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Customer reviews for Generac 24,000 Watt Standby Generator with 200 Amp Automatic Transfer Switch for
Generac 24,000 Watt Standby Generator with 200 Amp Automatic Transfer Switch
4.8 out of 5 stars
stars3,163 ratings3,160 reviews
  1. 5 stars86% (2,727)
  2. 4 stars9% (284)
  3. 3 stars2% (78)
  4. 2 stars1% (18)
  5. 1 star2% (56)

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Showing 2,001-2,010 of 3,160 reviews
Oct 3, 2014
kb14
5 out of 5 stars review

Excellant Product

We recently had the Generac 22kw installed. We are very pleased with the looks and quality of the Generac. We did shop around and felt it was the best product available. We also liked that we were able to buy the optional Generac pad, made especially for the the Generac, to keep it level. It runs very quiet considering it is an engine. We like that it starts up once a week to keep it in good running condition. With a member of the household having health issues it is wonderful not to have to worry about not having power. The installers were great and we like being on the e-mail list for more information. We referred the Generac to a friend and they also purchased one.

Review from generac.com
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Nov 10, 2022
madena
5 out of 5 stars review

This product works perfectly and has already started paying for itself with Hurricane Nicole!

I can not say enough wonderful things about the installation crew. Went above and beyond in every aspect of installation, explanation, respecting property, and clean-up. This is a great product that proved itself during hurricane Nicole. My elderly parents were safe and comfortable in their home when the power went out. It worked perfectly! You can not put a price on that! Highly recommend this product and the folks at Generx in Bunnell Florida.

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Aug 9, 2020
Loves2wok
4 out of 5 stars review

After 5 repairs problem not resolved!

Our generator worked for two years and then we received an error. After five repairs and more parts being shipped - we have requested a replacement since we no longer trust the current generator to function properly. We are working with Generac to see if they grant our request. With one denial behind us, they have agreed to review with a higher source and we are hopeful they will do the right thing by us. We will submit an update once we get to the end of this request. So far, everyone at Generac has been professional and seems to be genuinely concerned about our request. More to come.

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Dec 11, 2014
JimA
5 out of 5 stars review

Installation done - very happy!

A whole house generator seemed like an extravagance - our power does not go out that much, but with a well pump providing water - who wants to go without for even a short time. I did my research and quickly realized the generator affords the security and comfort I want, it increases the value of the home and with it being installed, ready to work all the time it is certainly added security for the family if I am traveling. Next I researched brands - I quickly found out from speaking to friends with other brands, parts, service and availability are critical. Generac seems to be marketshare leader therefore has the most available parts and service. I also learned that the Generac models are more reliable than others, so that decision was made. Finally, I chose a really good installer. A family electrical contracting business that has been around for many years who now only does generators. After electric and plumbing was done I was very happy with the finished product. Its amazing - I am actually looking forward to the first time the power goes out so I can see it in action. The testing was flawless. Thanks and keep up the good work!!!

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Oct 1, 2020
Rich
5 out of 5 stars review

Just what we wanted

Jason II, Johnny and Eli from Holley Electric did a great job with the install. Post install clean up was outstanding. They did a good job explaining the system and how to operate it. They were personable and professional and did all we asked them. Overall, it was a great experience. The generator itself was just what we needed for our house. It has a fairly low profile and is surprisingly quiet Overall, I think we made a great choice, both in choosing a Generac, and in having Holley Electric handle the install

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Oct 27, 2018
GeneracPcon
5 out of 5 stars review

Well Worth The Investment

We have lost power so many times in the past 10 years. Ice storms, tornado, hurricane and one particular nasty snow/ice storm in October a few years back. We were without power for 10 days!!!! Lost all of our frozen and refrigerated food several times over the years. We finally decided to get a generator. We wanted one that powered the entire house which is just shy of 4,000 sf. My husband did a lot of research and we decided on the Generac 7042. We signed the contract back in early August of 2018. It took quite a few weeks for the generator to come in. Once it did, our contractor contacted us to set up the installation. Day 1, the pad went down along with the generator, a few days later the plumber came over to do his hook up. Once the plumber was done, the electrician came back over to set the system up and to do a test run. He took his time and explained how the system works and even set up the wi-fi and assisted with the phone app. The app is amazing. If there is an issue with the generator both the electrician and I know it even if we aren't home. It's a huge comfort knowing we have the generator if we ever lose power again.

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Sep 15, 2020
a1cmugs
5 out of 5 stars review

I have this 24kw with transfer

having this system for 1.5 years and having power out on 2 occasions really makes life better. Only issues I had was once in the winter the power was out and temp was 24f. With generator running the central heat kicked on and the generator shut down. Found out the heater draw was 22000 watts and with blower on and lights it was too much on the system and it shut down. From. That point I shut down central heat and used small plug in heaters. I need to add a kill switch so when transfer kicked in ot would disable the central heat.

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Nov 15, 2022
Angela22
5 out of 5 stars review

Emphasis on feature and piece of mind

Our permanently installed Generac home backup generator protects our home automatically. It runs on natural gas and sits outside just like a central air conditioning unit. Our home backup generator delivers power directly to our house’s electrical system, backing up our entire home. No more sitting in the cold or not being able to live comfortably when when there is a power outage. We where please with the professional technicians that set up our system.

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Jan 20, 2023
LittleDisappointed
4 out of 5 stars review

No maintenance data in owners manual, come on man

Just had the unit installed today, looking to get oil, filter, plug data, went through the manual and NOTHING. Came online, and not much here either in terms of specs, best resource seems to be from other owners answering questions. WHY IN THE WORLD would this data not be in the owners manual?

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Jan 18, 2022
RevNick
5 out of 5 stars review

Keeping my lights on.

I just today had Serial Number: 000000003010512219 Unit Description: 22KW/999 GUARD-NO T/SW AL installed at my home I got the unit from local provider here in Houston, TX Wired Generators I was impressed with the workers that did the installation and being powered by natural gas I do not have the worry of filling a gasoline tank or change out a propane tank. I was also pleased with the low noise level when it was running. Last year I was without power for 11 days during freezing cooled weather and being on the Gulf Coast have hurricanes to deal with as well.

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