We bought this a month ago. No power loss, so I not sure. I do feel good about the unit covering any power loss. It the next generation. So the phone application could use some improvements. Im sure they will improve over time.

We bought it last month and hope we never have to use it for emergencies. My wife is on oxygen and needs it almost 100% of the time. We bought it so her oxygen machine would still work if we had a power outage.

Everything works as planned. My install was April 2025 and I just had an event in March 2026 where the unit ran for 24 hours consecutively. No issues. And very little oil usage. My recommended installer is 5*.

Haven't lost house power since the Generac was installed so don't have any actual use data as yet. Weekly test firings have occurred and seem normal.

Bought my Generac after an ice storm and a tornado. We have only had to use it once since it was installed. Knowing I can heat and cool my home as well as protect my pool pumps and hot tub equipment from freezing is well worth the investment!

Rob LaMaster, the Generac dealer from whom we purchased our Generac Generator, was simply terrific in all aspects of of his pursuit to provide us with this product, and guided us with care and knowledge. Rich Sternberg

Peace of mind is everything after a crisis. From beginning to end the transition and process of quoting to installation was seamless. Very very happy with the product.

Great company for install from start to finish. Works great. Hope it is never needed. All team members were polite and organized. Always showed when they were supposed to.

My 18KW Generac standby generator is one of the best investments that I have ever made for my home. The unit supplies all of the emergency power needs to my home during a power outage, which occurs frequently in my neighborhood.

We have 1 year with the machine and we think is fantastic. Price and noise are bit high but is a good investment. We implemented a noise isolated room with air extractors and fans, and the final result is great!