i was given a refurbished one when i ordered brand new. I ordered online to save time but i ended up spending more time queuing up to return the item. so frustrating!

One set worked great the other one took 3 days to charge then one wouldn't never connect to phone had to send off to Apple for repairs. They were suppose to be brand new but per Apple they had been previously purchased %26 returned

Overall the buds are great. Especially like the sweat proof feature. I do a lot of workouts at the gym and previous earbuds would just turn off randomly. This one is good Battery Life quality sound and also great for workout

Right earbud never connected to my device. Apparently this is a common issue that I only discovered after trying to troubleshoot the issue. Sound quality on working earbud was decent. Do not recommend with connectivity issues.

Brand new out the box. Charged completely before first use and right earbud doesn't work at all. Tried multiple strategies on connecting and resetting earbuds and still does not work.

When I bought these brand new, the warranty was already activated and expired 6 months prior to me buying them. They were obviously reconditioned. They did not noise cancel and operated poorly.

Opened these "new" earbuds, charged them, and paired w/ my phone for only the left one to work. Troubleshot multiple times to no success. Have a feeling these were "refurbished".

Hate that they still fall out my ears even after trying the different sizes. Should have just gotten the apple. They look sleeker more compact. I barely use them.

Overall purchase was excellent. With regards to the actual earbuds, they're amazing! Easy to connect and the sound quality is top notch. Whether you're using noise canceling or not, these earbuds are phenomenal. The app tends to crash, but overall, I'd definitely recommend.

[This review was collected as part of a promotion.] I got the beats fit pro because I had another earphone but they didn't fit well and fall out whenever I go for a jog, my beats fit pro are perfect they fit perfectly I run about 4 miles every morning and they never fall out, I love them.