Customer reviews for Michelin Primacy Tour A/S - 245/40R20 99V Tire forHigh spots and highway vibration
I purchased the Primacy Tour A/S ZP tires in a 245/40 19 size. This is a nice tire overall and matches with my Infiniti Q50S AWD nicely. I have about 30,000 miles on my odometer. However, I noticed a faint vibration sound at highway speeds. There is no real vibration felt, but I fear time will only make this condition worse. The tires were Road Force balanced at time of purchase. The vibration sound got worse over time and after about 1000 miles I took my car in to my dealer describing and recording the noise I was hearing in the cabin. We inspected the shocks, the front and rear drive shafts, the wheel bearings, checked the run-out of the wheels themselves and they are running true. We put the tires on their Road Force balancer and the weights were spot on. The car was brought in a second time to the dealer at a later date as the vibration sound on the highway was slightly more noticeable and was distracting my driving experience, pulsing anywhere from 12-16 times a second. Again, we looked at all suspension and driveline components, put a stethoscope on all rotating sections of the drivetrain and bearings, and the car checked out solid, checked out by the dealer's master mechanic on this second visit. So, the car was lowered from the hoist, a second mechanic got in the drivers seat and the car was lifted again. With the car started and running about 15 mph while up on the hoist. Being AWD all of the tires were spinning in the air. We could see that as the tires rotated, each tire had a high spot, perhaps at a seam? The left front was the worst but each of the tires had that one spot that was high with the rest of the tire surface running true. All of this pointed to the tires being responsible for that pulsing sound heard on the highway. Going back to the tire dealer, they graciously agreed to replace all of the tires, however they are currently on backorder. For the meantime, they offered to put the tires on the Road Force balancer while we wait for backordered tires to become available, Being the third time these tires have been on the balancer, they once again were spot on and no adjustments were needed. I am concerned that the replacement tires will have the same issue. I would have switched over to some other tire, but it is very difficult to find a Run Flat tire in this size, with a 94 load rating, a V or better speed rating, and a tread width comparable to the OEM tires. While the Bridgestone Driveguard would be the next best replacement tire, its main drawback is the tire width is only 7 inches compared to the OEM Dunlop SP Sport 5000 tires at 8.7 inches. That seems like a huge compromise for cornering traction. (btw, the Dunlop SP Sport 5000 tires are by far the worst tires in every measurable category, and of any tires I have driven on in my 40+ years of car ownership. Are you listening Dunlop?) Ideally, I would have preferred to purchase a 245/40 19 Michelin Pilot Sport All Season 4, or any other premium performance Michelin All Season tire. However Michelin does not offer any other Run Flat tires in this size. I prefer to keep the run flat tires as no spare or spare mount is built into the car. Going back to the replacement tires, they will again be the Primacy A/S ZP. I hope they don't also have those high spots. If they do, I have no idea what other tire I would run. Michelin, you have an opportunity to provide a 245/40 19 tire as a replacement for 2014-2021 Infiniti Q50's and other brands for Ultra High Performance Run Flats, and hopefully without the high spots like that with the Primacy. I will say this though, the Primacy is a very respectable tires on many fronts. Outside of the high spot issue, the tire is impressively quiet, the drive is comfortable yet performance is available when asked, the cornering is exceptional even when pushing the car in the roundabouts, has excellent road manners over expansion cracks, very good in wet and dry, and frankly a great tire for those looking for a capable tire for general and spirited driving on the back roads. The high spots take away from what would be rated as an excellent tire.
ThumpThumpThump, Our records indicate you have contacted us before now. We apologize this has been an ongoing issue, and certainly want to find a remedy. One of our Consumer Care Team members will be in touch with you to discuss further, or you can contact us at 866-866-6605
Very Disappointed
I bought a new 2021 Chevy Blazer, came with Primacy Tour A/S. The Blazer has 25,600 miles and the tires are rotated by the Chevy Dealership every oil change. I don't drive the Blazer much, as it is my wife's. We received less than 2 inches of snow this weekend, as was driving the Blazer I was sliding all over the road. The traction from stop to accelerate in AWD is terrible. I was traveling about 20 MPH and slide 25 feet through an intersection. I pulled over and examined the tires, these is really no tread left land the outer parts of the tires are rounded. These are nowhere close to a 55,000-mile tire.
