Installation was neat and efficient even following 10” of snow. Installers were courteous and informative. They used drop cloths to keep all floor surfaces safe. And even shoveled snow when necessary. Following installation there was a review of equipment and time for questions. A test was run so that I could hear the generator in operation. Installers made sure pilots on furnace and water heater were lit. A technician came by following the installation to help me download the mobile link.Today, as promised, my generator tested itself. Perfect. R.G. Behers Electrical was outstanding!!

I recently had 22kw unit installed. All is good but have not suffered a power outage yet, only a couple of simulated outages during acceptance testing. It is quieter than expected. I am not happy that remote monitoring is available only thru cell phone connection and not thru wifi. We cannot get cell signal here like many generator users in remote areas. What were their engineers thinking?

Ordered 22k Guardian w/switch, pad & battery July 6. Order shipped the 9th and delivered curbside the 13th. Arranged our own 500 propane tank including placement of Generac and gas connection. Had an electrician complete the transfer switch wiring. All tests performed perfectly. Company support during the activation process was very efficient. Could not ask for a better overall experience.

Although I am impressed with the overall quality of my 22kw Generac generator & transfer switch, unfortunately I did not do enough reserarch & was surprised to find: 1. It runs at roughly 1/2 speed (2.5gph LPG) with no load. Regardless of what their engineers claim, there is no excuse for this with today's technology especially since it already drops from high rpm to idle when exercising at no load. It should match rpm to load like most portable units do. 2. I am unable to turn it off & on remotely with my smart phone app. I would think the existing software could do this safely. It appears at least one other manufacturer offers this. 3. The transfer switch does not indicate when load is from utility vs. gen unless you open the cover & note the relay position with a flashlight (or remove the inner cover). Note it does include a switch you can wire your own indicator light to. 4. There is no user display of output, i.e. watts, amps, volts, frequency. Generac confirmed a dealer can access volts & frequency on the generator display but not load. Although I have all the meters to measure these for testing, there needs to be a full time digital display on the transfer switch & on the smart phone app. My experience is as an industrial engineer & building contractor.

INSTALLERS WERE EXCELLENT. PROFESSIONAL. KEPT ME INFORMED OF ENTIRE PROCESS VERY PLEASANT GROUP OF GUYS FROM INITIAL MEETING WITH SALES PERSON THAT EXPLAINED PRODUCT TO ME AND THE TEAM OF PEOPLE WHO INSTALLED. WOULD DEFINITELY BE RECOMMENDING TO FRIENDS/FAMILY/NEIGHBORS. THANKYOU CATHY

As part of the purchasing process of Generac whole home generators. Certified Generac installers should be contracted to install the generators. Electrician and Plumbers can hook the generators up correctly. But if there's an issue with the generators and aren't functional or will not star. They will not have the knowledge to identify the problem in order to get the generators repaired. Fyi, that's issue I faced. It took almost a month after purchasing to get my 26kw functioning properly.

We have had our generator for 3 weeks now and has ran a total of 3 hrs due to power outage. There has been no issues during this time. Installation was smooth and installers were very helpful. Generac could update software to include notifications when generator turns on.

Great installation job by the company I selected. Only twice has the generator kicked in but each time was a source of relief knowing I had power. It is the 22kw air cooled and seems to power the house entirely, at least the appliances I had to use and the cooling/heating system. Lag time was approx 30 to 1 min but there was power thereafter. Just long enough where you do have to reprogram the clocks on the microwave and stove, etc. The generator is situated in a nice outside structure which seems durable. I also liked the fact it was bolted to the cement and there was a shroud that covered the bolted area. It is associated with some noise but is markedly different from the portable generators (my neighbor has one and I can hear it clear across a field at least 200 yards. Appears to be low maintenance with the generator cycling to check itself I believe twice monthly. I have yet to see it cycle. Will contact the installation company when oil change , etc is needed. Overall, I believe it was worth the investment for piece of mind and also safety and comfort. So far looks good and works great.

We recently had APG Solar install this back up generator. Our electricity has gone off twice since it was installed. Both times it came on and performed well. Without the generator, when our electricity is off we do not have water. We had the generator by Mother's day when we had company. Our electricity went off, the generator came on and saved the day. This is great peace of mind for us. APG Solar in Atwater, CA did a great job with our project, the installers were helpful and pleasant to work with.

Wrote a review when the unit was installed; 17 months later after its first application, I want to update. Power went out in the morning and between 20 & 30 seconds later the generator kicked in and performed flawlessly {for the next 3 hr and 56 min} until the power was restored. This is what the unit was purchased for and did not disappoint one little bit. Worth the peace of mind. I would recommend to any one seeking reliable performance and dedicated yearly maintenance.