Like many, we just installed it to back up the whole house. The ATS works cleanly and efficiently. There is a couple second delay to engage when power goes out just as expected. This unit is 100 amp output and keeps up with most of our home's 3000 sq.ft. 2 AC units and electric tankless hot water. No one should ask that much of it. But we do and the only gotcha in our setup so far is the hot water heater drawing over 100 amps. (the generator protection mechanism engages properly shutting it down, no distress to it or the house, resetting is easy, which is a plus during a black out) So in backup mode, we have to kill one of the 3 40 amp breakers to the hot water heater. We are going to get the WiFi enabled smart breakers so we don't over tax the backup generator. But I am impressed that this little guy does exactly what it is designed to do, easy to use, and pray its longevity is as impressive.

We purchased this unit for our home after we experienced a tornado that came through our town last year. We have been more than pleased with the appearance and features of our unit. The Wi-fi feature is especially nice to have. We feel more than prepared for any weather that may cause a long term power outage in our again.

The crew arrived just like they said they would. Introduced themselves and went straight to work. Great communication between themselves and me. Everything went as planned and they cleaned up after they were all done. Could not even tell anybody was here.Highly recommend this crew to anybody who need service or install. Great team and Company.

My new Generac generator was installed today. However, the propane tank will be underground, so they will return with a different tank and the job will be completed. I live 15 miles from the LA gulf coast and hurricanes really do a bad job on our electricity that causes outages for a week. That means you empty your fridge and throw it all out, no a/c, no lights, etc. Can't wait to put to use. .

Based on power outage testing performed after installation by our installer I was impressed by what the unit does, but more impressed with how quickly it does it. Initial quality seems very good, and the unit design is attractive. I'm almost excited for our first real power outage.

Installation of a 24,000 KW Generac standby home generator was completed today. Generac and NewGen made this a very satisfying experience. The Generac appears to be a quality built unit. The included seven year warranty is a welcomed feature. NewGen Electric performed a flawless installation. The overall experience was gratifying.

We lost power less than 24 hours after our generator was installed. After 25 years of many ,many power outages caused by trees falling all over Atlanta and taking out the power lines, we were so thrilled to have instant back up power like most of our neighbors. No more searching for lanterns and remembering to charge up phones and iPads with each approaching storm This Generator makes us so happy !! Sorry we waited so long!

We had Casey Mechanical install our 18KW generator last spring and have nothing but good things to say ever since! They arrived on time and installed the custom General pad and generator as purchased. The install was seamless as has been its operation. We have lost power in bad weather, ice storms and due to hydro problems but we have not had to go without power since it was started up. Generac and Casey Mechanical make a great team!

Backup power is very important for us due to health issues and provides us the safety and security to remain in our country home. We are on a well and can't live without heat or a/c throughout the year. Knapp's Electric(Generac contractor) and TrueComfort(Gas Line contractor) were very professional and completed a bang up job. The process was well explained and all our questioned expertly answered. We found the cost somewhat high although manageable for long term dependability. Worth it for us. We would highly recommend these contractors. The only negative is that the Dealer-Managed Plan should be included without cost. TKS

Metro Electric out of Romeo, MI installed our Whole House System and did a Wonderful job from Quote to finish. Recommend them highly. Detroit Edison power is finicky, we lose power several times a year and with freezers and a Sump Pump we grimace whenever the wind blows. We had four brownouts\power losses this year, now Bring It On! We feel much better having this, saved for 12 years to buy this system.