I absolutely love this bed! My boyfriend and I bought this bed November 2014. The box was delivered in a timely fashion. It was a heavy box, but we bought a king, so that was to be expected. We laid the bed out for the 48 hours and had no problem. I guess I don't remember a smell, but it has been a while. It must not have been too bad though, if I can't remember it. It was a little effort to move the mattress, but we also laid it out in our spare room on the opposite side of the house. I was so completely excited that I finally had a bed that I didn't have to fix the sheets every night! Normally our sheets would slide off of the corners, so this is awesome! I think it did take me about a week or two to get used to the mattress. I was a little sore and uncomfortable, but I think it's because I have spent the other 28 years of my life on a spring mattress. After that short time period, I've completely loved my bed! It is so nice and comfortable. Everyone that comes over wants it because it is so comfy. It is very nice to have a bed that doesn't move when someone else gets in it or moves around a lot. We have 2 dogs that sleep in the bed as well (a pug and a pitbull) and they love it too. Our bed is high enough that we don't have to have the base for the mattress, so I am not too sure how much of a difference it would make to the mattress, if you had to use them. I know that we hate not being in our bed and have to sleep in another one. We don't sleep well and just want to get back to our bed. I completely recommend this bed!

Now the mattress I had was beat. But even if I went from any new regular mattress to this,I'd still brag on the comfort. I'm so very happy with the whole process. Here's a tip, the fitted sheets are a bit costly for this size deep pocket, but.......I just bought the next size up from what I needed and it worked great.

We tried to sleep on the mattress for 3 weeks. I had severe neck and hip pain and my husband had back pain. We really tried to like it but it was like sleeping on the concrete floor at Sam's. I have to say, they were super nice about taking the mattress back.

Have only been using mattress for a week, but so far it is comfortable and provides a good night's sleep. Quality of materials appears to be good and is not hot, so gel layer is working well. Was very easy to set up, but may be difficult for one person to carry.

The mattress seems to be of high quality and being 13"s thick looks good on the bed. The only drawback that I have is that it is not firm enough, it was stated as medium firm and I would call it medium. Looks like it will last a long time; overall was a good purchase.

Excrement mattress, and NOT $4000! Not disappointed at all!

We have slept on it for 2 weeks....absolutely perfect....well worth the money. No complaints.

Super comfortable and great value for the cost!

This is a good mattress for the price Is not to soft or to firm and the gel is cooling

Very comfortable - good support with nice comfort