The population in our city is out growing the infrastructure for years now. Just a matter of time before regular rolling brown outs hit, and I have medical equipement that needs to be powered. Had a small battery back up, but it would only power one or two units and only for a couple of hours. I have no worries now.

Vital was very professional and knowledgeable. They met every requirement we needed and were prompt with concise and accurate information about our Generac. They came out to evaluate our needs with an initial assessment and finished the project 2 weeks later in one day. The two weeks wait was due to our county inspection process. We still have final county inspection but I don't see any issue arising. We are very happy with the total package and will elect to purchase the maintenance package as well.

Bought New Generator, it is missing the skirting, and missing the wifi module, it came with a letter telling me to scan the QR code for the wifi module to be shipped to me, but when you scan the code, it says my generator is not an affected model, and will not be sending me a module, although it is on the invoice that it is wifi enabled and does have wifi, but the unit is missing? Will call and see what can be done about it i guess

The installation and initial burn-in went very well. We ran our ground source heat pump in A/C mode to give it a good test and the 26kw unit was up to the task. We are confident that we can travel without concerns for our pipes freezing while we're away. It could be improved if there were a way on the App to configure it to send email to the owner when a new item is entered into the History Log. As I write this I note that the unit has been off-line via wifi for the past 10 days and I had no idea.

After experiencing a three day ordeal without power last winter, we decided to purchase a whole house generator to avoid any repeat situations like that. We've had outages before but not for such a lenghty period. We investigated the various types available and narrowed our choice down to Generac wholehouse generators. Generac products are designed to meet specific customer needs as they cover a range of energy requirements. After reviewing our options, we decided to go with the 22 kW Guardian Series generator for our needs and are not disappointed in our choice. It self checks itself and maintenance is minimal and simple. It also looks good!

From start to finish the process was excellent and everyone was very knowledgeable, Haven't had the chance to use this product because power outages so far but I know we will. Do not have the worries or concerns since purchasing this producrt and would recommend to others.

I bought my Generac in the fall planning for next years hurricane season. But to my surprise, shortly after purchasing, we had an ice storm that knocked out power for days. This kept our house warm, power to our refrigerators/freezers and was very thankful that we purchased when we did. The generator performed flawlessly and have since needed it for 2 other storms that also knocked our power for a few days.

I purchased this generator and had installed by Sentry in Birmingham. For 9 years, I have been using a Honda 2000 for power on a reagular basis about once every 6-8 weeks with power outages. Being one of 5 houses on a line that comes off main line, the power company never gets in a hurry to restore it. So nice to know, that I no longer have to worry if power outage occurs while I am at work or it is out for extended periods. I now have heat, a/c, & total power with my Generac.

We live in a rural area that has experienced several recent power outages. The derecho storm that affected the mid west this summer left us without power for five days. Since our install after the storm we have not been without power thanks to the automatic and reliable transfer to our Generac power source! Our qualified dealer installation was timely, and a neat job, done with perfection. We highly recommend Generac!

For years we have fought through Florida hurricanes and thunderstorms that knockout power for various periods of time. Now, finally, we have our whole-house Generac and couldn't be happier. Just having the peace of mind knowing we will never be without power is worth the investment.