Simple and easy! I love how fast someone was able to respond to me when I needed assistance, and how fast the claim got processed.

Loved the deal. I needed a new controller and what better time than Black Friday deal time at Walmart!

works just how I wanted it to :) buttons work, no stick drift, headphone jack works, and it's a pretty color too

The PS5 packaging, the box arrived very damaged, however the shipping packaging is not damaged, which tells me they shipped it this way.

The box was opened when I received it. When I checked in the box the controller was a little dirty. Had a few like-stains. I'm looking somewhere else for a controller.

It would be nice but do to your app allowing bots to buy up ps5 consoles looks like i won't never no because your fortune 500 company is to dam lazy to fix the dam problem but I digress...

Maybe referbished as mine got stick drift within 5 months of purchase. Once it happens it's about useless. Joysticks drift without any input, known big issue due to design.

Dislike being 134,841st customer waiting for 10 hrs to be 37,453rd online to purchase the console. Have no idea whether we will like the PS5 game or 2nd controller without console.

The controller is good, Sony went cheap and didnt include a charger. Therefor they get a 1 star, the instruction manual literally says to use the one that comes with the console. If I wanted an extra controller, I didnt want only 1 charger.

As stated, it is a good controller. In fact, its the best one I've had, ever. The only problem with my order in particular was, it came in white instead of black. Had I ordered another color, I would've paid more for a cheaper controller.