So far I am very happy with our new Generac. GREAT peace of mind knowing that we now have reliable backup power in the event of a power outage.

I bought this for our new house we are building.I think it was the wisest high dollar item I purchased.

The weather has been calm so have not used the generator as of this time. It is insurance for my home.

I just had unit installed, and love the way it looks and works as needed. The peace of mind of having a backup for storms is priceless.

We bought this unit and it well run our house and garage… now if we loose power my oxygen machine we'll still work so I have no worries

I bought it in April and so far it is running good. No loss of power yet, but anxious to see how well it will behave and run.

Fortunately, I have not needed to use it yet. It has been hooked up for three weeks now. It runs every week on its scheduled start time. But, I can't rate how well it works as a true backup since I have not yet needed it.

i bought my generac 14 kw generator in october of 2021, so I think I can give it a fair review now in october 2025. The generator has been flawless, except last yr. on a sub zero afternoon it wouldn't start to run it's weekly maintenance cycle, but that's the only hiccup I've had with it. I would highly recommend this generator. Ive lost power countless times and it's always come through. I also like the fact that this model has the hydraulic valves that don't need adjusting.

Just over a week or so ago I purchased a new 14 kw standby generator, and had it installed by Pine Tree Standby Power - They were excellent from start to finish - Generator wise, it seems to run well after test trials and has exercised twice since install - My heartburn comes from this - One of the advertised features of this unit is the ability to remotely monitor it via its onboard Wi-Fi module and a downloaded app on your smart phone - This was important to me as I am handicap and it is hard for me to get to the generator - A great feature if it actually worked - I must preface comments by saying I am retired from a 40 year career in network engineering so I know just a little - After hours of attempts to setup the generator Wi-Fi, all failures, I concluded that the unit was not communicating with the network - The unit is no more than 15 feet from the router, and yes I was sending 2.4Ghz signal to it. I began research only to find that this is a VERY common issue for this unit - I called support and got a gent who was very polite but lackluster - After making me walk through EVERYTHING I had already done (and told him so) he concluded the generator was not communicating with the network and wasn't going to it seemed - His suggestion was that I look into a Wi-Fi extender to increase signal or get a different Generac Wi-Fi module - After research, I learned that Generac has known about the weak Wi-Fi module issues yet let them exist and still keeps plugging the feature in ads and flyers - Yes I could buy a network extender. Yes I could order the replacement Generac Wi-Fi module from their website at a cost of over over $300 - BUT why should I have to pay to make the 14,000 dollar investment run as advertised? Any distance over 20 feet from the router and the supplied module will not get/hold connection - If you are thinking of this unit for the remote monitoring look elsewhere - As the unit is only two weeks old I am seriously thinking of calling the dealer to refund me, take it lout, and then get a more reliable one

Bought the 22kw generator, and we feel so relieved when the power goes out, that our Generac will start, and transfer power over to the house within seconds. It powers the whole house with ease. The 3 ton central A.C., double wall mounted ovens, all 4 burners on our glass cooktop stove, and well pump. It's like we've never lost power! Also, when utility power comes back, it transfers power back with zero interruption! Love it! Thanks Generac!