Hey there. We love hearing how much you're enjoying your LG washer! From the customizable wash cycles to the large capacity and energy efficiency, it's designed to make laundry day easier and more efficient. Getting a big load done in under 30 minutes—with quiet performance—means more time for you to relax, and that's precisely what we aim for! For more questions, private message us on social media @LGUSSupport. Thanks for sharing your experience! 🧺😊^David

Hey there! We appreciate you sharing your experience regarding your LG washer. Nothing beats the joy of washing clothes, particularly when the atmosphere is calm and peaceful! We recommend making sure the washer is leveled, and we also advise repositioning the laundry in the drum. Depending on the items being washed, laundry can sometimes become tangled together on one side of the washer, causing the unit to become unbalanced. You can find more information here: http://spr.ly/6423UTasN. We want to look into the leaking further, so please private message us on social media @LGUSSupport with your contact information. We'll be happy to help you out with this! ^Joslyn

Hi, Anthony. Thank you for sharing your experience with the LG Washer (WM4000HBA) model. It’s great to hear that after almost a month, everything is still going so well. The jump in features alone can make laundry feel completely different — faster cycles, better cleaning performance, and those smart features that add a layer of convenience you don’t realize you needed until you have them. It sounds like the upgrade has been well worth it. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Hello, Tina. Thank you for sharing your experience with your LG Washer. Your feedback about the wash performance and the specific issues you've encountered—such as pilling, lingering odors, and fabric wear—helps us understand how the unit is performing with your laundry needs. For reference, you can explore LG washer support, care tips, and cycle guides here: https://www.lg.com/us/support/products/washers. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this wash quality and fabric care issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James