Generator has been installed and appears to work well. I have not had the opportunity to power the home in a real loss of power to date. Install team was great to work with. It did take 3 days to install over the course of 6 weeks which is longer than I wanted but at the end of the day they did a good job on install.

I have not actually had to use my generator as of now. I just had it connected on 5-12-23 which was yesterday! so I am waiting to give an accurate review after a power outage during inclement weather when I will really need to have the generator work for me!!

Generac installed yesterday....Charleston Electric did a great job in a highly organized and efficient manner. City inspector impressed with their work. Generac fired right up...the unit sounds like a finely tuned engine in a luxury vehicle. Transfer switch works perfectly. Thank you Generac for building such a fine product...Made in the USA. We live in a region that gets impacted by hurricanes each year. The thought of evacuating while Covid-19 threatens all of us is disconcerting. We now have “peace of mind” that we can stay in our home without losing power. Thank you!

We did a lot of research on standby generators and decided on the Generac 22kw. At first, we weren't so sure Generac was the brand for us. There had been a number of complaints. Our dealer explained that early on the Evolution control board was failing. But the issue was resolved. We took him on his word and glad we did. Four days after it was installed, the Seattle area was hammered with over a foot of snow and power went out. Generator kicked on and stayed on for the next 10 hours. Power was restored for around 3 hours and went back out. Generator kicked on and ran for another 12 hours. We rely on a pump grinder to discharge sewage. Without power, we get 10 flushes from our toilet. Wife demands that system work! So far, Generac has made us a believer. We live on a island and the other thing that sold us was parts are plentiful. Not so much with other brands. The free mobile link is nice but highly limited. To get full use of its features you have to pay a monthly fee. We highly recommend this generator.

Recently installed 22K generator on new residential construction and finalized hookup with electrician and plumber on July 1. When I asked if they were going to get it set up they both said they just install their part and said to call Generac. I called customer support this morning, July 2 and when I told this wonderful lady what I needed, she said we can do this over the phone. We registered the unit and she was very professional in getting the information and where to find it. I then went outside to the generator and she walked me thru the set up in a matter of minutes. She then reminded me if I need anything else, we're here for you 24/7. What a great experience and greater customer service. Hats off to Generac for this outstanding customer service representative.

From the time I first contacted the Generator SuperCenter about the Generac standby home generator system everyone super friendly extremely knowledgeable and very helpful. When it came to the installation and setup did a great job and cleaned up and the setup went really great. Frank the technician checked out everything got everything running tested it severally times to make sure everything was working correctly then he went over and explained every part of the system and answered any questions that I may have. I was very very impressed from start to finish. I made a great choice in contacting The Generator SuperCenter and GENERAC

Built my home in summer of 2020, installed the 22kW Generac onto the home and I have never been so happy. Every outage it performed perfectly, every month, it tested perfectly on the 1st. Every time I use the APP to check it or update the maintenance, it’s all good to go. I can’t say enough good things for this product. People, if your just not sure, do it, you won’t be disappointed.

After going through multiple hurricanes with minimal power and multiple outages when I moved to my new house I made the commitment to be safe and keep comfortable during an outage. The unit is great and powers the whole house including the pool with no issues.

The generator is good, I do wish the generator and the transfer switch were painted the same color. I know its minor, but it bothers me. The gray color of the transfer switch blends in well with my house siding. I have my generator installed near my a/c units and they are all gray, but the generator itself stands out with its beige/tan color. I also with it could be a little more quiet and the sound proofing on the generator lid does'nt stay in place very well. Every time I open the top cover the sound proofing has fallen down.

As a lifelong resident of North Florida, I have always been concerned with the risk of losing power during hurricane season, both at home and at work. For several years, I considered having a whole house generator installed, but could not justify the cost. I had done enough research that I knew that I wanted a Generac unit, as it appeared to have become the standard in backup power units, much like Apple products has done with cell phones, and Microsoft has accomplished with computers. When Hurricane Irma left us without power for 5 days, I began researching units again, and was pleasantly surprised that the unit cost had continued to decline. With hurricane season approaching again, we decided the cost was justifiable. We had a unit installed last week. The Automatic Transfer Switch works like a charm. It senses when power is lost and automatically starts the generator. Likewise, when regular power is restored, the switch senses that and starts the generator shut down process. As the owner, I didn't have to lift a finger! While we do not ever want to face another hurricane, the likelihood of that happening is slim to none. We are now prepared. Generac has made life easier!