Due to covid & the resulting supply chain backup it took 7 months to receive our generator & due to Winter weather several more to have our tank buried & the generator operational. No power outages yet but every weekend the unit starts like a charm & goes through the exercise period. Our dealer, Cox Electric of North Kingstown, RI & propane company, Consumer Propane of Woonsocket, RI were excellent to deal with. Generac has a great reputation & I'm confident were going to be very happy when the next power outage comes around.

Shortly after the generator was installed, the power went out. I was just getting ready to leave for an important engagement, but my car was in the garage. I would not have been able to get out of the garage if not for the generator coming on and restoring power to the garage door opener. The power was out for almost 2 hours.

My installation was completed yesterday by Craig Electrical. They did a great, professional job. Everyone was patient and kind. Answered all of my questions. I'm glad I choose Craig Electrical. We test the generator and I was able to use all of my appliances and my a/c was working as well. I'm very pleased thus far.

I had a smaller generator, not a Generac, that did not power whole house. I purchased 22kw from local dealer, Home Power Systems. They were servicing my previous unit and was happy with their responsiveness. The new unit was installed promptly, as promised and the work was quality. The unit performs as they told me it would, powering all appliances and air conditioning. My only concern is that I have not been emailed, as yet, the link to activate the Mobile Link app to monitor unit via WiFi.

Our Whole House Generator was installed on Feb.16 2023. So far we didn't have to use it but when we need it will be there for us to give us the Power we need. I hope we will never have to use it but better be safe than sorry. The Install went great, and everything is working great.

The startup worked perfectly. I feel that the reliability of the brand is sufficient for me to have peace of mind knowing that my 93 yr old mom will not have to be uprooted with a power loss. The WiFi capability will keep me informed unlike my AC unit just sits there.

Installed 3 years ago and it has performed flawlessly. 1 hurricane and numerous thunderstorms, I have about 400hrs runtime on it. Very easy to perform annual maintenance yourself. Mobile Link gives you all the details when you need it. Be sure and setup the weekly Exercise - 5 minute run.

Have piece of mind when winter storm warnings are predicted; don't want another experience like ice storm of 2009 where we were without power for weeks. Installer did a professional job at installation. Took extra time to install elevated surface so snow drifts won't restrict exhaust during run time. Looks great and runs on time, every time.

Purchased the 18K Guardian Generac and worked well right away! Platz Electric (MI) were very efficient and thorough professionally installing not only the generator itself, but also completed everything involved including the electric, gas line connection and installation, etc. I didn't have to hire any additional electricians or heating/gas line installers! They were very helpful and patient with my township inspectors and all my questions etc. Highly recommended!

I live in unincorporated New Lenox; seems we lost power a lot. (Older Section, Above Lines, Transformers) Now retired with my wife, don't want to be messing around with extension cords, portable generator that won't start @ 3:00AM in the morning (plus No gas). After talking to Baker Electric @ the Tinley Park, Illinois home show, I was SOLD! (And I went to buy windows, so go figure). The Generac is the CADILLAC of Whole House Generators the way I look at it. Generac's sale's representee's are extremely helpful, responsive, and informative! Plus, the 10year warranty helped persuade me too. WELL SPENT MONEY!