Bought 6-18-22 and dead on 1-28-23 It comes with a one year warranty that forces you to buy another unit, get it shipped in then return the old one to manufacturer while they hold the $199.99 on your credit card. These have a huge problem of powering down and never returning to function. My complaint has been documented by hundreds of others across the internet. This item is not reliable at all! You’d expect more from a well known brand.

Mine constantly loses connectivity with subwoofer/rear speakers. Sometimes goes days and sometimes will drop off 20 times during the span of an average movie. Updated firmware, but no change. I purchased 6+ months ago. When it works, it's great. When it doesn't, I've considered buying a different brand/system. I still have it, but I'm beginning to browse the market more often, especially when it starts dropping off.

So, got this for my birthday November of last year. It was great and loved it until the subwoofer started constantly cutting in and out. Did all the troubleshooting even with tech support and nothing worked. They then told me there's nothing they can do because it's out of warranty.. I haven't even been using this product constantly for the last year. Had to take it down for 3 months because we remodeled. So we've been only using it for maybe 9 months and already having problems. Very disappointed because it was very nice sound when it worked.

The system is very sleek and stylish. The System has several connection options. It connected easily to the TV which was nice. I really like the BT feature which allows me to connect to my iPad or iphone. However, the system constantly disconnects from the TV while in use. It’s extremely annoying. I haven’t decided if I’m going to return the system or do further research to see if someone else has solved the issue.

Bought this in Nov 2020 rear speakers keep quitting needs a firmware update it wont take it talked to support no help told me nothing they can do so im stuck with a product that didnt last more then a yr and a half really disappointed worked great for a while now stuck with a lemon

The system sounds amazing when it all works. But, the rear speakers will drop sound and pick up sound intermittently. There is no rational to sound with music vs. Talking. It is not a great listening experience when it drops in and out constantly. I have now since July 8th and there is no setting I can seem to find to fix it. Disappointing & I'm probably going to return. I guess you get what you pay for.

The sound will drop in and out on the 2 rear speakers which is incredibly annoying, there is no constant sound for longer than a few minutes it will play for a few minutes and then the sound will go on and off. It has gotten to a point where I can't stand to even use them. Highly disappointed in this product. The sound bar part works great but that is it.

Perfect sound system

You can find it cheaper elsewhere even on sale. Good product though

This is the second one I have purchased . For the money you can’t beat it