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Customer reviews for Michelin Primacy Tour A/S - 245/40R20 99V Tire for
Michelin Primacy Tour A/S - 245/40R20 99V Tire
3.7 out of 5 stars
stars
287 ratings285 reviews
  1. 5 stars56% (161)
  2. 4 stars8% (24)
  3. 3 stars7% (20)
  4. 2 stars8% (24)
  5. 1 star20% (58)

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Showing 111-120 of 285 reviews
Jun 20, 2023
Reviewer name: KevinXC60
2 out of 5 stars
2 out of 5 stars review

Terrible hollow droning sound

On my dealers recommendation, I purchased 4 of these in 21” for my 2020 Volvo XC60. Immediately I noticed a hollow droning sound whenever I went over bumps on the road - it sounds like I’m driving on 4 over-inflated inner tubes. I came from a long history of a competitors tires and never had these sounds coming from the road. Highly unimpressed so far. I gave two stars due to the fact that when there is a smooth patch, they are very quiet indeed. The droning is so bad, I’ll definitively have to find another set to go with.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
Jun 11, 2024
Reviewer name: daktam
4 out of 5 stars
4 out of 5 stars review

Nice road characteristics, but treadwear nowhere near the promised miles.

These tires ride well and quietly, and they also improved the handling of my Lexus ES330. These V-rated tires provided handling and cornering that was better than the Michelin H-rated tires my car had previously. The only major drawback is that although they came with a 60,000 mile treadwear warranty, they were worn to replacement-needed level after a bit less than 13,000 miles (and had been properly inflated, wore evenly, and rotated every 6,000 miles). Michelin's "fine print," which I had not seen until now, limits treadwear warranty to specified miles OR 6 years, whichever comes first. I bought these before the pandemic, and did not travel for 3 years, yet Michelin's "clock was ticking," and when I called today to request pro-rated coverage, they said no. So much for "customer goodwill."

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
Feb 13, 2024
Reviewer name: Bobby
1 out of 5 stars
1 out of 5 stars review

Dangerous tires.

Have this on my Genesis GV70 as factory tires with 9500 miles on it now after two years of light driving. Leave in Colorado and recently had two consecutive snow storms. This tires put my life at risk by almost spinning off highway in a light snow covered road. With great effort I managed to keep it from not spining 360 and not hitting the median or running off the cliff. Scarry and dangerous. Decided to park it till spring and drive my old truck. It is a lease so not worth to spend money for half year left. Never had this issues with BFG or Goodyear.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
reply from Michelin US

Bobby, sorry to read of your disappointment in the Primacy Tour A/S tires, as it was chosen by the vehicle manufacturer. Michelin has several families of tires that are each optimized to meet specific needs, such as mileage, durability, performance and control. Please call us at 866-866-6605 to discuss further.

Jun 17, 2023
Reviewer name: Derailed
2 out of 5 stars
2 out of 5 stars review

not a great tire

Bought a new Terrain which had these tires from factory. During winter conditions (snow packed roads), I didn't feel comfortable driving with these tires. Seasons have changed to spring, Now driving in rain, these tires are terrible. Seems like they want to hydroplane. I have to reduce speeds so much that i'm being passed like i'm standing still. I can say the tires are smooth riding.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
reply from Consumer Care MIC US

Derailed, we're sorry to read of your disappointment in your original equipment tires. One of our team members will be in touch to discuss some options.

Jul 27, 2023
Reviewer name: Emily
1 out of 5 stars
1 out of 5 stars review

Worn out at 27,000 Miles-(warrenty was 55, 000)

I brought my Ford Explorer into my local Ford Dealer for routine oil change this week and was disappointed to hear all 4 of my tires need to be replaced. My car has been in to this dealer for all routine maintenance since I purchased it. One of the 4 tires were at 3 32nds and needing immediate attention. They ended up putting my spare tire on in the interim. Scarry as I have to littles that ride with me. My Explorer only has 27,000 miles, the tires suggest a limited 55,000-mile warranty. I am not even halfway there yet, and they need to be replaced. I have the Michelin Primacy A/S 255/55/R20 V110 -Definitely would not recommend.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
reply from Consumer Care MIC US

Emily, sorry to read that your tires are nearing the wear indicators. We'd suggest that you have a local Michelin retailer inspect the tires. Have the dealer contact us while you are there.

May 6, 2023
Reviewer name: James
1 out of 5 stars
1 out of 5 stars review

Bad tread wear

These tires came on my new 2022 chevy Equinox premier. Bought the car last year car has 26,000 miles and the dealership told me yesterday I need 4 new tires. And the dealership won’t stand behind them. Absolutely disappointed in the tread wear. I’ll never purchase Michelin tires.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
reply from Consumer Care MIC US

James, so sorry to hear your tires are in need of replacement. A member of our team will be in touch to get more information and help with a solution.

May 3, 2023
Reviewer name: ALR
5 out of 5 stars
5 out of 5 stars review

Awesome Tire!!!!

Immediately replaced the OE Continental tires with the MICHELIN Primacy Tour A/S on a new 2019 VW Atlas and they did not disappoint. The ride comfort, noise level and road handling capabilities were outstanding…wet and dry. Southern climate, so not much experience with snow/slush. Tires now have about 45,000 miles with perfect wear. I do, however, lower inflation pressures slightly below factory specs, as I am not operating at at max GVWR. I will be replacing soon with the same.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
May 1, 2023
Reviewer name: SoCalDriver
3 out of 5 stars
3 out of 5 stars review

Good performance but falls short on wear.

These tires perform well and have great stopping and stability when needed. Probably saved us from colliding into an accident that occurred right in front of us on the freeway. However, the tread wears out much faster than expected. I have 25,000 miles on mine and need to replace them. And now that the thread is low the ride has become rough.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
reply from Consumer Care MIC US

SoCalDriver, sorry to read that your tires are worn out. One of our team members will be in touch to get more information and help with a solution.

Jul 15, 2023
Reviewer name: Kristina
1 out of 5 stars
1 out of 5 stars review

No tread left at 30,000 miles

I purchased a new Kia Sportage in 2022. I recently noticed the tires seem to have no tread, and during my recent oil change service, the dealer stated I needed new tires - AT UNDER 30,000 miles!!! I'm currently at 31,000 and don't feel safe driving them with so little tread. Very disappointed. I will be replacing with Goodyear tires.

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
reply from Consumer Care MIC US

Kristina, we're sorry to read that you are unhappy with the treadwear on your Primacy Tour A/S tires. A member of our team will contact you for more information.

Jan 24, 2025
Reviewer name: nkgeicher
3 out of 5 stars
3 out of 5 stars review

Life much lower than stated

I had these tires on new 2021 XT-5 Premium Luxury. With 33000 miles, I have - 9mm of brake disc on all 4 sides - No need for wheel alignment - no pulling on one side or uneven wear - Lifetime average of 23.7 miles / gallon on 2L Turbo engine - All four tires are left with 4/32 tread. This means all other parameters show an excellent driving record, still the tires are worn out much earlier than expected

Review from michelinman.com
Helpful?4WGZTAUL44MD13593311154
reply from Consumer Care MIC US

nkgeicher, we are sorry to read that your tires are close to needing replacement prior to delivering your expected mileage. We will be glad to speak to a local authorized Michelin retailer that has inspected the tires. Upon inspection, please have the dealer call us at 866-866-6605 8am-5pm EST Mon-Fri with their findings.