Our 11kW Gernator has just passed 96 hours of run time, almost all of the hours as weekly maintenance runs, and has had maybe 4 hours of emergency run time under load. It now has a oil leak on the drive shaft seal that will cost almost as much to repair as the generator cost originally. The unit looks pristine in the enclosure other than this. When you consider how many hours you put on a typical engine (say your car), it is just not acceptable that a $6 seal would fail. My on line research indicates this is a common problem, so it isn't that I got unlucky. I would not buy Generac again.

As usual Generac has a very good if not great product. I installed and did the setup myself. Everything was straight forward except the activation of the unit via wifi and the web. A good option would be a way to input the code on the control panel. I am not inexperienced with computers, internet, or smart phones either.

Just got our system installed after waiting several months to get. thanks to covid and factory issues. but great install and nice guys who did the work and went over how it works. been needing this for 30 years and finally could get one now no worries if power goes out. would tell people to save save to get one

Our prior, 20 year old generator was 10KW. We just had this 22KW generator installed which gives us terrific flexibility as to the amount of circuits we were able to attach. It seems to be a powerful, smooth running generator with a nice understated appearance. I'm sure we'll be even more pleased at the first outage!

After years of hurricanes and the thought of losing power for sometimes days I finely have no worries.If your tired of trying to find fuel before and after a storm so you can have just the basics in life with a portable generator that most times wont start when you need it, this is a must..Its cost will pay for itself over the years I will not have to suffer in the heat after a fla hurricane..Im very happy I chose to get this installed and the peace of mind it will bring will be well worth it..

Amazing the ease of Installation. The Smart Management Modules were easily installed and what a great idea. Very versatile design that covered several requirements in our installation. Open the lid on the Generator and quality is noticed immediately. Even making maintenance easy and simple was designed into the product.

Third one I have owned. This model is great installation was the best I have seen. Easy to understand operation. Exercise timer worked perfectly first time. If u do not using Generac u just wasting money. The one I had in Florida ran for 100 hours during hurricane in 2005. With no issues.

Product was easily installed, followed all recommendations in the manual for installation plus more by adding a gas accumulator in the fuel line close to the generator for allowing a surplus of gas to be delivered to the unit on startup. Product is quiet, not having extraneous noise to be heard by the neighbors. We sat the generator on a pre-made concrete pad which we laid into the interlocking brick walkway which is in our patio and walkway surrounding our deck. Really looks beautiful where it has been placed. Does not take away from the natural look of the area, but blends in very well. Gas line and electrical conduit have been painted to blend into the scheme of the house colors as well.

Great product does the whole house very quiet running and quality from top to bottom Trinity generators also installed the unit they were very friendly and thorough in the installation and they are a certified Generac installer and dealer I highly recommend the Generac product and the Trinity generator company

We appreciate not having to worry every time we get notified about upcoming power outages, especially because one of us is in a wheelchair, and starting a portable generator is sometimes a problem. We also are relieved to have chosen the auto start and stop feature. This generator operates off of our propane tank.