus Single Serve K-Cup Pod Coffee Maker
4.1 out of 5 stars
stars
4,166 ratings3,651 reviews
  1. 5 stars64% (2,665)
  2. 4 stars12% (500)
  3. 3 stars6% (268)
  4. 2 stars5% (202)
  5. 1 star13% (531)

Member photos

Sort by |
Showing 1,681-1,690 of 3,651 reviews
Aug 21, 2019
Reviewer name: JerryG
1 out of 5 stars
1 out of 5 stars review

Junk

I bought this to replace my old K10 Mini that died after many years of faithful service. This new unit is nothing like the old and I wish I would have bought something else. The water reservoir leaks; the dispensing process sputters coffee drops in a 12" radius covering your counter and walls; 1/2 fills are numerous - the "water pump" shuts off after a second which forces you to raise the handle, lower it again, push start again, yada, a few times until only half the water gets pumped through leaving the rest to get sucked up during the brewing process which makes a barely warm cup of coffee you have to microwave after. This is a horrible design all around and will be my last Keurig product I ever purchase.

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

Hi Jerry, that isn't the experience we want you to have. Our Customer Care team would love to help. Please give them a call at 866-901-2739.

Feb 29, 2020
Reviewer name: Stephdipper
4 out of 5 stars
4 out of 5 stars review

Short cord

Short cord I purchased the Keurig mini for work. I am very happy with the size & the performance of the machine. Unfortunately the cord is too short to reach the receptacles located under my desk. The hospital I am employed with will not allow the use of an extension cord. Had I known the cord was this short, I definitely would not have purchased this. Please disclose the length of the power cord in your description.

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

Thank you for sharing your review with us. We appreciate the feedback.

Feb 6, 2019
Reviewer name: RickKcup
1 out of 5 stars
1 out of 5 stars review

2 down in 2 months

You would think after so many bad reviews, they would recall them. But I've gone through 2 and don't know if I just want to give up on Keurig all together. This machine will hold all the water in and brew nothing. Too many wasted cups to put anymore effort in.

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you.

Feb 10, 2019
Reviewer name: Patrici
2 out of 5 stars
2 out of 5 stars review

Product issues

I purchased 3 months ago. I only use a couple times a week. I bought this one because it is small and I am the only one that drinks coffee in my home. The 1st couple of months, it worked ok. Now the water will not go in the machine. When you push button. It takes a tiny bit of water and then you have to keep pushing the button to get it to take all of the water. The when the water goes into your cup. It is only a half of a cup and it is not hot , just warm. There is definitely something wrong. Since I don't use that much, it should not be doing this soon. I have had 3 other Keurigs and have not had any issues. I just like to update every so often. I love the slimness of this coffee maker and the option of a 12oz cup but I am very dissatisfied with this machine. It is just a task to make a cup of coffee.

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

Hello and thank you for your review. We're sorry to hear you're disappointed with your K-Mini Plus coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10 pm, Est. We look forward to your call.

Mar 25, 2021
Reviewer name: DonT46
5 out of 5 stars
5 out of 5 stars review

Keurig Customer Service Hotline

I have a Keurig K-Mini Plus Single Serve machine that experienced minor issues. I was extremely impressed with Keurig's customer service hotline. My call was answered by Lanette, an actual English speaking person. She was extremely knowledgeable and patient as she answered all my questions. She explained how to periodically clean the machine to improve coffee quality. She told me Keurig will replace the machine for free within the 1-year warranty period if my problem continues.

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
Jun 30, 2018
Reviewer name: coffeeloveralways
5 out of 5 stars
5 out of 5 stars review

Happiness in a cup

I absolutely love LOVE coffee and can’t live without it. Getting to test this for a review was the besf thing ever. The size is wonderful, it looks elegant and doesn’t take much space in my apartment. Living alone in a small apartment this is perfec Because I get awesome coffee and it takes less space then a coffee maker. The great thing is that allows for my coffee to be served directly on my to go cup, so I can put it while I’m finishing lst touches before leaving to work. I absolutely love this product and would recommend to anyone that doesn’t have much space in the kitchen and loves coffee. I’m getting one for my sister to have in her college dorm.

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

We’re so glad to hear that you’re enjoying your new K-Mini coffee maker! We hope your sister enjoys it as well. Thanks for sharing the love!

Jun 25, 2018
Reviewer name: sarah2010
5 out of 5 stars
5 out of 5 stars review

Sleek and forward-thinking design

I received this K-Mini Plus as part of an Influenster VoxBox and was absolutely THRILLED! I am a coffee addict who is very particular about how my coffee is brewed. All too often drip coffee has a burned taste or is just too watery to be worth it so I typically gravitate to my french press. Enter the Keurig K-Mini Plus. With just a quick addition of water, I'm holding a perfect-temp cup of coffee less than 2 minutes later -- and I can even pick how strong the coffee is! Also, I like in a small condo with a galley kitchen so the slim profile and built-in pod storage makes this much more convenient (and clean looking) coffee making station. For all apartment or condo dwellers out there -- this is absolutely the coffee maker for you!

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

We love hearing this! Thank you for your review and feedback. Happy Brewing!

Feb 20, 2020
Reviewer name: best service anywhere
5 out of 5 stars
5 out of 5 stars review

So Very Happy

I first purchased this K Mini Plus a couple of years ago and keep it at work. (Never knowing just how much I would Love The Strong Button) I purchased another for home, but after 6 months the strong button stopped working, believe my I can tell the difference when it doesn't work. I called customer service and they sent out a new one the same day and a return address label to return the one that did not work. I received the new one and I still can't believe the strong button did not work on my replacement unit. Again I spoke with customer service and they once again because it was under their 1 year warranty sent me out another replacement unit. I can now say I am so very thrilled that this one works Great. I love it. This Keurig K Mini Plus with the strong button is my favorite coffee maker and I just can't live without it. Thank you - customer service for taking such fantastic care of your customer's and keeping them happy. When I tell people of this experience, they can't believe just how well it was handled. You don't find customer service this good to stand behind your products the way you do. Thank you.

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

Thank you so much for reviewing your K-Mini Plus and for your kind words. Happy Brewing!

Apr 23, 2020
Reviewer name: Kmini plus fan
5 out of 5 stars
5 out of 5 stars review

Cute and amazing!

I honestly love this little cutie! I currently have one in black in my parent's house and will be buying another one for my apartment! Some of the reviews on here are very negative and if I would have read them, I would not have bought it. Sometimes, you have to give it a chance, and I'm glad I did. Coffee comes out hot and it does what it needs to do. I love it!

Review from keurig.com
Helpful?70R6JXXCAS4P13593719513
reply from Consumer Care

Thanks for brewing the love! Enjoy!

Mar 9, 2023
Reviewer name: katiew332
5 out of 5 stars
5 out of 5 stars review

Can’t live without

I love this model of the Keurig. I used to have one that had a very large water tank on it and it was a huge bulky appliance that took up so much space on the counter and it was kind of an eyesore. This model is nice and slim and does the exact same thing. The only difference is that you need to fill the tank with water more often. Honestly that doesn’t bother me at all. I’d rather have the smaller model and fill the tank more often.

Review from influenster.com
Helpful?70R6JXXCAS4P13593719513