My old Generac whole house generator lasted 19 years. Since I had to replace it, I stayed with Generac because of my first-hand knowledge of its reliability. I was thoroughly pleased with the installation by Metro Electric and the professionalism of the installers. Since this model has so many more automated features, Jason took the time to explain all the new features. I really like that I can use the app to see if my weekly exercise took place.

With the frequency of power outages that we experience, although short lived makes this a wonderful way to proceed "as if nothing had happened". We have Medical equipment that needs to be active 24/7 and this generator setup alleviates all of my anxiety. With the Propane Conversion Option, even in a catastrophe, where natural gas was cut off, we would continue to run without a worry. Thanks Generac!

We purchased our generator about 3 years ago and it is dependable, Has an attractive appearance and does its self test like clockwork. We happened to purchase it at a sale price so it was an even better investment. Our power goes out not infrequently here in the Ozark Mountains for hours at a time; some times days. It has not let us down in any way. Servicing is not difficult but we have someone check it yearly rather than do it ourselves. I am very satisfied and would recommend it to anyone.

Had this generator installed in September, and it has already provided power to our home during 2 brief blackouts. No more stress about not being able to get water from our well or the furnace not heating our home when it's cold! Generator starts within 5 seconds of the power going out, and is providing power to the entire house within 20 seconds. Glad we purchased it.

I did exhaustive research before purchasing my Generac 22kw Whole House Generator. My mother has had a Generac for almost 2 decades - zero problems, always dependable. I am an engineer so I research everything like a project for work. I compare everything - cost, reviews, cost over lifetime, fuel economy, ease of maintenance, etc. So, I'm not impressed by a flashy outward appearance, but the inner workings and solid framework. A long term reputation and years of customer reviews impress me more. I was more impressed after my purchase by the reviews from the installers and technicians. They were impressed and commented on the new upgrades and changes from previous models. It seems Generac listens to the customers and installers to correct issues, problems and sometimes, just little nagging items. All in all, I was happy before I purchased my generator. Now, I am overjoyed after hearing feedback from everyone from the electricians to the country electrical inspector on the value and abilities of this model.

Grant J. Fischer, from Fischer Electric, and his crew were on time, diligent, careful and professional. We appreciated the communication we received. The generator works properly and functions automatically, which we like because we don't have to worry about what to do in the once-in-a-while cases we will need to use it. Thank you Fischer Electric, Home Depot, and SGI Heating and Cooling. Excellent job all around! LaSonia & Michael

So far- so good. I haven't needed it yet, but knowing it is there if I ever do gives me peace of mind. It took a long time to schedule installation in my area due to a backlog, but they did a great job (except for not leaving me the key, but I was out of town when it was installed) and it looks great. Too soon to really comment on overall quality, but the weekly exercise and online connectivity work as advertised. For the money, I don't regret my decision for one second.

We live in a semi-rural area that has frequent power outages. They aren't normally for that long of a time period, but we have well, septic and a sump pit that runs constantly, so time can be crucial. We don't want our basement to flood. Also, our main heat source are baseboard heaters, (we do have two gas fireplaces and a heat pump unit as well), so again, we have peace of mind in the event of an outage. Rick Todd and his crew from Greenfield Power were amazing, the installation went very smoothly. He had it very well coordinated with the electrical utility, the ESA and his sub-contractors. I would highly recommend them.

We purchased two 22Kw Whole Home Transfer Switch Back-up with Mobile Link Model: #7043 Natural Gas units in 2023. One unit for our newly built second home in south central Wisconsin and one unit for our home in SW Ohio. Both homes are approximately the same size square footage (approx. 3000sf). We could have gone with an 18Kw unit at each location, but for $500 more we went with the larger capacity unit. The WI unit has already saved us twice from power outages. Like clockwork within 8 seconds the unit kicked in and our entire home, including air conditioning, was engaged for hours like normal. We have the Mobile Link App on both units and we monitor both units in one view on our phones. Both units test weekly like normal for 5 min. The only issue we have had is the WI unit had a software firmware update that kicked the unit to RED and had to be manually reset once on-site. Hoping that will not repeat with future updates. We are very happy with these Generac products and would highly recommend for peace of mind especially with second homes where you are not there full-time.

With the 22KW model we were not sure what we were getting into. But, with a good local dealer, all went very well. We were trying to hide it in the landscaping but, because it looked so smart and functional, we are glad we didn't. The dealer's installation staff were extremely helpful and answered all our questions. As an engineer I had many but once installed, the system seems designed to function very much on its own with almost no input from the homeowner. And after past tending to a portable at 3am in the midst of a hurricane, we are almost looking forward to the first outage! A real winner!