We're very sorry you find the scent overwhelming and unpleasant. We evaluate all ingredients in our products to ensure they are safe for people and the environment when used as directed, and we're concerned if you're experiencing a headache during use. If you love that great cleaning power, but would prefer a product free of dyes and strong perfumes, we recommend our Dawn Platinum Powerwash Dish Spray Free & Clear. Your satisfaction is very important to us, and we’d like to learn more about your experience to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

We're sorry a loyal Dawn fan like you had this experience. Our Dawn Platinum Powerwash Dish Spray is designed to provide rapid cleaning on even the toughest greasy messes, so we'd expect you to enjoy an easy yet effective clean. For best results, make sure to only add water during rinsing. If water is added earlier, it'll dilute the cleaning power of the product. If you're washing heavily soiled dishes, we suggest letting the spray foam suds sit for 3-4 minutes before wiping and rinsing. While this product isn't meant to have an off-odor, it may smell differently than intended when mixed with certain foods. Your satisfaction means everything to us, and we'd like to gather some more details for our team. When you have a chance, please give us a call at (800) 725-3296.

Please know, there's nothing more important to us than your safety. All Dawn Powerwash Dish Sprays are thoroughly evaluated to be safe when used as directed. Please, put the spray and refill off the the side, where it'll be safe from being thrown away or used. We may ask you to send the spray back to us. To give you the best help possible, we encourage you to call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

We're sorry to hear that such a great Dawn fan like you is feeling disappointed, since we'd expect you to enjoy sparkling results with our Dawn Platinum Powerwash Dish Spray. As you mentioned, we do recommend letting the spray foam suds sit for 3-4 minutes before wiping and rinsing if you're washing heavily soiled dishes. As well, make sure you only add water during rinsing. If water is added earlier, it'll dilute the cleaning power of the product. Your satisfaction means the world to us, and we'd be happy to look into this further for you. When you have a chance, please give us a call at (800) 725-3296.