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Customer reviews for Generac 24,000 Watt Standby Generator with 200 Amp Automatic Transfer Switch for
Generac 24,000 Watt Standby Generator with 200 Amp Automatic Transfer Switch
4.8 out of 5 stars
stars3,182 ratings3,179 reviews
  1. 5 stars86% (2,740)
  2. 4 stars9% (289)
  3. 3 stars3% (80)
  4. 2 stars1% (18)
  5. 1 star2% (55)
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Showing 1,431-1,440 of 3,179 reviews
Jul 9, 2020
CP
1 out of 5 stars review

This product is terrible

We needed a backup generator for our home, and when the power was out we were happy to hear it hum. However, after the first use of this product it broke down and the wires were fried. After consulting with customer service, they said the warranty wouldn’t cover it, they blamed lightning for causing the problem. Then they sent a bill to cover the diagnostic cause even though we already knew what the problem was. I would not recommend using their services at all, unless you want poor quality coverage and usage.

Review from generac.com
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Apr 13, 2023
Leonard
4 out of 5 stars review

Poor assembly quality

I just had my Generac 24K installed 2 months ago. When it was installed it would not run. The tech had to tap the starter to get it to turn. Then he had to open the internal regulator to free a stuck valve. This is all with a brand new unit. Now I noticed that on of the locks does not actually work as the latch just spins. In Canada this Item is $8,500 on sale. Plus you have to pay 15% tax on that and installation. Then the Wi-Fi app only provides the running history of the generator, you must pay extra to have it actually give any worthwhile information. Does not give me, a new owner, a very good feeling about his purchase.

Review from generac.com
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Sep 30, 2021
Kathy
5 out of 5 stars review

FLAWLESS!!!

Generator Supercenter in Lufkin, TX was our provider. Once we were informed of our install date, everything was flawless. Install team were very professional and knowledgeable. I would highly recommend Generac. They certainly have a winning operation from start to finish.

Review from generac.com
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Mar 5, 2021
Smash41
5 out of 5 stars review

No more lost food and electronics, just peace of mind

The whole house generator works exactly as advertised. The available whole house surge protector from SPS is wonderful. I can now get rid of all the other ones scattered around the house protecting various electronics. Specialized Power Services is customer focused and did an excellent job installing and explaining its features. Two refrigerators and a chest freezer no longer are a concern when the power goes out from falling trees and best yet - our spa is useable. No more gasoline powered generator, attaching it in the rain or snow, to run some products e.g. furnace and a few selected items.

Review from generac.com
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Feb 26, 2022
fitz
5 out of 5 stars review

Generac is the #1 generator for home protection

After researching and comparing the many different generators we chose Generac because of its outstanding performance reviews from previous purchasers and information from our immediate circle of friends who have purchased Generac generators. they are the top of the line and made in America which is important to us.

Review from generac.com
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Feb 9, 2023
Pmgower
3 out of 5 stars review

Good product hopefully

The generac has great features from what I am told. Unfortunately, since I have had it installed and gas tank filled I haven’t been able to use. When they came to actually turn it on, after we got the gas, the fan would not come on. So although we have it and it’s completely installed, we can’t use it. Apparently this is a common factor defect. Which if it is then generac should of had these pull or at least the parts on immediate stand by vs us having yo wait 2-3 weeks for the replacement fan. The machine cost too much for that type of error in something that’s brand NEW!

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Oct 11, 2017
David1225
5 out of 5 stars review

You could train a monkey to use this unit

This 22KW generator is the cream puff of the industry. It take only a few minutes to set it up and then you're good to go. Generac has it down to a science on every facet...design, ease of care, quietness, ease of operation. Thanks for such a fine product. Its worth the investment if only for the peace of mind.

Review from generac.com
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Dec 10, 2016
Eds69
5 out of 5 stars review

Guardian for Szv family

Installation and operation of Guardian +200A was fast and easy to test. The redesigned 22KW unit looks great and code panel is easy to understand. The test startup after fuel line attached was instant start after 2 cranks. 2nd test after install of electric switch over was instant start and had electric flowing in 6 seconds. This will make our home easier to maintain now without worries of weather or Electric company problems delivering needed power. We now can take vacations and not have to worry about electric outages.

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Mar 24, 2018
Brady
5 out of 5 stars review

Just got it installed.

I researched many home back up generators. I ended up going with 22k guardian. It was just installed, so I haven't had any negative experiences yet. Installation went excellent. The 7 year parts and labor warranty was being offered for free when I purchased, this was a big driver in my decision to go with Generac.

Review from generac.com
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Nov 10, 2020
Bo
5 out of 5 stars review

Worked great when installers completed and tested unit.

Purchased from Rescom Electric-Prairieville, LA. Installers arrived right on time and did a nice, neat job. They came back promptly the next day to test run and explain the remote monitoring. The system worked as described during the test. Living in Louisiana, hurricanes are a way of life and I was tired of fighting portable generators. My subdivision is full of Generac products and everyone seems satisfied. Glad I have it, but hope I do not have to use very often!

Review from generac.com
Helpful?6QHM3KMBC8H513593219365