[This review was collected as part of a promotion.] Purchased this washer since I heard LGs are reliable. I was interested in the direct drive design as I thought it might be more reliable than the belt driven models. It washes fast but I wish the clothes weren't twisted together after the spin cycle. It's also louder than I thought it would be. Our bedroom is above the laundry room and I can hear it running.

[This review was collected as part of a promotion.] We have used the washer quite a bit lately, and it does a really nice job on all types of clothes and various settings. So far, we have had no issues and are very pleased with our purchase. Also, the optional pedestal does a good job of raising the machine to a more comfortable height.

[This review was collected as part of a promotion.] We bought our new LG washer two months ago. We're very satisfied with how quiet it operates, and the range of options available for different types of loads - e.g. for towels. One note - we purchased the (empty) pedestals... they add significant height to the units, which is convenient for loading/unloading; however, make sure there is enough room under existing cabinets. In our case, it is now difficult to reach to back of overhead cabinets without using a small ladder or stool.

I am very pleased with WH400HWA washer I does what is says. The deliver company lied that we were not home. So we sat home for three days not a great start. The soap dispenser has a faulty design. Need to remember not to open it all the way. We have the cleanest floor for all the messes I cleaned up it because it dumps all the soap on the floor I have saved much money not using bleach. Not because we don"t need it, when we do we have bleach spots our clothes. We love our washer I just need some learning

Love how many features this has and working it from my phone uses low amounts of water and rings the clothes out till they practically dry dry. It will also handle two full sets of king bedsheets pillowcases if only our installation crew that delivered had been better.

Since I bought the washer machine in February and after it was installed I use it in less than a month I can't write too many details. So far the machine works quiet and does the work. I hope that it will continue after 1 year of use and after 10 years of use.

[This review was collected as part of a promotion.] First new machine - used to old school very simple ones in the past. the screen and settings at first appear overwhelming, but after a little reading, testing and observation it's really quite simple! Basic app lets you see settings and time left no matter where you are, which is a little helpful.

[This review was collected as part of a promotion.] This unit is a serious upgrade from my previous washing machine, so that is the reference point for everything I’m about to rate. It is quiet, it is fast it is effortless to use and I love the maintenance reminders and the ability to download custom wash cycles. This really is a great machine and worth every penny.

[This review was collected as part of a promotion.] This washer is a lot better than the one I bought 9+ years ago. It cleans better, is quieter, and much more stable (less vibration overall) and I really like it, except for two things (which is why I deducted one star). It's very difficult to read the labels on the display, even in a well-lighted room, so it's hard to see what the little lights mean. The other thing is that I am extremely sensitive to EMF and cannot have wi-fi anywhere in my immediate environment. Before I bought this set (also got the matching dryer), I asked LG via chat if the wi-fi could be disabled and was told it was disabled by default. Not so! This machine gives off a full 4 bars of radiation, unless one opens the machine and disconnects the chip sending the signal, even when the machine is off. I think this is a serious design flaw, and should be rethought. Health should not be sacrificed for convenience and wi-fi is not good for one's health. Otherwise, though, this machine is the best!

[This review was collected as part of a promotion.] We had our previous LG washer for years and it was extremely reliable, so naturally we wanted to go with LG once again. And we are not disappointed, its works perfectly and it is much quieter than our previous washer. Love the Bluetooth and app features, I will never forget that I have clothes in the washer again with the push notifications that are send to my phone.