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Customer reviews for VIZIO 5.1 V-Series Home Theater Sound Bar - V51-H6 for
VIZIO 5.1 V-Series Home Theater Sound Bar - V51-H6
4.5 out of 5 stars
stars1,814 ratings1,034 reviews
  1. 5 stars75% (1,359)
  2. 4 stars14% (252)
  3. 3 stars5% (83)
  4. 2 stars2% (43)
  5. 1 star4% (77)

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Showing 111-120 of 1,034 reviews
Jan 30, 2023
Chuck
1 out of 5 stars review

It only lasted seven months, horrible warranty pro

Bought 6-18-22 and dead on 1-28-23 It comes with a one year warranty that forces you to buy another unit, get it shipped in then return the old one to manufacturer while they hold the $199.99 on your credit card. These have a huge problem of powering down and never returning to function. My complaint has been documented by hundreds of others across the internet. This item is not reliable at all! You’d expect more from a well known brand.

Helpful?6IYM20M0CS2O13592871971
reply from Supplier Response

Hello Chuck, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.

May 6, 2022
Rick
2 out of 5 stars review

Roll the dice!

Mine constantly loses connectivity with subwoofer/rear speakers. Sometimes goes days and sometimes will drop off 20 times during the span of an average movie. Updated firmware, but no change. I purchased 6+ months ago. When it works, it's great. When it doesn't, I've considered buying a different brand/system. I still have it, but I'm beginning to browse the market more often, especially when it starts dropping off.

Helpful?6IYM20M0CS2O13592871971
reply from Supplier Response

Hello Rick, sorry to hear you are not having a smooth experience with the rear speaker and subwoofer connectivity. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.

Dec 12, 2022
Jeff
1 out of 5 stars review

Worked great.. for about 9 months.

So, got this for my birthday November of last year. It was great and loved it until the subwoofer started constantly cutting in and out. Did all the troubleshooting even with tech support and nothing worked. They then told me there's nothing they can do because it's out of warranty.. I haven't even been using this product constantly for the last year. Had to take it down for 3 months because we remodeled. So we've been only using it for maybe 9 months and already having problems. Very disappointed because it was very nice sound when it worked.

Helpful?6IYM20M0CS2O13592871971
Jul 16, 2020
Aljoyner27
3 out of 5 stars review

Has the Potential to be Great

The system is very sleek and stylish. The System has several connection options. It connected easily to the TV which was nice. I really like the BT feature which allows me to connect to my iPad or iphone. However, the system constantly disconnects from the TV while in use. It’s extremely annoying. I haven’t decided if I’m going to return the system or do further research to see if someone else has solved the issue.

Helpful?6IYM20M0CS2O13592871971
reply from VIZIOEntertainmentExpert

Hi Aljoyner27, VIZIO is committed to making sure you have the best listening experience possible. Based on your description of the problem, we’d really love you to speak with our customer service team. They’ve got a few questions about the devices you have connected and how to the TV. When have a free moment please reach out to 1-855-833-3221.

Apr 1, 2022
Kathy
1 out of 5 stars review

don t waste your money

Bought this in Nov 2020 rear speakers keep quitting needs a firmware update it wont take it talked to support no help told me nothing they can do so im stuck with a product that didnt last more then a yr and a half really disappointed worked great for a while now stuck with a lemon

Helpful?6IYM20M0CS2O13592871971
Jul 23, 2020
caridad m
2 out of 5 stars review

Nice system but....

The system sounds amazing when it all works. But, the rear speakers will drop sound and pick up sound intermittently. There is no rational to sound with music vs. Talking. It is not a great listening experience when it drops in and out constantly. I have now since July 8th and there is no setting I can seem to find to fix it. Disappointing & I'm probably going to return. I guess you get what you pay for.

Helpful?6IYM20M0CS2O13592871971
reply from VIZIOEntertainmentExpert

Hi Caridad m, VIZIO is committed to making sure you have the best Listening experience possible. Based on your description of the problem, we’d really love you to speak with our customer service team. They’ve got a few questions about how you have it connected, and what kind of content you’re watching. When have a free moment to call us at 1-855-833-3221.

Aug 1, 2020
samanthabanta
2 out of 5 stars review

Sound Drops In & Out

The sound will drop in and out on the 2 rear speakers which is incredibly annoying, there is no constant sound for longer than a few minutes it will play for a few minutes and then the sound will go on and off. It has gotten to a point where I can't stand to even use them. Highly disappointed in this product. The sound bar part works great but that is it.

Helpful?6IYM20M0CS2O13592871971
reply from VIZIOEntertainmentExpert

Hi samanthabanta, I apologize you are experiencing issues with your new Soundbar System. Please feel free to reach out to our Award Winning Customer Service at 877-698-4946, and we will be more than happy to assist you.

Jul 10, 2021
Andres
5 out of 5 stars review

Verified Purchase

Awesome sound

Perfect sound system

Helpful?6IYM20M0CS2O13592871971
Aug 17, 2020
Annab
4 out of 5 stars review

Verified Purchase

I love the product

You can find it cheaper elsewhere even on sale. Good product though

Helpful?6IYM20M0CS2O13592871971
Dec 8, 2020
Johnny S
5 out of 5 stars review

Verified Purchase

Best bang for buck

This is the second one I have purchased . For the money you can’t beat it

Helpful?6IYM20M0CS2O13592871971