I give it a 4.5 actually. The box was pretty beat up when it arrived but I opened it and everything seemed in order. I did have to screw in a couple of screws that had come out. That aside, there are more great things about the bed. I love how simple the bed is to get set up, the mattress is comfortable, it looks nice, it does not make much noise, the features of the lights and massage, the easy to use remote all make for a wonderful product for a good value.

Great bed. Easy to assemble. Remote is responsive and intuitive. The zero gravity setting is a bit weird with feet much higher than head, but you can store your preferred setting into the memory of the remote. The only reason I picked 4 stars is that there was an issue with incorrect information about shipping dates that was given to me,

We purchased a king size that can be adjusted independently on each side. It was packaged in four boxes. One for each adjustable frame, and one for each mattress. The frames and mattresses did arrive a few days apart. The assembly was very easy. Screw on the legs, plug in a couple of wires, put the mattress on, and plug it into the electrical socket. You are good to go, anyone can do it. The quality of the bed and mattress is superb. It has the most comfortable mattress that I have slept on in years. Definitely go with one of the thicker mattress I think that ours is 13 or 15 inches thick. It is not the thickest one offered, but somewhere in the middle. My wife and I travel about once a month. We used to love staying in upscale hotels because of the more comfortable mattresses, than what we previously owned. Now we absolutely dread traveling because it takes us away from our Ghost Bed. If you are considering an adjustable bed, you can’t go wrong here. Stop thinking about it and do it. I don’t believe that you will be disappointed.

I have arthritis in my spine & hips & degenerative disc disease. Prior to getting this bed, I had some mornings that I was unable to get out of bed on my own. I do still have mornings that I wake up in pain. Nothing is going to fix that, but at least I have the independence now to raise the bed so I am in a sitting position to be able to get out of bed on my own. I am hoping to find some kind of frame to put around it though. The only thing I don't like about the bed, is all the wires just hanging underneath & trying to keep my cat from going under there to play with them.

Overall, I'm not satisfied with the mattress. My main concern is the motion transfer when my partner moves at night. It often wakes me up. I didn't experience this with my previous mattress I also have the split king. The divide in the middle is the absolute worst and adds to the overall discomfort of the mattress. In reference to the adjustable base, the preset features doesn't work properly.

This is a very sturdy bed. I’m 6’5” tall and just shy of 400 pounds. I feel the support and comfort with this bed that I haven’t experienced with other beds. I haven’t played with the adjustability all that much, but it’s fun to be able to read or watch tv with comfort. I would say the firmness of this bed is around a 6 for me which is great. All in all it’s been a great investment.

The split king was probably not the best choice. The gap tends to spread apart I think a velcro strap in the middle and on the bottom of the mattress would keep the mattresses together and yet come apart when needed. A firmer mattress might have been a better choice to. I would have sent them back but I threw away the boxes they came in. We secured the bases together with zip ties which helped and added a heated mattress pad.

This is the best decision I've ever made. My Temper-Pedic mattress was 20 years old - so I had to do something! Ghostbed is wonderful - I can't say enough good things about it and the adjustable feature is fantastic - I have acid reflux and it helps me with that immensely. The LoadUp feature worked so well - the techs who came were so nice and made sure everything worked as expected. Thank you GhostBed so glad I found you!

The Ghost Bed with the Venus Williams mattress is still brand new to me, but, I'm hoping it will work well for helping me get better sleep since I've had problems with a bad hip, and haven't been able to lay in a flat bed for several years. This way I can adjust the feet and head to get just the right angles and I'm hoping I won't have to sleep most of my nights in a recliner chair anymore!

We bought the second highest bed and adjustable base. It fit perfect in our wood frame. I had 13 back surgery’s and I can say I have had more great nights of sleep then I’ve had in the last 10 years. I’m pretty sure the most of that comes from the zero gravity position. But that is the only setting we have used!! We owned the sleep number bed first about 10 or 12 years ago didn’t help. Then we bought the original purple mattress it help a little bit. Better then a regular mattress or the sleep number beds. But still didn’t sleep that good. So I always wanted to try a adjustable bed and the purple mattress was not for my wife she has never liked it. She sleeved hot in it. So we decided to go all in with the ghost set up. The price of the top mattress and the adjustable platforms. Was way to much. So I did research for couple weeks. I finally pulled the tiger and got the Halloween deal. So we went with ghost. There was several about the same price but the mattress seemed to be the better one for the price. Being their second top mattress. So far glad we bought it!! Now we will see if it holds up over time. Hopefully we get a least 10 years out of it. I have to say my good night of sleep on the other beds. Has been my worst night on the ghost bed. That says a lot I didn’t get a good night of sleep on the other beds. Always woke up in the middle of the night take some more pills and in the morning roll around on the floor over a roller try to stretch my back. Since having the ghost bed only woke up few times in the middle of the night because I ended up on my side in zero gravity. And haven’t had to use the roller. But my son has my original purple bed he’s 17 and loves it. But he has no medical issues. I got to say I love it so far.