WillCarr, there are several factors involving tire wear. Our team is here and able to help with a solution. We suggest taking your vehicle to an authorized Michelin retailer for an inspection of the tires. Please ask the dealer to contact us while you are there so that we can get more information.
DO NOT LAST
I purchased my 2020 Chevy Blazer with 18 miles on the car September 2020 and these tires came on it. I've had constant maintenance checks on my car and rotated tires each recommended mileage and my car just hit 32k miles and 1 tire has ZERO tread left and two others have barely any. I'm having to replace all of my tires at 32k miles and after having Michelin tires on every single one of my vehicles for the last 12 years - I do not recommend these tires and am contemplating moving away from Michelin on this next set.
Sooner1, we hate to hear your tires need to be replaced at 32k. A member of our team will be in touch with you, or you can contact us at 866-866-6605 for assistance.
Poor wear
After just 10,700 miles (12 months) the tires are at a 7 on the tread gauge. I have had 3 incidents of road debris with the last one requiring and “shaved” replacement. Apparently the tires grip so well they suck up the road debris, I would never purchase this type of tire again.
Lisa58, sorry to read of the incidents you have experienced. Please give us a call at 866-866-6605 to further discuss this.
Exactly what I wanted
My 2016 Honda Accord V6 sedan came with Primacy MXV4s. They were ok but they weren’t very responsive and they didn’t like getting pushed hard during cornering. The Primacy Tours are much better. My car feels more “planted” and it handles better, The ride is a little firmer but not harsh. The new tires are 2 pounds heavier and I assume the extra weight went into stiffer sidewalls, yielding better handling but a little stiffer ride. The tires are quiet except on rough road surfaces. The bottom line is that the Tours feel sportier but still very civilized, which is exactly what I wanted.
These tires are definitely worth the extra cost!
I needed a new set of tires for my 2017 FORD Edge; however, I had never purchased MICHELIN tires before so the brand was new to me. My primary requirement is for a summer tire which handles well in the city and on the highway. I live in Edmonton so good handling in wet conditions is not a priority. I have had these for about 2 weeks now and have driven them in the city and on the highway (1000 Km). In both situations the tires handled extremely well; I am very impressed with the how quiet and smooth the ride is. I look forward to many more miles of driving pleasure with these tires! I recommend them unreservedly.
Nice handling, but traction and treadwear is limited...
I purchased a set of 215/55/17 in Oct 2018 for my ES 350 with 119K miles. They were only fair as an all season tire here in MN. At 151K miles these tires were worn down to the wear bars and I had to replace them last month with a set of Goodyear Weather ready tires. The Michelin Defenders I've had previously gave much better life than the 32K miles these did.
Zeke B, we are sorry to hear about your negative experience with the Primacy Tour A/S tires on your Lexus. We hope that you will consider Michelin tires again in the future.
Pre Mature wear, No grip at all in winter months.
Primacy Tour A/S came stock on my 2020 Kia Telluride. Less than 40000km or 24800 miles and they need to be replaced. Worst all season tire I have ever used. They had little to no grip in the winter months on an all wheel drive vehicle and with this pre mature wear I would definitely look elsewhere.
Excellent tire for your great car
Primacy tour as is one of the most comfortable tires in the market. It is very quiet on smooth roads but on rough roads you can hear some noises. I have tried other brands including the newest Turanza EV, Quiettrack, Driveguard on the same car but Primacy tour is the most comfortable and quietest of them. It absorbs the bumps and keeps you comfortable. Some may not like it as you can hear some noises on rough roads but in no way it disrupts the conversation inside the vehicle. you better try other tires and see for yourself the difference.
Very disappointed worn out in 2.5 years at 35,500 miles
Very dissatisfied with the tread wear of these tires. Bought car in September of 2020, A 2020 Hyundai Tucson Sport, I have owned the car for 2.5 years and 35,500 miles and it has been religiously serviced by the Dealer. Came with OE Michelin Primary Tour A/S 245/45/19 tires. Thought the Michelin band was the #1 tire company but fooled me, currently these tires are sitting at 4/32’s of tread left and will have to be replaced after the next tire rotation. Pretty sad for a tire at should last about 5 years and 55,000 miles, Plus my commute is nothing aggressive some highway and city driving a total of 24 miles a day. When the time comes which will be very shortly will be looking other brands other than Michelin for replacement
Jon67, sorry to read that your tires are in need of being replaced. A member of our team will be in touch to help with a solution.