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Customer reviews for Generac 24,000 Watt Standby Generator with 200 Amp Automatic Transfer Switch for
Generac 24,000 Watt Standby Generator with 200 Amp Automatic Transfer Switch
4.8 out of 5 stars
stars3,182 ratings3,179 reviews
  1. 5 stars86% (2,740)
  2. 4 stars9% (289)
  3. 3 stars3% (80)
  4. 2 stars1% (18)
  5. 1 star2% (55)
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Showing 1,791-1,800 of 3,179 reviews
May 14, 2020
Griff
5 out of 5 stars review

Installation of generator

Inspired Electrical installed out generator which was finished today. We were told what would happen each day and how things would proceed. They cleaned up at the end of each day. Prior to the inspection they were here early, made sure everything was cleaned up and ready to go. After the inspection Blake went through the whole operation of the system with us. My plumber/electrician told me he thought the company did excellent work. All in all a great experience.

Review from generac.com
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Aug 31, 2023
Bob
5 out of 5 stars review

Great staff and great features!

Optimize was better than imagined - from initial appointment with Andrew to efficient installation with Christian and the team. We are extremely pleased; and, we highly recommend Optimize folks to anyone in the Baton Rouge area! Thanks for having such highly professionals to serve our community.

Review from generac.com
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Jun 15, 2023
Generac1
3 out of 5 stars review

Installation Diffacult

The unit comes mostly intact but finding someone to install it is a major headache. called multiple Dealers only a 2 called back and when we said we had already bought the unit they weren't interested in just the installation. We found a friend whose an electrician to do the electrical and had to switch propane suppliers to get the fuel hooked up. it runs well but requires alot of outside work to get it installed.

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Aug 15, 2022
JimS
5 out of 5 stars review

Excellent product with super installation

This what we need. generator supercenter of Upstate NY did a GREAT job with the estimates for what we need (costs, discounts, etc.)and a GREAT job doing ALL installations and explaining everything during the installations and after the installations and what we need to do and not do. WELL DONE JOB to Generator Supercenter of Upstate NY in Henrietta NY

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Sep 29, 2022
Rick
3 out of 5 stars review

Warranty Issues

Bought our 16kw natural gas unit six years back. The only times it ran was during short power outages lasting a few days and weekly runs. Hurricane Ida hit and we thought things were under control. Six hours into the storm and it shut down permanently. The next day I found the cover missing which allowed rain to get into the generator itself shorting everything out. Calling Generac we were told it was an act of God and our extended warranty would NOT cover it. Upon further evaluation we determined it was what I consider a manufacturers defective method of bonding the top to the subframe. The top or rather frame while locked on both sides, remained in place while the lid, held in place with sticky foam tape flew off. The tape didn't even leave residue on the lid. We just got the insurance company to agree on replacing it since Generac stands by their decision. We had to go with Generac again, but I will drill holes and bolt the lid in place this time. So a word of caution to everyone, BOLT THOSE LIDS TO THE SUBFRAME. I hope the business that installed the new unit can file a claim for the techs time to install it since insurance merely paid for the new generator but not installation. The techs did awesome work and even corrected a few issues from the first install.

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Jan 25, 2024
Shellye48
5 out of 5 stars review

Great product, installation & service!

Kudos to Stuller Power Solutions in Hendersonville, NC from start to finish, who I was referred to by a friend & fellow customer. Brian Stuller, the owner came to our home to assess our specific needs, followed by his excellent install team Jeremy & Austin with the final set up/operation by highly experienced Mike who took the time to educate in operation. Highly recommend!

Review from generac.com
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May 3, 2017
Michael67
5 out of 5 stars review

Went to work right away

Unit was installed on a Wednesday. Runs on LP. Had a monster storm on the following Monday. Lost power for eighteen hours. Generator kicked right in and we didn't lose a second of power. Amazing. Ran smoothly and quietly the entire time without one hiccup and only used about 10 gallons of LP. So glad we had the unit; well worth the purchase.

Review from generac.com
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Aug 30, 2022
Miscellaneous
5 out of 5 stars review

Post usage review

I've had my Generator installed for about a year now. It got it's 19 hour hot summer workout that just ended. What a great investment is my main thought right now! I was able to help out neighbors with phone charging, refrigerator use and for a while until internet provider co. went offline, even that. I was gently teased for not trusting the electric company's tree trimming to take care of our neighborhood's frequent outage issues in the past. Who's laughing now? This first time usage has totally assured me that this product performs as promised. Extremely happy customer.

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May 21, 2021
Lester
4 out of 5 stars review

Nice unit in appearance and features, except....

Very pleased in the purchase and installation process with my Generac dealer. Their experienced crew were very courteous and skilled. Installation looks great. Wife & I had trouble setting up the WI-fi. Got the generator set up, but all kinds of issues with the app. She finally called the dealer and spoke with a company rep. who stated that customers have issues with that app, and it was stated that when you can successfully install it, you cannot control the generator with the app, plus there is an annual subscription fee. We are declining, and believe the Generac app to be of no value to us.Still satisfied with our investment in our Generac however.

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Oct 14, 2017
Matt
5 out of 5 stars review

New Unit just installed

We just had it installed, so have not needed it yet. But it does give us confidence with as many power outages as we've had. I lost all my pond fish and my aquarium fish inside the house on the last power outage. As we get older we worry more about power outages, so this seems like a good investment.

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