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Customer reviews for Generac 24,000 Watt Standby Generator with 200 Amp Automatic Transfer Switch for
Generac 24,000 Watt Standby Generator with 200 Amp Automatic Transfer Switch
4.8 out of 5 stars
stars3,182 ratings3,179 reviews
  1. 5 stars86% (2,740)
  2. 4 stars9% (289)
  3. 3 stars3% (80)
  4. 2 stars1% (18)
  5. 1 star2% (55)
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Showing 1,461-1,470 of 3,179 reviews
Aug 9, 2021
Sue
5 out of 5 stars review

This product is great quality and looks great.

We received our Generac in July and used it the first time in the beginning of August. The Gererac Guardian 18kw worked great as expected. It was so nice to have electric when our neighbors were out. It let us run the air conditioner which was a plus. It was so nice to have it automatically turn on and off by itself. I Love the new Generac and so does my husband. I would highly recommend it to anyone. Thank you Generac!!

Review from generac.com
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Feb 25, 2023
TheS1R
5 out of 5 stars review

Money Well Spent for Peace of Mind!

I originally considered 26 kW whole-house generator, but I settled for 10 kW unit due to location of natural gas meter compared to optimal location for generator based upon recommendation of independent installer. Larger generator would have required 150+ feet of 2" gas pipe — 10 kW unit easily connected to existing 1" gas line. I was able to service everything in 2400 sq ft home other than washer, electric dryer, electric range, and central air conditioning compressor from included 16 circuit automatic transfer switch. Power restored in 30-45 seconds after simulated outage (flip 100 amp breaker in main box feeding transfer switch). I appreciate the fact that transfer switch waits for power to stabilize after utility power comes back on before switching back.

Review from generac.com
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Aug 7, 2019
Boadicea25
5 out of 5 stars review

EXCELLENT PRODUCT & EXCELLENT DEALER SUPPORT

We had been researching stand-by generators for our home for the past two years and received two quotes from Generac Dealers in our area. The quotes were comprehensive and thoroughly explained. The dealer we chose completed the installation on time and as promised with quality workmanship from a 3 person crew. We are exceedingly happy with our choice of product, its performance to date and most particularly with our choice of dealer and the support they have provided. We would highly recommend this product and in particular Miskow Generators & Electric.

Review from generac.com
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Jan 22, 2021
Golfer60
5 out of 5 stars review

Very Impressed

I was impressed with the planning and professionalism each step of the way, including helping me compile the package required for HOA approval. Final install happened 2 days ago and went off without a hitch. Demonstration of operation was helpful and straightforward. Unit ran well and powered everything in home as advertised. Nice peace of mind living in SW Florida.

Review from generac.com
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Sep 24, 2021
J7
5 out of 5 stars review

Great Quality Product

Very pleased with our 20kw generac. We live in a rural area where we have saw power outages last up till two weeks. This generator gives us peace of mind with all out deep freezers full of meat. Runs our whole house just fine. I would recommend anyone that can afford one to go ahead and get one. I have wanted one for years just hated to spend the money for it. Was money well spent when im away at work and the power is off with a family is hard. Not anymore i can montior it right from my phone and look at the status. Family can carry on just like the power isnt off. Dont let anyone cut any corners on installation make them do quality work and everything will be safe. Thanks Generac!

Review from generac.com
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Sep 10, 2020
horsemaven
5 out of 5 stars review

updated generator to 22KW

I had a smaller generator, not a Generac, that did not power whole house. I purchased 22kw from local dealer, Home Power Systems. They were servicing my previous unit and was happy with their responsiveness. The new unit was installed promptly, as promised and the work was quality. The unit performs as they told me it would, powering all appliances and air conditioning. My only concern is that I have not been emailed, as yet, the link to activate the Mobile Link app to monitor unit via WiFi.

Review from generac.com
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Dec 22, 2023
Bigfoot
5 out of 5 stars review

Best Invesment Ever! - Part 2

I had my 14kw generator installed in September of 2022. I wrote a glowing review a year ago when the generator flawlessly got us through a power outage over Xmas in 2022. I wanted to follow up with another review. You may have read about the big wind storm in Maine this December where 1/2 million Mainers lost power. Our power was out for 4 full days. Again, our generator performed perfectly. The temperatures dipped into the teens but we had zero discomfort. We had running water (we have a well pump), oven, electronics, etc.... I have been good about maintenance, load-testing, and daily oil checks when the generator is running but the generator has consistently delivered as promised. Again, I couldn't recommend it more.

Review from generac.com
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Sep 23, 2021
Ken
3 out of 5 stars review

Disappointed

After about 14 years or so, our 17KW crapped out. In simple terms, the stator self-destructed. Major, major costly repair. The local dealership that originally installed this 17KW quoted me a price to replace the generator. 17KW was no longer available, so they quoted me on the next size up. I believe it was on a 18 or 20KW. The price they quoted me was around $8,500.00. That was more than the original cost of the 17KW which included the transfer box(which would not need to be replaced) and connection to the propane tank. I searched around for another dealership and found one that had a 22KW in stock for $5,250.00. Installation included. So that’s what I went with. That was installed 6/20/18. Here it is September of 2021 and the generator failed. My mistake was to call in the same people who sold/installed the 17KW. They diagnosed it the next day, determined that the control board need to be replaced, however, since they did not install/replace the 22KW, they would not work on it. Here’s the summary. When I purchased the 22KW it came with a 5 year warranty, but after the first 3 years, the only things left on the warranty are the engine and alternator. I don’t care one way or the other. I just wanted it fixed. Come to find out Generac dealers/service companies are 3rd party. They can set their own guidelines/policies. No commitment or jurisdiction under Generac. So here’s where I stand. The dealership that sold me the 22KW will be here tomorrow. My advice to any potential buyers is beware. Not all Generac service companies appear to be equal. If they have internal policies that prevent them from servicing your generator, you may find yourself in a compromising situation. Don’t get me wrong. As long as it works, Generac stand-by generators are wonderful, but in MHO, if a company such as Generac certifies installation/ service companies, they should also be able to control service policies over these 3rd party companies.

Review from generac.com
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Oct 1, 2014
Ed
5 out of 5 stars review

Very cost effective whole house backup power source.

We had the Guardian 22 kw generator installed a few weeks ago. It is completely automatic - utility power goes out, generator power comes on - utility power comes on, generator power goes off. It is attractive, quiet, and easy to program. I can't wait to see it operate under actual no power conditions.

Review from generac.com
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Oct 21, 2021
Susan67
5 out of 5 stars review

Whole House Generac Generator

Product looks nice, installation went smoothly, worked with my schedule to get it installed and start-up. It was started up this morning ran smooth and quiet technician explained the operation and set up of weekly test schedule. Overall satisfied with installation and startup. Price seemed a little high. We now have a backup power which is what we were after no more outages to worry about!!

Review from generac.com
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