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Customer reviews for Michelin Primacy Tour A/S - 245/40R20 99V Tire for
Michelin Primacy Tour A/S - 245/40R20 99V Tire
3.7 out of 5 stars
stars271 ratings269 reviews
  1. 5 stars55% (149)
  2. 4 stars9% (24)
  3. 3 stars7% (19)
  4. 2 stars8% (22)
  5. 1 star21% (57)
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Showing 121-130 of 269 reviews
Sep 12, 2023
Mel1166
3 out of 5 stars review

Unable to get replacement

Bought these tires only 10 months ago, needing one replaced already. Hit a nail and am told it is slit and needs replaced. Problem is that we cannot find one in stock. It has been over a week and I need my car. Tires are not even a year old, why can’t we get replacement. These tires are loud and can be rough riding. At first rotation I was told they are wearing uneven. Took it to dealership and was told alignment is fine. I feel like these tires are lacking and have caused me to possibly reconsider buying Michelin in the future.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
reply from Consumer Care MIC US

Mel1166, we hear your frustration. One of the members of our Consumer Care team will be in touch to assist with finding a replacement tire.

May 15, 2023
jabgq101
5 out of 5 stars review

Held up very well, 50k miles

Came on my Ford Mustang Mach E (EV) and I wouldn't be replacing them at 50k miles except I have a screw in 1 tire, finish nail in another tire, and a plug already in a 3rd tire.....thank Hurricane Ian for that. Great tire and I will be replacing them with the same one!

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
Apr 26, 2022
Liz222
4 out of 5 stars review

Great customer service!

I got the primacy tour tires on my car with my lease, they wore out quickly at 26k miles, I called Michelin and was back and forth a few times because of the dealership and Michelin was so kind and responsive! Was upset with the tires but the customer service saved everything, helped resolve everything and has been such a pleasant experience!

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
Jan 5, 2025
Alten
2 out of 5 stars review

Tires wear out much too quickly

I was told by the car dealership that all 4 tires needed replacement after just 15,500 miles. These are the original tires that car on my Ioniq5 when purchased new. The tires are H rated and carry a 50,000+ mile warranty so it is very concerning why they have worn so quickly. The tires appear to be aligned properly - there is no uneven treat wear. Being that these are on an EV, I do not drive aggressively as my interest is in range, not sharp turns or rapid acceleration. These tires are rather pricy so to get them replaced that often is just not cost effective. I will likely consider trying a different brand of tire that will, hopefully, last longer.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
reply from Consumer Care MIC US

Alten, we're sorry to read that your tires are in need of replacement. We would suggest an inspection of the tires by an authorized retailer to determine if there are any underlying issues to cause excess wear. You are welcome to contact us at 866-866-6605 8am-5pm EST Mon-Fri should you have further questions.

Jan 1, 2023
Michelin customer
3 out of 5 stars review

Lots of tire noise

Michelin has been my only tire choice for years. I currently have four vehicles, all with Michelin tires. I recently installed the Primacy Tour A/S and they are significantly noisier than any of the other Michelins (LT, Pilot 4s, Defender T) on my other cars. They handle well and are smooth, as I've come to expect from Michelin.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
reply from Consumer Care MIC US

Michelin customer, thanks for the feedback. Hopefully you took advantage of the Michelin Promise Plan which includes a 60 day Satisfaction Guarantee.

Jan 30, 2025
Bob007
1 out of 5 stars review

Horrible Harmonic humming noise emitting from the new tires.

I had these tires installed on my 2019 Lexus NX300. The tires have been balanced twice and aligned. I have an annoying hum at 30mph. I can feel it through the steering wheel. I totally dissatisfied with these new tires. My tire shop doesn't have an answer. I cannot continue to drive with tires that emit this hum.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
reply from Consumer Care MIC US

Bob007, sorry to read about this complaint. We suggest that you return to the selling retailer to address the issue. You are welcome to contact our team at 866-866-6605 8am-5pm EST Mon-Fri while you are at the dealer's store.

Feb 17, 2024
TS
4 out of 5 stars review

Great life, other reviews probably just cannot drive

These came factory on our RAV4. These tires did just fine in Idaho for the last 3 years (51,000 miles) in snow, ice, rain, and dry conditions. No idea where these other people are getting their reviews, I think its the fact they cannot drive. My wife had zero issues in the snow and rain as well. We are due for a new set and will be replacing with these.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
Feb 7, 2025
Robert
4 out of 5 stars review

Good Tire

I just purchased these tires. I rated them "Good" only because I don't know yet how they will perform. However, I had an incident on the road which made me to feel a bit better. I hit a large stone on the 60 MPH. I thought that I would loose the tire but it withstand the impact and did not get damaged to my surprise.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
Nov 15, 2023
Ioniq Guy
4 out of 5 stars review

Performs Well as Advertised

These came stock on my '23 ioniq 5 Limited AWD. I feel like they deserve a 4 star rating for a touring tire as they do well in the Nebraska/Colorado area. The noise below 45mph is negligible, but increases significantly at highway speeds. It's common in an EV to have to turn up the radio at higher speeds and these are no exception. To be fair, no tire will save you from the concrete block roads of Nebraska. They performed decently in a snow storm WITH SNOW MODE OFF, and with snow mode on, I had no issues getting through 2-4 inches of snow at ~35mph. Overall pleased with this tire at 5000 miles.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
Oct 14, 2023
Zenmeister
5 out of 5 stars review

Quality first

These replaced the Michilin Defender on my 2018 Highlander One day in, quiet and comfortable. Got 40k on the defenders. Will see how they handle the NE winter! These were my second choice because I could not get the Continental ContiCross contact LX Sport that are on my RAV4, the top rated tire and amazing...if you can get them.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154