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Customer reviews for GhostBed Medium Firm Memory Foam Mattress and Adjustable Base Set for
GhostBed Medium Firm Memory Foam Mattress and Adjustable Base Set
4.6 out of 5 stars
stars882 ratings871 reviews
  1. 5 stars77% (676)
  2. 4 stars12% (107)
  3. 3 stars5% (47)
  4. 2 stars2% (22)
  5. 1 star3% (30)

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Showing 181-190 of 871 reviews
Jul 11, 2020
Anonymous
5 out of 5 stars review

Perfect

Comfortable from the first night we slept on the bed. We woke up the next morning without a single pain. After years of sleeping and waking up in pain, waking up on this mattress was wonderful The frame is easy to assemble, can be adjusted at the push of a button, the ultimate in comfort.

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Mar 29, 2021
Anonymous
5 out of 5 stars review

We absolutely LOVE our Ghostbed

We absolutely LOVE our Ghostbed Adjustable bases and our Ghostbed Matrix3D mattresses. They are by far the most comfortable mattresses we’ve ever slept on. We’ve slept on a Tempurpedic mattress for years BUT the Ghostbed Matrix 3D is much more comfortable than even our Tempurpedic.

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Apr 8, 2022
Kenneth W.
5 out of 5 stars review

Max Flex!

I love the Adjustable Base Combo Bundle! Purchased the split king combo. Was able to get a firm mattress for myself and a medium firm for my wife. We love it. The adjustable base is 10X better than our previous one. Would recommend to any and every one!

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Nov 12, 2020
Anonymous
3 out of 5 stars review

Was expecting more

I bought the adjustable base combo and am currently a little over 60 days in to the trail and have already contacted CS for a remedy. So here goes... Delivery: Received the mattress two days before the base. Both are heavy, but with two people can be easily set up with no problems. Was able to sleep on the mattress the same night with no weird smell. Base: The instruction manual was easy to read and understand. Also describes all the functions and features. The included USB ports are nice, but charge super slow so I opted for my normal chargers for devices. It also slides, a lot! So make sure you also invest in the brackets to keep the base in place. The primary con for me in regard to base is that the anti-snore function worked for about two weeks and then stopped. Have to manually adjust to that setting. Further, the vibration patterns go all wonky every now and then. Mattress: I opted for original ghost bed, and height is a bit lower than my old mattress. The sides droop down when sitting on the edge, so it feels as if you'll slide right off when putting on shoes. The firmness is good, but my husband and I both wake with back pain that is typically worse than it was. That claim was my primary motivation for purchasing in the first place. Mattress needs to conform to base adjustment still as certain positions leave gaps between the base and mattress. Returns: you can return/replace the matress within the trial period. However, base purchases are final. If you choose to upgrade the matress, hen your trial is complete and you're stuck with the new one for better or worse. Customer service is excellent, however, I wanted another couple days to discuss whether to fully upgrade or just return the matress and go with a different brand. Was told than fine and made an appointment for a follow-up. That was mine days ago, with no emails or calls from the company since. This is not the first bed that I have purchased online, but now my advice is to go into a physical store and try any mattress that catches your eye or matches your criteria for a new bed. For the price, I want to be sure that a mattress will meet my needs and I'll not be stuck with a bed that promises one thing but doesn't deliver. I was hoping my experience would be much better.

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May 7, 2021
Anonymous
4 out of 5 stars review

Good bed for the price!

We opted for a Ghostbed vs. a Temprapedic due to the price point. The Ghostbed is good and meets our needs- we especially love the adjustable base. It's a little firmer then we would've liked. We do love the stability of the mattress- we can't feel each other moving around. We utilized the "White Glove" delivery service and this was less then ideal. Our bed sat in a warehouse for a couple of weeks prior to being delivered to us. They scheduled one date for delivery and then just never showed up. I had to call to find out what happened and then was scheduled for a new delivery date a week later. On the day of the delivery, I had no idea what time they would be showing up. They were also supposed to call me within 30 minutes of arriving at my house. This never happened so they just showed up randomly. We also purchased the headboard brackets and these did not come with the bed setup, they were shipped to us separately- good to know if you are purchasing these. Overall we would recommend Ghostbed- just not the White Glove delivery service.

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Dec 29, 2022
Carolyn Z.
5 out of 5 stars review

VERY pleased with this purchase

My story is unusual. I bought the combo and had it delivered back in November. BUT...due to home renovations and other circumstances, I wasn't able to start actually sleeping in it until this week (post-Christmas). The last week's sleep has been fantastic. I'm a die-hard side sleeper and I always wake up with hip pain. This week? None. Nada. Zilch. I'm really, really happy with that!Having said that, I will say that the massage feature could stand some improvement. While the mattress is far and away better than what I was using, the base on my old bed's massage unit was amazing. The massage unit on the Ghost base is more like laying on a buzz as opposed to a real "rolling" type of massage.However. I love the built-in USB chargers, the mattress, the adjustable settings and everything else about this combo, so I can live with a "buzz." It's just something for Ghost bed to consider moving forward.

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Jul 23, 2021
Irene G.
1 out of 5 stars review

They will SPAM you to death. DO NOT PURCHASE ANYTHING FROM THEM!

The bed is marginal. If it were not such a hassle I would return it. I have been barraged with SPAM from this company since I purchased this bed. I wish I had never heard of a "ghost bed" because once this company gets your email address they filll tour computer with their advertisements. I advise that people run as fast as you can AWAY from this company and their harrassment once you make the mistake of purchasing their product. I plan to turn them into the Better Business Bureau as they will not leave me alone.

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Mar 31, 2022
Michael B.
5 out of 5 stars review

Fantastic!

My previous memory foam mattress was too firm and I was waking up with a stiff back. So I decided to splurge on this adjustable base and Luxe combo. The mattress is just the right amount of comfort and the adjustable base is great for sleeping as well as watching TV or reading. The massaging motors are just the icing on the cake. Very happy customer.

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Jun 2, 2021
Brent T.
5 out of 5 stars review

Very Happy

Two young person job to install but went well, impressed with the packaging but arrived separately on two different days. Costumer service was very good to me by answering a email the next day in regards to the package delivery.Now the bed was so comfortable the first night and has remained so ever since. We would definitely recommend this to anyone that could benefit for medical reasons bye having so many sleeping positions.

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Aug 31, 2020
Johnny D.
5 out of 5 stars review

Game Changer

Game Changer!! GhostBed is the most comfortable bed my husband I have ever owned. We love the adjustable features and the remote control is awesome! I can adjust my side without bothering my husband and the message head and feet is wonderful after a hard day of work. We look forward to going to sleep in our new GhostBed! Thank you so much, Sharon and Johnny

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