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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars
2,121 ratings2,121 reviews
  1. 5 stars77% (1,641)
  2. 4 stars14% (290)
  3. 3 stars3% (68)
  4. 2 stars1% (28)
  5. 1 star4% (94)

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Showing 1,841-1,850 of 2,121 reviews
Oct 6, 2023
Tmax1
1 out of 5 stars review

Moldy

[This review was collected as part of a promotion.] The worst washing machine I’ve ever had. Got this thinking it wouldn’t mold but everything smells like mold and I can’t get it clean enough on the sealing. It’s so terrible. Nothing smells clean anymore.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from Customer Care

Hi there. Thank you for leaving us a review on the 4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence. This is not the experience we would have wanted you to have and we want to ensure that you get the proper clarification towards this. We want to make this right. However, we need to switch to a platform that permits back-and-forth conversation. Please send us a private message through our Facebook or Twitter platforms and your contact information, and we'll be pleased to see what we can do to help. ^Anthony

Oct 17, 2024
SegoCNDZ
4 out of 5 stars review

Front loader for the win!

I couldn't be happier, finally a washer that cleans clothing well! I like the app as well that reminds me when cycles are done since I have the tendency to forgot when I start a load. Only minus is I wish I had more paper information about wash cycles, need the app to get more details.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
May 16, 2025
Lindy47
4 out of 5 stars review

Works great BUT the gasket smells horrible

This is the second LG washer I’ve owned. I love all the choices for cycles and how clean it gets my clothes. It works great but the rubber gasket has a horrible smell that won’t go away. I’ve tried vinegar and water, downy rinse and refresh, baking soda and water You might want to smell gasket before you accept washer.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG Digital Care Team

Hey there! It's fantastic to hear you're enjoying the cleaning performance and cycle variety of your LG washer! This LG support page offers some helpful tips for addressing odor buildup in your washer, which might provide some new ideas: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-odor-buildup--1337716047757. To explore some other possibilities and see how we can help further, could you please send us a private message on social media @LGUSSupport with the model number of your washer and when you brought it home? We'd like to look into this more for you. ^ Diego

Feb 28, 2021
Steve661
5 out of 5 stars review

Makes washing fun again!

[This review was collected as part of a promotion.] I bought this washing machine a little over a month ago and am glad I did. This is a smart washer and it tells me when my laundry is done. I don’t have to keep checking to see if the laundry is done. It makes doing laundry fun.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Jan 23, 2021
judyth
5 out of 5 stars review

Heavy Duty high performance machine

[This review was collected as part of a promotion.] I bought an LG front loader washer/dryer combination 20 years ago. I had to remodel the set up for the Washer to fit. I didn't know how lucky I was until I went to replace the machine that it lasted 20 years. So I decided to purchase the dryer as well. I really like these machines. The only negative was the soap dispenser. After years of water running through, the front panel on the inside started to rust. The dryer had no negatives. I only wish I had purchased earlier when my son was playing sports. I did put purchase the pedestals.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Nov 30, 2020
Sandradee
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] This is the 2nd set of lg washer and and dryer that i have purchased . Bought my 1st set in 2006 and it was still working in 2020, when i got my 2nd set of LG washer and dryer. Parts were scare to get so we decided it was time for a new set. These have been great products. I love my new LG washer and dryer. Quiet operation , Washes and dries in no time.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Nov 15, 2023
Mom80
1 out of 5 stars review

FRONT LOAD VS TOP LOAD!

[This review was collected as part of a promotion.] I have had my washer for a year and there is always a surprise 1st you have to DRAIN IT or it will do it itself all over your floor, 2nd the MOLD around the rim of the door is RIDICULOUS, constant cleaning after each use NO I'll do it later! 3rd it SHAKES the FOUNDATION to the house causing STRUCTUAL DAMAGE! 4th Now it has ERROzr codes IE if it isn't the water valve then it could be water pressure not enough for the washer to do it's job. Like really I didn't buy it on clearance or a second store "USED". At this time I should have went with a TOP LOADER! Learned from my MISTAKE.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG Digital Care Team

Hey there, it seems you have exhausted a lot of concerns on your side, and we are sad to hear this. We strive for great customer service and well-built products at LG, and we hope to improve and innovate using your feedback. Ensuring Life's Good in your home is important to us, and we don't want you to feel as if we have left you without support. Please feel free to private message us on our social media accounts, @LGUSSupport. http://spr.ly/6428uIQWC ~Tegan

Jun 8, 2021
dlab79
1 out of 5 stars review

Another poor LG appliance

I order both the dryer and the washer and up until last week I thought the washer might be the first LG appliance that was not horrible. Yep in typical LG fashion they didn't let me down by delivering another product that fails. The washer seal started leaking and I had to have the appliance store come out and replace the seal. While replacing the seal the tech had a bunch of issues getting it to work with CL constantly showing. After an hour he finally got it working. Will see how long this product lasts, but if it's like the last 5 LG appliances I owned... it will be dead next year.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jun 2, 2024
Jp3245
5 out of 5 stars review

Quality Washer!

[This review was collected as part of a promotion.] So far this washer has exceeded our expectations! We love this washer and all the features on it. Its cleans our clothes efficiently and pretty fast I might add. We love that you can see how much time is left on the app and you can quickly diagnose and fix any problems using the app as well! This washer is a must have if you are looking for a quality washer!!!

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Apr 22, 2021
DirtyDan
5 out of 5 stars review

Everything I wanted and more!!!

[This review was collected as part of a promotion.] So I had a top loaded that would stop spinning and my clothes would be drenched. I upgraded to this washer and I can’t stop smiling whenever it is laundry day. The clothes do not get soaked and I am notified when it is done. I love the AI technology to decipher how long the load needs to be in the wash. I love it!!

Review from lg.com
Helpful?28QH9LWQUBA813593159306