Thank you for sharing your experience with Dawn Powerwash, Carol. We want you to know we have many checks in place to ensure that our products deliver the best results for you, so we appreciate you letting us know that wasn't the case. We certainly wouldn't expect our Powerwash to be more or less diluted than our other soaps. So we can learn more about this for our Quality Team, and provide assistance, please give us a call at 1-800-725-3296.

We're sorry you are having difficulty squeezing the handle for your Dawn Powerwash, Anne. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. Make sure the trigger is unlocked. The product should be in the locked position on store shelves. A cutout in the white plastic shows a yellow marking at the top of the sprayer. The tip of the nozzle also has a cutout. It is unlocked when those cutouts are matched up, and the yellow shape is completed. It is locked when the cutouts are not matched up and the yellow shape is incomplete. To unlock the nozzle, grasp the tip of the nozzle and turn to match up the cutouts. Once unlocked and ready to spray, ensure to pull the trigger firmly and all the way for a full spray. So we can help you get back to spraying away those dirty dishes, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.

We're sorry to hear that you feel this way, since we can assure you that a lot of thought goes into the design of our products so that you can use them with ease. We'll be sure to pass this feedback along to the rest of our team. If you find that you're experiencing clogs, we suggest running the nozzle under warm water to help loosen any that may have formed. As well, we'll be sharing your thoughts regarding our commercials with our Marketing Team. If you have any questions for us, or would like any further assistance, please give us a call at (800) 725-3296. We're always here to help.

Thanks for your feedback and review, Enike. Your continuing loyalty to Dawn is very important to us, and we'll be sure to share this with our Product Quality Team. If you'd like assistance with your bottle, please call us at (800) 725-3296.

Thanks for sharing your success story with Dawn Platinum Powerwash Dish Spray! As with any new product, we love it when consumers let us know what’s working and what’s not. Although we haven’t tested this product on flooring, we’ll add it to our growing list of surfaces to test so we can recommend more ways to use it in the future. Thanks for giving Dawn Powerwash Dish Spray a try!

We're sorry you are having difficulty squeezing the handle for your Dawn Powerwash, Ronr. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. Make sure the trigger is unlocked. The product should be in the locked position on store shelves. A cutout in the white plastic shows a yellow marking at the top of the sprayer. The tip of the nozzle also has a cutout. It is unlocked when those cutouts are matched up, and the yellow shape is completed. It is locked when the cutouts are not matched up and the yellow shape is incomplete. To unlock the nozzle, grasp the tip of the nozzle and turn to match up the cutouts. Once unlocked and ready to spray, ensure to pull the trigger firmly and all the way for a full spray. So we can help you get back to spraying away those dirty dishes, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.