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Customer reviews for Michelin Primacy Tour A/S - 245/40R20 99V Tire for
Michelin Primacy Tour A/S - 245/40R20 99V Tire
3.7 out of 5 stars
stars271 ratings269 reviews
  1. 5 stars55% (149)
  2. 4 stars9% (24)
  3. 3 stars7% (19)
  4. 2 stars8% (22)
  5. 1 star21% (57)
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Showing 81-90 of 269 reviews
Nov 28, 2023
Michelin Knock Offs
1 out of 5 stars review

Only got 25,000 miles, not the advertised 55,000 miles

These tires came with my 2021 GMC Acadia. I haven't even hit 25,000 miles and they now need replacing. I rotated the tires on time and checked air pressures every month according to the owner's manual. I see in the warranty that "Original Equipment tires are excluded". Based on my experience, and what I'm seeing from other reviews with similar experiences, these tires must be very poorly manufactured. Michelin should be ashamed for selling these, and even more ashamed for not having a solutions for those of us who only got 20-40k life from these tires.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
reply from Uniroyal US

MKO, we understand your frustration. We'd suggest that you have your tires inspected by an authorized Michelin retailer in your area. Please ask the dealer to call us while you are there so that we can gather more details and see how to proceed.

Nov 11, 2022
sanjeonk07
5 out of 5 stars review

Super super super best performance tires i had ever

i had used this tire for more than 3 years, the most favorite performances are comfort and silent and additionally tread life service is better than competitors, as of today 61,000km, however i could find remaining tread depth more than 3mm/tires, it is super super good tires i had ever used so far during my driving experiences from 26 years old; that is for 26years.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
Sep 8, 2022
Kia21
1 out of 5 stars review

Tire wears out

These tires came on my 2021 Kia Telluride that I bought new. At the last oil change/maintenance check the tread was at 4/32 and I was told I’d need tires before winter. The car only has 26000 miles on it. Seems ridiculous they didn’t last longer. I would not recommend.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
reply from Consumer Care

Kia21, we get your frustration. Our team would like to gather more information and help with a solution. We will be in touch by email.

Apr 15, 2023
Jerry
4 out of 5 stars review

Great Traction & Great Ride!

These came as original equipment on my 2017 Chrysler Pacifica Touring L Plus. Great ride and traction. They are very quiet and as Michelin says they are as good worn as they are new. I did keep them rotated and balanced and managed 48K from them. They could have gone a bit further but I had bits of rubber start coming out of them. I hadn't seen anything quite like it in all my years of driving. I took them to get looked at and the dealer said the same thing. They are a soft tire and it was like bits of the rubber were peeling off. I decided to call it good at 48K. My only flaw in them seems to be that from reviews I have read, and from the tire dealer is that many of these tires don't make the mileage mark, and I did really well getting to where I got. I replaced them with the Michelin Defender2. We'll see how these compare.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
Jun 3, 2023
Loubs
2 out of 5 stars review

Range disappointment

These tires came stock on my 2021 Ford Mach-E. Tires are now completely worn at 55K and need to be replaced. There's no way they would ever make it to the 90,000 kilometer range claims. I am quite disappointed as Michelin has always treated me well on all my past vehicles. I'm now obviously in the market for replacement tires and my confidence in the brand is now in question. I also work in the transportation field and I'm responsible for a large fleet of truck/trailer tires which typically we would purchase Michelin but at this point I'm not so sure we should.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
Jun 18, 2023
Lee
5 out of 5 stars review

Michelin tires are the best tires hands down

After getting 4 new tires my vehicle is a dream to drive. My wife and I wanted to keep the same tires that we had when we bought our vehicle new 2 years ago, so there was never a decision as to the brand of tire. After getting 4 new tires though the vehicle has the handling it did when we first bought the car again. Safety and performance was our major concern and we are elated. Thanks Michelin

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
Aug 24, 2023
Oceanx
1 out of 5 stars review

Horrible ride

I bought these in 2021 and will never purchase again. They ride horrible, especially over any slightly rough-ish roads or bumps it feels like you’re hitting your actual wheel. I have had them checked several times to make sure they are inflated correctly and good condition because the ride is so bad and have been told the tires are fine they are just not smooth riding. I have them on my 2016 Honda Accord and cannot wait to change them out!!

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
reply from Consumer Care MIC US

Oceanx, we're sorry to read that you are unhappy with the ride of the Primacy Tour A/S tires on your Accord. A member of our team will be in touch to work with you and your retailer on finding a solution.

Mar 19, 2023
Sanibel Rob
4 out of 5 stars review

Good Tires, But not 55,000 mile Tires

I bought these tires for my 2017 Honda Ridgeline after the factory tires wore out at 35,000. I now have 78,000 miles and need new tires, so I didn't get 55,000 miles out of them and I am not wild driver, more professional and cautious driver who rotates ever 4,000 miles. Maybe because I live in a hot climate they wore out at 10,000 miles sooner. I thought they gave a good ride, were quiet, and handled well in the heavy rains of Florida. I bought another set even though I know they will not last 55,000 miles because they seemed to stop well and had the other qualities I liked. I do a lot of highway driving at 75mph and feel safe with them.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
Oct 28, 2024
Charlotte
3 out of 5 stars review

Tire unraveled while driving.

This review is not intended to bash Michelin as they are a reputable company and brand. However, I believe that it is important to note that I was able to get 53000 miles before my tire began to unravel while driving. This is a hazard that should be made aware of to prevent life threatening injuries or worse.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
reply from Consumer Care MIC US

Charlotte, thank you for taking the time to submit a review. We recommend taking the tire in question to an authorized retailer for an inspection, then call us at 866-866-6605 8am-5pm EST Mon-Fri so that we can get more information about this tire..

Aug 29, 2022
Mike70
1 out of 5 stars review

Cobblestone ride

Less than 4K miles on these tires and I have tried a range of tire pressures to alleviate the problem - it feels like I am driving on a cobblestone street. Alignment, balancing, suspension parts - nothing helps. I have purchased many sets of Michelin tires but this set has totally turned me off to Michelin.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
reply from Consumer Care

Mike70, sorry to hear that you are dissatisfied with the Primacy Tour A/S. Not sure how long ago you purchased the tires, but the Promise Plan includes a 60 day satisfaction guarantee. One of our team members will follow up with you to ensure this is resolved.