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Customer reviews for Generac 24,000 Watt Standby Generator with 200 Amp Automatic Transfer Switch for
Generac 24,000 Watt Standby Generator with 200 Amp Automatic Transfer Switch
4.8 out of 5 stars
stars3,182 ratings3,179 reviews
  1. 5 stars86% (2,740)
  2. 4 stars9% (289)
  3. 3 stars3% (80)
  4. 2 stars1% (18)
  5. 1 star2% (55)
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Showing 1,471-1,480 of 3,179 reviews
Oct 3, 2020
Diff
3 out of 5 stars review

Not what I expected from a top of the line generator

Although I am impressed with the overall quality of my 22kw Generac generator & transfer switch, unfortunately I did not do enough reserarch & was surprised to find: 1. It runs at roughly 1/2 speed (2.5gph LPG) with no load. Regardless of what their engineers claim, there is no excuse for this with today's technology especially since it already drops from high rpm to idle when exercising at no load. It should match rpm to load like most portable units do. 2. I am unable to turn it off & on remotely with my smart phone app. I would think the existing software could do this safely. It appears at least one other manufacturer offers this. 3. The transfer switch does not indicate when load is from utility vs. gen unless you open the cover & note the relay position with a flashlight (or remove the inner cover). Note it does include a switch you can wire your own indicator light to. 4. There is no user display of output, i.e. watts, amps, volts, frequency. Generac confirmed a dealer can access volts & frequency on the generator display but not load. Although I have all the meters to measure these for testing, there needs to be a full time digital display on the transfer switch & on the smart phone app. My experience is as an industrial engineer & building contractor.

Review from generac.com
Helpful?6QHM3KMBC8H513593219365
Jun 9, 2021
Rosietoes7
5 out of 5 stars review

Generic has a dependable product

After many power outages in 2020 we decided to purchase a generator. We chose Metro Electric to install it because they had the best presentation. It was installed on May 26, 2021. It was a rainy day but the electrician and plumber had tent coverings so they could proceed as planned. When they came into the house they had foot coverings so as not to track in any dirt. We felt they were very professional and knowledgeable. When the electrician was done, he came in to explain the Operating and Maintenance Binder. It said our generator would come on every Wednesday at 12 p.m. and on 6-2-21 it came on at 12 p.m. And on 6-9-21 we had a very short power outage in the morning and the generator immediately came on and then again at 12p.m. We are very pleased with the installation and especially the power outage start. That was great evidence that our system was working.

Review from generac.com
Helpful?6QHM3KMBC8H513593219365
Dec 12, 2019
newtoHouston
5 out of 5 stars review

Too early to review

I'll have to write another review after our first power outage. Just had the unit installed and can't comment on too much yet but it does give us some peace of mind and just a bit of worry that it will actually do what it's supposed to do. Chris, our startup rep, was so knowledgeable - I doubt we'll remember 3/4 of what he told us but if we need him, he can walk us through whatever it needs. Shouldn't even say this but I'm almost hoping for a power outage!

Review from generac.com
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May 7, 2024
Jimz
5 out of 5 stars review

Piece of mind

After many power outages in our neighborhood I decided to get the Generac backup generator. Not only were we out of power but also water because we have a well. There are many mature trees in our older neighborhood and everytime there is a storm there is a big chance the trees will take out a power line. Time to rest easy.

Review from generac.com
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Sep 8, 2022
LarryF
5 out of 5 stars review

Excellent Product

Had a Guardian 24kw generator installed about 1 yr ago by Ambrose Electric. Installation went very smoothly and has a very acceptable appearance. Initial oil change and service check is simple. Everything is easy to get at. We have had two short term power outages since installation and everything works pefectly. Our house is total electric and we have no problem living normally during outages. Well pump, water heater, clothes dryer and electric heat all operate normally although we do take care to limit burner/oven usage on the stove if the electric heat is in use, for example. The Generac handles it all with no strain. My one complaint is with the exercise program. It runs for only five minutes under no load. This causes moisture in the air to condense into the oil. Particularly in the winter. I spent 50 yrs as a Diesel and heavy equipment mechanic. Moisture in oil is never acceptable, despite what Generac claims. Originally set to exercise weekly I changed it to monthly and on those days I trip the main breaker to put the unit under load for 30-60 minutes. Unit is exercised and the oil stays moisture free. All-in-all an excellent unit and it is great not having to get up in the middle of a winter night, or any other time, and go hook up a portable generator.

Review from generac.com
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Dec 3, 2020
HuckleberryPicker
5 out of 5 stars review

VERY DEPENDABLE

We have had this unit 7043 installed almost 2.5 yrs ago. This year alone it has been on line 3 times, the longest is about 10 hrs. It has started every time when it should have and has shut down appropriately. VERY DEPENDABLE Would be nice in history if they showed how long on generator power each time.

Review from generac.com
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Dec 10, 2021
Kel
5 out of 5 stars review

Oh my gosh!

I couldn’t live without one of these to back up my house. They are amazing! If you are looking for a generator I can’t recommend these enough! This is my second home purchasing a generator. When there’s a storm these make you rest at ease that you’ll not starve or freeze to death! If you’re a home owner they are a must! Please consider them!

Review from generac.com
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Aug 9, 2019
Boudreaux
5 out of 5 stars review

We waited TOO LONG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Living in the country has always been a challenge regarding the community power grid. Innumerable power outages have always been the constant. Having a home based business with VPN for remote employees increased the criticality of having an auxiliary power source. Enter the Guardian 22k Generac ! Not only are we now able to power up our house in toto 24/7 with security in the event of a systemic failure...but we are also now protecting our company's ability to service our partner base thanks to Generac and the Guardian 22k. This BECAME a primary component of our business disaster recovery plan....and the install having been completed - we are all breathing much easier now. :) R

Review from generac.com
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Jan 7, 2019
Missouri22
5 out of 5 stars review

22kw- workhorse

Bought the 22kw LP generator in 2016. Just did the regular weekly testing, until night storm took down powerlines in August 2018. Generator came on two minutes later and our outdoors lights, were shining again. House is all electric and was able to do, the daily household chores, plus took care of 40x40 shop, camper and small garage. Ran over 8 hours, before lights were restore, and didn't miss a beat. We were impressed, with the fuel consumption. Our generator is loud, due to echoing off the shop. Glad we had installed it far from the house. After so many hours, will need break-in oil change. Due to insurance purpose, we had an electrician installed the wiring and hooked it up.

Review from generac.com
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Nov 23, 2021
Chuckster
5 out of 5 stars review

Great Product!

I was particularly impressed with the installation crew. They were professional, very neat, they did an incredibly good job of explaining the features of the unit, and cleaning up when complete. I would highly recommend this product and our distributor to ANYONE!

Review from generac.com
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