We're very sorry you had that experience. We completely expect our Dawn Powerwash to work great on those cooked-on, baked-on messes. Please give us a call at (800) 725-3296 so we can help you further with this.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 725-3296.

Thanks for sharing your success story with Dawn Platinum Powerwash Dish Spray! As with any new product, we love it when consumers let us know what’s working and what’s not. Although we haven’t tested this product on glass fireplace doors, we’ll add it to our growing list of surfaces to test so we can recommend more ways to use it in the future. Thanks for giving Dawn Powerwash Dish Spray a try!

We're sorry you had that experience. While it is not common, when this happens it is usually because of one of two reasons. Run warm water over the nozzle for a few minutes to loosen any clogs that may have occurred. It could also be that the dip tube doesn’t reach the solution or is facing in the wrong direction. The correct direction for the dip tube is in the same direction of the sprayer and the bottom of it should be in the corner.To change the direction of the dip tube, disconnect the sprayer from the bottle and reconnect it. If you have questions, we're happy to help. Just give us a call at (800) 725-3296.

We're sorry you're experiencing nasal irritation when using our Dawn Dish Spray. Your safety is our highest priority, and every ingredient, as well as the complete formula, is fully evaluated to be safe when used as directed. Based on what you've shared, we do recommend discontinuing use of the product. We take your report very seriously, and would like to gather some further details from you in order to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM – 6PM EST Monday – Friday.