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Customer reviews for Sony PS5 DualSense Wireless Controller for
Sony PS5 DualSense Wireless Controller
4.3 out of 5 stars
stars
5,108 ratings4,974 reviews
  1. 5 stars77% (3,920)
  2. 4 stars6% (302)
  3. 3 stars3% (172)
  4. 2 stars2% (123)
  5. 1 star12% (591)

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Showing 1,841-1,850 of 4,974 reviews
Nov 2, 2023
Reviewer name: eldenlord
3 out of 5 stars
3 out of 5 stars review

It breaks and will break on you

I have owned a ps5 since April of this year. August 6th the controller it came with stopped working. The dpad up arrow stopped entirely. Tried all the fixes nothing works out of warranty. Bought another one August 8th. 84 days later, today, breaks again. Up arrow d pad not working. I bought insurance on it but it broke 84 days in, so idk if my insurance is voided now? I love the controller but it’s not made well. Get insurance on it because past 90 days you’ll be eating another $80

Review from walmart.com
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Nov 29, 2020
Reviewer name: James3201
3 out of 5 stars
3 out of 5 stars review

A bit pricey

It's a bit pricey and wish they would have improved the quality of the controller. They added a mic which is not great unless you hold it up to your face and even then the sound quality really doesnt justify having a mic on the controller. The Triggers do not feel great either, I enjoy the haptic feedback but the triggers themselves just have a weird feel to them being that they are curved outwards and barely have any grip on them it's taking me a while to adjust to this controller so far. There's definitely room for improvement, but this is a launch controller so I'm sure we will be seeing better versions of this!

Review from Walmart.ca
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Mar 7, 2025
Reviewer name: Alisha
1 out of 5 stars
1 out of 5 stars review

Go to a seller w/ real protection plans

Ps5 controllers usually develop drift, %26 there's no real fix other than total refurbismnebt or replacement. This controller was purchased to replace the original controller. We chose the insurance option, knowing the way drift will always occur, %26 buying brand new is expensive after a while. So when it did as Ps5 controllers always do, we patted ourselves on the back for accepting the plan %26 after making sure it was in the right time frame, started our claim. Allstate, however, apparently does not understand small electronic repair shops are very rare now. Since every other protection plan we have ever used do comprehend this simple fact, it was pretty disappointing that Allstate told us to take the controller to a 'local repair shop,' pay out of pocket %26 they'd reimburse us 'later.' I will be getting any future electronic %26 protection plan through Amazon or Best Buy, both of which we have had satisfactory experiences with.

Review from walmart.com
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Oct 30, 2023
Reviewer name: Skepticnomore
3 out of 5 stars
3 out of 5 stars review

Drifting issues

This already is having drifting issues, this makes my 3rd controller I now have to get. The warranty is frustrating to get so make sure you set up an account, unlike I was told, it's needed. Warranty is worth so it's replaced, but now I've gotta do it again!

Review from walmart.com
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Feb 5, 2021
Reviewer name: Gabriel
4 out of 5 stars
4 out of 5 stars review

Even though I don't have the ps5 for obvious reasons, I really like the controller. I usually use it to play on pc and my experience with it was flawless. The only problem I had was that it did not include a charger, but otherwise, I did not have a problem with it.

Review from walmart.com
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Mar 27, 2024
Reviewer name: Andrea70959
4 out of 5 stars
4 out of 5 stars review

It works, but so many updates

(This review was collected as part of a promotion.) If you misplace the charging cable for your Playstation controller, you're out of luck. It's important to have a good cable to charge the controller and perform updates. If you try to use a different cable, the console will detect it and prevent the update from being issued. However, the controller itself is durable and holds up well over time, although it may develop a slight yellowing from sweat and constant use. Overall, it works as intended. You basically need this controller or a similar variety to play all the games on the PlayStation 5 console.

Review from Caddle
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Nov 26, 2020
Reviewer name: nicknack27
5 out of 5 stars
5 out of 5 stars review

Exceptional

This controller is a definite step up over the DualShock 4 which was already pretty good. The haptic feedback and adaptive triggers make for a really unique and more in-depth experience. It's a little bigger than the DualShock which I quite like as well. Also looks pretty clean and slick.

Review from Walmart.ca
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Feb 2, 2024
Reviewer name: Noelle89753
5 out of 5 stars
5 out of 5 stars review

Works as expected

(This review was collected as part of a promotion.) Purchased this less than a year after my PS5. Found that the controller that came with the system originally, started to be less responsive as the days went on. This new one seems good. Adding a little colour is a nice change.

Review from Caddle
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Feb 2, 2024
Reviewer name: Anna20782
5 out of 5 stars
5 out of 5 stars review

PlayStation Review

(This review was collected as part of a promotion.) The PlayStation wireless controller exceeded my expectations. Its responsive buttons and ergonomic design enhance gaming comfort. The battery life is impressive, providing long hours of uninterrupted play. Seamless connectivity and a sturdy build make it a must-have accessory for any PlayStation enthusiast. Highly recommended!

Review from Caddle
Helpful?6MNB27987X3713592871873
Jul 22, 2023
Reviewer name: Traveler
1 out of 5 stars
1 out of 5 stars review

Engineering at it's finest...low point

Terribly overrated product. Feels good to hold and use but I've had 4 since launch. Stick drift happens every time after about 4 months. If you own a PS5, Sony now has you in a vice. If you think a 3rd party controller is an option..prepare to shell out $250 for one Sony "allows".

Review from walmart.com
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