Hi Katy, we understand and appreciate you taking a moment to share your experience with your LG 4.5 cu ft Ultra Large Capacity Front Load Washer in Black Steel, model WM4000HBA. It’s great to hear that this is your second LG front loader and that it’s performing just as well as you expected. Knowing it both looks good and works great is exactly the kind of feedback we love to hear. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood

Hi, Donald. Thank you for sharing your insight on your LG Washer (WM4000HBA) model. We understand that your experience with the appliance has been disappointing, and we're here to help turn things around. We strive to provide high-quality products and exceptional service that exceed our customer's needs and expectations. Please check the status of your order through the tracking information provided or ensure that your appliance is properly set up and functioning. If the problem persists or you have specific concerns, please send us a private message on social media @LGUSSupport. Our team is dedicated to addressing your concerns and finding a satisfactory solution. We value your feedback and are here to help. ^Juvy

Hi, there. Thank you for sharing your experience with us. It’s great to hear how much you’re enjoying your LG Washer (WM4000HWA) model, especially the mobile notifications, remote start capability, and the powerful spin cycle. To help keep your unit performing at its best, we recommend running the Tub Clean cycle regularly to maintain optimal wash performance and prevent buildup inside the drum. This supports long‑term efficiency and keeps your washer fresh. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Hi, there. Thanks for sharing your experience with the LG Washer (WM4000HBA) model. It’s great hearing that you’ve been enjoying all the added features and that everything has been working smoothly without any issues so far. This unit is designed with powerful cleaning performance, smart functionality, and convenient cycles that make laundry feel a lot easier, so it’s wonderful knowing it’s been such a good fit for your home. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy