I was hesitant about both the mattress in a box as well as an adjustable base, but I've been very pleasantly surprised. Everything advertised has been true and the quality of the product was much better than I expected. Now, sleep is a restful experience instead of the chore it had become. Couldn't be happier with both products.

Two Twin XL mattresses making a king is a novel idea, but for our dogs, who sleep with us, not great. The mattresses slide apart and the dogs disappear into the ravine. We bought a strap, but do I want to sleep on a ratchet strap? Cant go around the perimeter, as suggested, because of differing levels of adjustability between the two, so going across is the only option. Not great.

All in all, we like our GHOSTBED. Customer service is a bit lacking. We ordered a split king, set up was easy. We were sent the wrong size on one of the mattresses, but it was replaced. The bed is comfortable and sleeps cool , which I like. My snoring is less on the ‘sleep’ setting position, a plus for my husband.

Few minor set backs, our fault. But thanks to Ghost team worked. I rate this bed a definite 10+. Will be purchasing again. Sleeps great before the bed, did not get much sleep. I have fibromyalgia, arthritis, but on the ghost bed, and adjustable frame, I now sleep all night. Thanks ghost

Bed and frame arrived separately. The frame arrived first and seven days later, the mattress arrived! I assumed when you ordered a “set” both pieces would arrive together? The mattress is like sleeping on a marshmallow. I called to complain about how soft the bed was, and I was told to remove the mattress and walk on it to remove air, and to repeat this process over the course of several days. Okay, nowhere in the “instructions” (on the side of the box), are you instructed to walk on the mattress over a period of several days, before installing it on the frame. I walked on the mattress a few times a day over the course of a week, and then drug the mattress back on to the adjustable frame, and saw little improvement. Also, there are no handles on the outside of the mattress, and I live alone, so removing a queen sized mattress from the frame by yourself is quite challenging. I must wait 30 days to return the mattress, and I’m like a little kid counting down the days before Christmas. I cannot wait to be rid of this mattress! If you weigh 95 pounds, it might be a great bed, but I do not. I’m 5’11” and weigh170 pounds. If you sit on the side of the bed it collapses to the frame, zero support. I sleep in the middle of the bed. The remote control is great, and the lighting/ illumination feature underneath the frame is nice. The massage feature is a joke, as the mattress absorbs the vibration and whatever movement you feel is very, very subtle.

My husband had serious issues with our previous bed. If he laid on his bank his hip would hurt, if he laid on his side his shoulders hurt. So he would rarely stay in our previous bed for more than 3 hours. Now that we have our adjustable ghostbed flex, he sleeps in it all night long... with little to no pain. And I finally can sleep on my back, just a little head elevation and I sleep like a baby! It's also super cool temperature wise to sleep on. Can't recommend these enough!

I like the bed and has some better points than my sleep number bed. The lighted wireless remote is easy to use. There needs to be better communication with delivery status. No one seemed to know what was going on as I received everything earlier and at different times. Just communicate! The setup was easy, although the delivery people could have done a better job when leaving the boxes. The mattress keeps moving off the base. Nothing keeps it on there so it keeps sliding left and right. It would be nice to have taller legs. Price is way too high!

We selected a split king Flex and Luxe and we’re told the mattresses are same size but there is difference. Flex is shorter in length and taller in height. This gives an uneven appearance to our bed. Looking into exchanging one for the other. Delivery took a lot longer than the advertised 2-3 business days Still not sure if it has reduced back pain and shoulder pain

One of the frames was cracked! CS is terrible!! More concerned with my packing up and returning damaged product. Then another had a cracked frame! They expect me to pack 100 lb packages to return. Mattress is good but not sure how long the adjustable bases are going to last. Would not recommend this company!

I would like for it to be about 2-3 inches lower. My feet don't sit flat on the floor when I'm sitting on the side of the bed - and that's with the longer section of the leg already removed. I'm 5'6" tall so it's not like I was expecting 'too much' - my old bed was 22" inches (with the same complaint) but this one is a bit over 23" high. The mattress is an absolute DREAM to sleep on.It won't allow me to put the Venus Williams - Hybrid / Queen mattress in the mattress options! Yet it won't move forward without it