We have had two outages since the Generac was installed and it worked exactly as promised. No instruction booklet was left and the verbal instructions were a bit confusing. The appliance should come with an instruction manual so we know how to take care of it. My car, dishwasher,refrigerator,etc all came with instruction/service manuals.

What a load off my mind. I no longer worry about what we'll do when the power goes off. I have MS and air conditioning is vital for me and the Generac not only provides electricity for the AC but my two refers and two freezers and everything in my home..

So far our generator has been working as expected and after two winter storms, we are lucky of no main power lost. However it feels good to have our standby guardian on call, just in case. Winter is not over and the worst is yet to come, but we feel very safe.

We live 1 1/2 miles from the highway on a dirt road. In 1995 when Opal came through, we were without power for a week. Now that we are older, as bad as that was then, it would be a very bad imposition now. With our generator, we can keep the entire house going now and don't have to worrying about power outages.

Several of my friends have one and has never let them down. It has now given me peace of mind when I leave the house as I have a sump pump in the basement and with the new building code,, all the water goes there. They only drawback is the installation cost. Can't see how it cost almost as much as the generator and it takes them only 3 hours to install.

Quick efficient installation, trim design, easy to contact installation contractor. This is a high quality product and we do hope it meets our needs should we loose our electricity, especially where we have a handicapped person who needs medicine refrigerated daily.

We live in an area where powers goes off each time the wind picks up above 5 mph ... well, almost. Six months ago we decided to install a 22KW standby Generac generator with transfer switch with Generac Mobile Link. Apart from a small issue at start due to a defective air filter (which would make the generator choke under certain conditions) which was rapidly identified and solved, we are most happy with our new generator. It kicks in as soon as we loose power, and within 20 second or so our power is restored and very stable whatever was on at the time (ovens, electric range, AC, etc). The mobile link allows us to check the status of our generator even when we are away from home and provides additional security. Finally we also installed a surge protector for the whole house including the generator. This generator is still quite noisy, but it seems somewhat less than some other generators we hear in our area. It is most important to choose the right contractor to install this generator, especially with the transfer switch and with all the rewiring that may be needed. Ours was stellar, and this was an important part in our positive experience. In short, we are very happy with our purchase, and would buy the same again.

The Generac we purchased was the best investment we made for our house. The area that we live in constantly loses power in unfavorable weather conditions. Having the Generac gives us a peace of mind and provides us with less worry and stability for our large family.

We live about 27 miles outside town and loose electricity an average of 10 to 12 times per year ranging from a few minutes to several days. We bought the 22kw version of the Generac whole house generator in November 2016 it been just over a year now and I must say WOW. Not only can you not hear the machine while in the house, with such a quick response time when the power goes out you miss very little. It takes a minute for the generator to come on, and when it does you back to normal. This was by far the best money we spent in a long time. Great product, I tell everyone who asks this is the only one to buy.

We all have power outages on occasion and in reality they never last long. However this year there was the exception and during a blizzard we had an outage that lasted over 18 hours. To top it off I was 1600 miles away and my wife was home alone. I was really surprised at how affordable a standby generator really is to have installed. Inexpensive peace of mind.