This is the second Serta SleeptoGo we've bought. It is a very comfortable mattress, easy to get into the house with the box with the handles and wheels. BUT, it is not a true 12 Inch thick mattress, which is a little dissapointing.It measures at 11 inches. Would be getting 5 stars if measurements were accurate. Also noticed the cover is a little slack at the bottom corners on this second one, my first one is not slack like that. That leads me to believe they may have actually shortchanged the entire mattress, while leaving the cover the same size. Manufacturer would save a lot of money on a few inches of foam x thousands of mattresses. Still, a good value for the money and comparable to the Casper, which is twice as much money.

It’s a good mattress. It is not as firm as I imagined it would be, but it’s far from terrible. I have chronic back issues and have found that firm mattresses are the most pain-relieving for me. This one does have some “give” but not too much. It’s not rock-solid like some other firm mattresses.

This mattress is very comfortable. We bought the same one a few years ago, and it is still as comfortable as the first day we used it. We needed another for a guest room, so decided to purchase the same brand/style, since we have been so pleased with the first one. It was shipped in a tall box that had the mattress rolled inside, so it was relatively easy to move to the room. The mattress expanded to its full size over the next day or so.

Before I purchased this mattress, I did an extensive online search comparing products and their reviews from Wayfair, Macy's, Ashley, etc and made my decision based on other reviews. So I most say, I am so happy I went with this mattress because my girls and I love it. They have a Queen size and I bought the exact mattress in a King size a month ago. I have never slept better as I am a side sleeper, who suffers from back pains. Amazing comfort at such an affordable price!

My husband and I had purchased a Sleep Number bed, but was never pleased with it. We purchased the Serta SleepToGo 12" Gel Memory Foam Luxury Queen Mattress and love it. It is so much more comfortable than the Sleep number bed and way more economical.

I honestly was a little worried about getting this mattress. I never have gotten a mattress from a box before. But I read the reviews and decided to take the plunge. However I must say I love my new mattress. It’s firm but still gives some Cush were you need it. My hips used to ache before with my old mattress. Now I sleep like a baby. Glad I made the change.

I'm not sure if it takes time to soften up, but so far, the lack of cushion has been a challenge for my husband and I. We've only had it about a month, so it may need more time, but we also may need to purchase a pillow top cover to give it some cushion. Probably not a good purchase for a side-sleeper.

This mattress is HARD. The top layer of foam is nice, it gives when you lay down. However, the lower layers of foam do not give as well. If you are a vampire sleeper (one that never moves) you will be fine, as the bed will form to you over time. If you are an active sleeper (one that moves at all, or changes positions frequently) this is not the bed for you.

I owned the exact same mattress for 6 years and it was time to replace. This was advertised as a FIRM and came in a generic box with no markings. there were no "details", warranty, or instructions included to verify the model and firmness, which is odd for a Serta brand mattress and concerning for me. That said, the mattress quickly took on the shape and depth and had zero smell. It just doesn't feel as firm as the previous one I purchased from Sam's 6 years ago.

Needed a new mattress for the guest room. I knew Serta has great products so I jumped on line to Sam's club. In minutes I found what I needed. Received the mattress in less then a week. Put it on the bed and it was just what we needed. Saved money and Time. You can't beat Serta and Sam's price and service.